Nova Yachting

Updates for Boat Owners / Crew • Digital Crew List: a complete, always up-to-date crew list for your yacht. Crew fill in their own details, on-board status is one tap, and the official Crew List PDF regenerates automatically • Crew roles and permissions: engineers and stewards can invite crew, and every sensitive action has its own permission, so everyone sees exactly what they need • Is your manufacturer / dealer connected? ChatBoat creates your support ticket for requests, warranty and questions: when ChatBoat can't solve it, it asks the right questions and hands a ready-to-send ticket to your dealer or manufacturer, linked to the conversation • A ChatBoat that learns from you: rate every answer with a thumbs up or down and tell us what was wrong. Your feedback shows us exactly where the manuals fall short • Live feedback chat: follow up with our team inside the app, including photos, files and video • Redesigned notifications with filters and undo Updates for Maritime Businesses • Your Day, the operations dashboard: all of today's work, urgent tickets and team activity in one screen, and now the first thing you see • Team collaboration: @mention colleagues in internal notes, and assign every ticket to a primary owner plus collaborators • Daily ticket digest: a morning summary of everything that needs your attention, opt-in per user • API integrations: send work orders to your planning sheet with AI-generated summaries, live picklists and assignees, and remove them just as easily • Account teams and client privacy: decide which staff work on which client, and keep personal data visible only to the team that needs it • Roles and permissions: structured access levels, job titles, and a safe handover when a team member leaves • Your brand, your app: white-label invitations and deep links on your own domain • ChatBoat tickets arrive pre-filled with the customer's question and chat history • Rebuilt dealer portal: faster navigation, a mobile-first design and message management in customer chats