Novellair User Reviews

Customer Experience

Positive experience18.8% of reviews
Neutral6.1% of reviews
Negative experience75.1% of reviews

~ Based on 510 written reviews from the US App Store.

What users say

Is Novellair Safe?

Novellair appears mostly safe based on user ratings. AppsHunter Safety Score for Novellair is 84/100.

This assessment is based on 2,766 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.2% of ratings point to a safe experience
3.2% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 2,766 App Store ratings for Novellair.

Is Novellair Legit?

Novellair appears to be a legitimate app. AppsHunter Legitimacy Score for Novellair is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never finish novels

I have to come back and update my review because I initially gave five stuff because of the affordability
For 15 bucks a week you can read any and all novels

Which in the current market is very affordable. Other apps charge way more, sometimes double the amount for a weekly sub subscription

However, this app does not have any finish books. I think there might be one that actually came to an ending.

I find it super frustrating because I fell in love with some incredible books that I am still thinking about and really want to know what happened

I think the publisher and developers need to have some kind of financial incentive for their authors to actually finish their books

I currently have around 20 unfinished books in my library on this app

I have had to stop my weekly subscription because there’s literally nothing more to read and I’m too disillusion to start another novel

Because what’s the use if the authors are never going to finish or update?

If the publishers ever read this review, you need to have some kind of incentive for your offers to finish and to update regularly otherwise you’re going to haemorrhage customers

To be clear, I would be very happy to have the weekly subscription and be reading reading reading but there’s nothing to read
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Response from developer

Hi,thank you for your kind note and nice advice. Your request has been conveyed to the relevant personnel. We are making efforts to provide better service for all readers. Thanks again and have a great day!

Scam

Keeps taking money and impossible to cancel !!

Less than -5 stars

Response from developer

Thank you for your feedback. You can view and manage your subscription by following these steps. Profile > Coin Package Banner > Scroll to bottom > In the subscription agreement section, click the text link for subscription management.

Bad

Huge rip off they expect you to pay $100+ to read one book! And if you don’t have that kind of money the daily check in doesn’t even count for one chapter! Don’t get it and waste your money!

Expensive!

Too expensive! Book is really good but I’ve spent so much trying to read it. I’m fed up. There needs to be an option to subscribe and get unlimited access or watch a video to unlock chapters. Not just nonsense coins and then some chapters cost 200+ coins

SCAM- DONT Do it!

If I could give a 0 I would. Do not subscribe! You cannot cancel through your device as the subscription does not show up, there is no billing or account management link on the app or website. And they don’t respond to emails! Getting this canceled after a mistake purchase is the death of me!

DONT NOT BUY/DOWNLOAD

I have tried to cancel for over two weeks. Emailed multiple times and you get no answer from these people running this app! Stay away from it!

Update: They keep telling us to go to the coin package banner but it isn’t even under my subscription because it went under my email in Apple Pay. So how the heck am I suppose to cancel it then? This is nothing but fraud and a scam to keep getting people to pay for this mess because no one can get a response back from you via email!
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Not worth it

Stories need editing, and pages are repetitive and dragged out in order to get you to buy more chapters. Each “chapter” is a roughly a page. Hard to cancel. The cost for an entire story is well over the cost of an actual book at a bookstore.

Scam

This app doesn’t let you cancel. The link it sends you sends you to your subscriptions but there is not one for novellair. If I could give 0stars I would.

Can’t cancel subscription!

It’s impossible to cancel a subscription for this app. Clicking on the coin banner and following instructions doesn’t work, despite them telling people that. They don’t respond to emails. My account says I have a subscription but still asks me to subscribe! I can see the payment, but it doesn’t show up in my phone subscriptions either! This is the worst app!
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It’s expensive

Like the books but it’s super expensive to actually read one wish I could just go buy the book it would be a lot cheaper

Way too expensive

I highly DO NOT RECOMMEND this app if you are thinking of the apps that give you unlimited reads with a subscription or the ones that allow you to watch ads to unlock chapters. Not this app! First you get maybe 4-5 small chapters free then hit with a “unlock chapter” pop up and it’s not an amount of 20-50 coins, it’s around 120 coins. You go look for options to make coins and vouchers and there are a few small options like turning on notifications but these are only 10 each so even after doing all the free options you can MAYBE unlock one chapter. You are now out of free coin options and go look to purchase a subscription that unlocks everything or purchase some coins. There is no unlimited reading subscription and the amount of coins you get are 100 coins to every dollar.
Why even have a subscription if it’s useless and doesn’t give you enough to finish a story? That defeats the purpose of having a subscription AT ALL. Nobody wants to come out of pocket $500 dollars to finish a single story because many chapters go on into 200s and it’s not like they all are at a fixed price either, it just gets MORE expensive. Don’t waste your time with this app, it’s a money grab in the flesh if I ever had to identify one.
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Rip off

Costs an absolute fortune (like $500+ to complete a book). But you may invest a mint in a story and it just stops being updated with no conclusion

Response from developer

Hi,thank you for your kind note and nice advice. Your request has been conveyed to the relevant personnel. We are making efforts to provide better service for all readers. Thanks again and have a great day!

way too expensive

really

Response from developer

1. Regularly visit the Discover page in our app for discounts and limited-time free book offers. Please enable push notifications to receive instant updates on these deals. 2. Check the Rewards page daily. Completing tasks like logging in and watching ads earns you free vouchers and bonuses, reducing the cost of books.

Expensive

Chapters have become twice as more expensive to unlock now and ways to earn vouchers have reduced

It’s got Ads!!!!

The only reading app that has Ads!! It’s very annoying when it keeps popping up almost at every page! Not cool especially since I’m paying per chapter! If I’m paying there shouldn’t be any Ads to interrupt my reading!

Great value now!!

I’m guessing this company massively updated their payment options because I find it one of the best value for money subscription out of all the Apps.

I subscribe weekly and you can read all books. I have about 15 books I’m following right now.

It is affordable !!!!

Unable to cancel

There’s no obvious place to cancel this app. It’s extremely expensive for what it is. It auto renews every month.

Impossible to unsubscribe

I had recently tried unsubscribing and now every week I’m still charged $9.99 even though I contacted customer support, now every week I have to tell my bank that purchase is invalid because I had previously attempted to cancel the subscription and no longer use the app. Don’t waste your money!

way too expensive

it’s over $100.00 for enough coins to read one book. i’m all for paying for books but that is absurd!!

Took money no coins

I paid for a recharge and the coins did not deliver. NO WHERE is there an email address to contact customer service.