Novellair User Reviews

What users say

Top reviews

way too expensive

really

Response from developer

1. Regularly visit the Discover page in our app for discounts and limited-time free book offers. Please enable push notifications to receive instant updates on these deals. 2. Check the Rewards page daily. Completing tasks like logging in and watching ads earns you free vouchers and bonuses, reducing the cost of books.

Expensive

Chapters have become twice as more expensive to unlock now and ways to earn vouchers have reduced

It’s got Ads!!!!

The only reading app that has Ads!! It’s very annoying when it keeps popping up almost at every page! Not cool especially since I’m paying per chapter! If I’m paying there shouldn’t be any Ads to interrupt my reading!

Great value now!!

I’m guessing this company massively updated their payment options because I find it one of the best value for money subscription out of all the Apps.

I subscribe weekly and you can read all books. I have about 15 books I’m following right now.

It is affordable !!!!

Unable to cancel

There’s no obvious place to cancel this app. It’s extremely expensive for what it is. It auto renews every month.

Impossible to unsubscribe

I had recently tried unsubscribing and now every week I’m still charged $9.99 even though I contacted customer support, now every week I have to tell my bank that purchase is invalid because I had previously attempted to cancel the subscription and no longer use the app. Don’t waste your money!

way too expensive

it’s over $100.00 for enough coins to read one book. i’m all for paying for books but that is absurd!!

Took money no coins

I paid for a recharge and the coins did not deliver. NO WHERE is there an email address to contact customer service.

Paying 1.30 per chapter…

The stories are good but you will get fleeced. It takes about 130 “coins” to unlock a chapter… basically to read 100 chapters you will pay more than $100. They don’t offer an unlimited reading subscription option so unless you are rolling in cash, don’t waste your money. There are other apps with better payment options.
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Thieves/no response

Besides the status quo every once in a while I come across a unique story. I have paid up to the two hundred mark. It is on going and the author is publishing 2 chapters a month. No problem. After a while earlier names and events kind of became a blur. So I decided to re read to refresh my memory. They changed me again for chapters I already paid. I sent feedback and never received a response. I’m giving it two stars because I really like the story.
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No end to the stories they sell

My complaints about this app are endless. It’s really scammy, takes your time or money, and in my experience has never honored the agreements or packages it sells.

I paid for unlimited book access with no ads, and the app forced me to watch ads when I tried to open it. I also tried a monthly subscription and conveniently it never awarded what it advertised.

And then, after all of this, I was stupidly still super into 3 different books. After taking my time with stupidly ads and more money than I’d like to admit—there’s no end to the stories I’d given up resources for. They just end after a certain chapter.

This awful app tries to hook you on an interesting story, but there’s no end or conclusion to the story. They just want to string you along indefinitely with no game plan for later. Please don’t waste any of your time or money on this app!!
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I am addicted

A little pricey, but great for quick reads and spicy novels.

Beware

Books cost around $150 to read to completion.

Can’t cancel my subscription.

I purchased the weekly subscription for $9.99, but after a few weeks I decided the platform wasn't a good fit for me and was not worth the cost. I followed the app's instructions multiple times to manage and cancel my subscription, yet I continue to be charged every week.
After repeated unsuccessful attempts to cancel, I deleted my account and even placed a stop payment on the charges. Despite this, the company continues attempting to charge my card—now on what appears to be a daily basis for the same weekly subscription.
The most frustrating part is that there is no readily available customer support or contact information to resolve the issue. I cannot recommend a service that makes it so difficult to cancel a subscription and stop unauthorized billing attempts.
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Ridiculous pricing

I spent almost $100 dollars reading a single book— and I didn’t event get to the end. I unlocked all off the chapters but the book itself wasn’t finished— more chapters to come.

I’d be happy to use this app and buy books if they were reasonably priced but this is a total ripoff.

Impossible to cancel subscription

BEWARE! I got a pop up offer for $9.99 weekly. I finished the book I was reading and forgot about the subscription. It charged me the next week and I tried to cancel it but there’s no option to cancel anywhere! It’s not in my coin banner, not in my subscriptions tab in my settings, and I’ve tried to email them. I ended up terminating my account hoping that would cancel it automatically, but NOPE, it’s still charging me weekly!! I’ve been disputing it through my bank but it still continues to charge me every week! I don’t even use the app anymore. If anyone found a solution, please let me know. It’s such a scam.
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Difficult to cancel

This app isn’t user friendly when it comes to trying to cancel the subscription. No clear links to cancel subscription!

Inconsistent & high prices

I’ve been reading for the past month using just the vouchers you can get from watching videos and visiting partner websites etc. I was getting 10 free chapters a day too (if I watched 20 videos), but as soon as I spent £2.99 to unlock some more chapters, most of those opportunities to get vouchers for free disappeared.

Chapters can vary in length, some being long and detailed and others don’t even complete a conversation between 2 characters. Book length varies massively too, one book would take nearly 40,000 vouchers to unlock the whole book (£400!!). Without the ability to read for free with ads etc, it’s ridiculously expensive!
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Response from developer

Hi,thank you for your kind note and nice advice. Your request has been conveyed to the relevant personnel. We are making efforts to provide better service for all readers. Thanks again and have a great day!

All

Good

Need help canceling $8.99 subscription asap before it renews

I need help canceling my subscription. I've tried clicking the coin package banner & managing subscriptions on there like they tell you to do and it takes me to my AppStore subscriptions and it is not in there so I can't cancel it. I've emailed and did feedback on the app. I really need help getting this subscription canceled asap please.

Thank you.
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