Do not download
They say each chapter is for example 100 coins and after purchase the balance is 115 coins less. It’s a rip off. They take more coins than what they say the original chapter purchase is. Fraud
No bueno
This app does not allow for cancellation. I have tried multiple times to cancel a subscription and am getting nowhere. Meanwhile, I am being charged monthly despite reaching out for assistance. Highly recommend you DO NOT sign up for free trials nor subscriptions. Total scam.
SCAM - DO NOT DOWNLOAD
Once you subscribe, you cannot cancel! A quick Internet search will show you that I am not the first to have this issue. They tell you you can cancel but when you follow their directions, there is no way to do it. I have tried emailing with no response! I’m going to have to go through my bank to have the charges reversed.
This app is not even worth it to begin with. The first half of the book I read started off fine. Then it started having so many spelling, language, and continuity issues. It doesn’t even wrap up to give you an ending. It just ends. Save your self the trouble and skip this!!
This app is not even worth it to begin with. The first half of the book I read started off fine. Then it started having so many spelling, language, and continuity issues. It doesn’t even wrap up to give you an ending. It just ends. Save your self the trouble and skip this!!
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Don’t Subscribe
Like most people who like to read, I tried this app. I purchased coins to finish a story but did not get a subscription. I am being charged and I have emailed multiple times with no response. DO NOT GET THIS unless you want to be charged for something you don’t have.
SCAM- DONT Do it!
If I could give a 0 I would. Do not subscribe! You cannot cancel through your device as the subscription does not show up, there is no billing or account management link on the app or website. And they don’t respond to emails! Getting this canceled after a mistake purchase is the death of me!
Cannot cancel
Do not download this app! You cannot cancel the subscription, they will not email you back and keep charging you. Avoid!
Expensive
App is extremely expensive to get through an entire book. 755 chapters and the book isn’t complete and hasn’t been worked on in almost a year. The “subscription” is not at all what it should be and you still have to pay on top of that.
Be careful when you purchase.
I had a free trial it ended but I had put my card on file for a story I wanted to read. Now that I don’t have time. They won’t stop taking money every week. I even emailed them and they won’t answer. Even looked up how to cancel it and it’s not there.
It hacked my card
I had a subscription for maybe a week. I went to cancel it and i couldn’t find the subscription anywhere. Now I’m continuing to be charged and for some reason when I open the app my account is now gone too…one time I took a chance and I need a new card.
Subscription
I like the books but it is costly. I have tried canceling my subscription and it won’t let me.
Subscription scam
I tried out the weekly subscription but haven't been able to cancel through the instructed way. Also sent message to cancell and they still deduct money for subscription I no longer want.
Unable to contact anyone
I’ve been trying to contact anyone about my subscription and account with no response. It’s frustrating that I can change my subscription and they keep charging me with no response. No one answers their emails there.
Never finish novels
I have to come back and update my review because I initially gave five stuff because of the affordability
For 15 bucks a week you can read any and all novels
Which in the current market is very affordable. Other apps charge way more, sometimes double the amount for a weekly sub subscription
However, this app does not have any finish books. I think there might be one that actually came to an ending.
I find it super frustrating because I fell in love with some incredible books that I am still thinking about and really want to know what happened
I think the publisher and developers need to have some kind of financial incentive for their authors to actually finish their books
I currently have around 20 unfinished books in my library on this app
I have had to stop my weekly subscription because there’s literally nothing more to read and I’m too disillusion to start another novel
Because what’s the use if the authors are never going to finish or update?
If the publishers ever read this review, you need to have some kind of incentive for your offers to finish and to update regularly otherwise you’re going to haemorrhage customers
To be clear, I would be very happy to have the weekly subscription and be reading reading reading but there’s nothing to read
For 15 bucks a week you can read any and all novels
Which in the current market is very affordable. Other apps charge way more, sometimes double the amount for a weekly sub subscription
However, this app does not have any finish books. I think there might be one that actually came to an ending.
I find it super frustrating because I fell in love with some incredible books that I am still thinking about and really want to know what happened
I think the publisher and developers need to have some kind of financial incentive for their authors to actually finish their books
I currently have around 20 unfinished books in my library on this app
I have had to stop my weekly subscription because there’s literally nothing more to read and I’m too disillusion to start another novel
Because what’s the use if the authors are never going to finish or update?
If the publishers ever read this review, you need to have some kind of incentive for your offers to finish and to update regularly otherwise you’re going to haemorrhage customers
To be clear, I would be very happy to have the weekly subscription and be reading reading reading but there’s nothing to read
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Scam
Keeps taking money and impossible to cancel !!
Less than -5 stars
Less than -5 stars
Bad
Huge rip off they expect you to pay $100+ to read one book! And if you don’t have that kind of money the daily check in doesn’t even count for one chapter! Don’t get it and waste your money!
Expensive!
Too expensive! Book is really good but I’ve spent so much trying to read it. I’m fed up. There needs to be an option to subscribe and get unlimited access or watch a video to unlock chapters. Not just nonsense coins and then some chapters cost 200+ coins
SCAM- DONT Do it!
If I could give a 0 I would. Do not subscribe! You cannot cancel through your device as the subscription does not show up, there is no billing or account management link on the app or website. And they don’t respond to emails! Getting this canceled after a mistake purchase is the death of me!
DONT NOT BUY/DOWNLOAD
I have tried to cancel for over two weeks. Emailed multiple times and you get no answer from these people running this app! Stay away from it!
Update: They keep telling us to go to the coin package banner but it isn’t even under my subscription because it went under my email in Apple Pay. So how the heck am I suppose to cancel it then? This is nothing but fraud and a scam to keep getting people to pay for this mess because no one can get a response back from you via email!
Update: They keep telling us to go to the coin package banner but it isn’t even under my subscription because it went under my email in Apple Pay. So how the heck am I suppose to cancel it then? This is nothing but fraud and a scam to keep getting people to pay for this mess because no one can get a response back from you via email!
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Not worth it
Stories need editing, and pages are repetitive and dragged out in order to get you to buy more chapters. Each “chapter” is a roughly a page. Hard to cancel. The cost for an entire story is well over the cost of an actual book at a bookstore.
Scam
This app doesn’t let you cancel. The link it sends you sends you to your subscriptions but there is not one for novellair. If I could give 0stars I would.
