It was a great app, but support s terrible
Response from developer
Hello. We're sorry to hear you're having an issue with your lifetime subscription. Please ensure you are logged into the same account you used to make the purchase and then use the 'Restore Purchase' button, usually found in the app's settings menu. If the problem persists, please contact us by email.
Stay away
Since I paid:
-Took notes in other languages it said were “not supported” even though all meeting were English and would not let me access.
-stopped letting me log in.
I have reached out to Apple, but because I am beyond the refund time, they will do nothing. I have reached out to the developer, with zero response. Very upset because based on the trial, I paid $90 for a one year subscription, and it has been wasted. Disgusting company.
* today they said it was updated and all the bugs were fixed. Liars…now there is music when I open the app, but I still cannot login or use it despite having paid for a one year subscription. The rage I feel for Apple and these developers is undescribable. I have emailed everywhere trying to get a refund or get it to work with not even a response.
**************
-developer response (finally) is inadequate. My issue is not with the payment, it’s the fact that I paid for the app and it does not work (I get an error notification every time I try to login “ provider-already-linked”) . I have reached out to Apple (many many times I’m actually surprised the app even still exists. I guess Apple takes no accountability) and it is too late to get a refund. Of course it worked until that. Horrible developer who made an expensive app that does not work, lies about it, and puts responsibility on apple.
* dear developer, YOUR APP THAT I PAID FOR DOES NOT LET ME SIGN IN. THIS IS NOT AN APPLE OR PAYMENT ISSUE AND I WOULD HAVE NO ISSUE WITH MY PAYMENT IF THE APP WORKED. THIS IS AN APP ISSUE. THIS IS YOUR ISSUE. FIX IT.
*update-even though they response now says it is fixed, it is not. Exact same issue.
Quirky at Best
Update: I have the latest version and the transcript export still doesn’t work. I also sent an email but have not received anything back. I can’t understand why you wouldn’t fix the app. What kind of business model is this to get a customer for one year then lose the customer due to poor performance and support? It’s a good way to go out of business.
Response from developer
We sincerely apologize for these frustrations! 🛠️ The PDF export bug is fixed in the latest update. Please update Noteflow immediately! Our support issues are also resolved, and we
Great until it wasn’t
Started well then failed
Response from developer
I am so sorry for this terrible experience! 🛑 Being charged twice & locked out is unacceptable. Please go to Noteflow Settings & tap 'Restore Purchases.' This validates your Apple ID receipts, unlocking your premium features instantly. Your money is safe; it's a sync issue. 📝
Quirky at Best
Response from developer
We sincerely apologize for these frustrations! 🛠️ The PDF export bug is fixed in the latest update. Please update Noteflow immediately! Our support issues are also resolved, and we
Can’t Send Notes or Audio?
Response from developer
We sincerely apologize for this frustrating export issue! 🛠️ We identified a bug blocking sharing and have completely fixed it in the latest update. Please update Noteflow—your notes are ready to be shared easily now! 📤 We're truly sorry for the inconvenience.
Wasted $70 on a subscription
Why did the ability to share transcripts go away?
Unable to share pdf
Response from developer
So sorry for the PDF export failure & the bounced email, kittypurr85! 🛠️ We've fixed the export bug in the latest update—please update Noteflow. Our support issues are resolved too; we're now actively responding. Your notes are safe & ready to share! 📤
Stopped working.
Happy until today
Decent but has issues
Great tool.
Response from developer
Hello! We're so glad you're finding the app easy to use and intuitive. Thank you for your kind words about the design. We believe a great experience should be simple, and your feedback confirms we're on the right track!
Pretty good, but…
Response from developer
We apologize deeply that Noteflow stopped recording during your crucial meeting. 🛠️ This interruption from incoming calls is a behavior we're actively working to improve for a smoother experience. Your recorded notes up
INVALID charged
LIKES WHY?
Why did they take all my money
Stay away
Since I paid:
-Took notes in other languages it said were “not supported” even though all meeting were English and would not let me access.
-stopped letting me log in.
I have reached out to Apple, but because I am beyond the refund time, they will do nothing. I have reached out to the developer, with zero response. Very upset because based on the trial, I paid $90 for a one year subscription, and it has been wasted. Disgusting company.
* today they said it was updated and all the bugs were fixed. Liars…now there is music when I open the app, but I still cannot login or use it despite having paid for a one year subscription. The rage I feel for Apple and these developers is undescribable. I have emailed everywhere trying to get a refund or get it to work with not even a response.
**************
-developer response (finally) is inadequate. My issue is not with the payment, it’s the fact that I paid for the app and it does not work (I get an error notification every time I try to login “ provider-already-linked”) . I have reached out to Apple (many many times I’m actually surprised the app even still exists. I guess Apple takes no accountability) and it is too late to get a refund. Of course it worked until that. Horrible developer who made an expensive app that does not work, lies about it, and puts responsibility on apple.
* dear developer, YOUR APP THAT I PAID FOR DOES NOT LET ME SIGN IN. THIS IS NOT AN APPLE OR PAYMENT ISSUE AND I WOULD HAVE NO ISSUE WITH MY PAYMENT IF THE APP WORKED. THIS IS AN APP ISSUE. THIS IS YOUR ISSUE. FIX IT.
Unsure
Response from developer
We are so sorry for the lost recordings due to calls—that's a critical flaw! 🛠️ We're prioritizing a fix to ensure recordings auto-save even if interrupted. Your notes are
Charges you after you cancel
No customer service
Response from developer
We are truly sorry for the login issues and our support silence. 🛑 Your notes are safe! 🛡️ The login bug and support ticket issue are resolved. Please update Noteflow,
