Novellair User Reviews

Customer Experience

Positive experience19.2% of reviews
Neutral6.2% of reviews
Negative experience74.7% of reviews

~ Based on 501 written reviews from the US App Store.

What users say

Is Novellair Safe?

Novellair appears mostly safe based on user ratings. AppsHunter Safety Score for Novellair is 84/100.

This assessment is based on 2,736 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.3% of ratings point to a safe experience
3.2% of ratings suggest some concerns
16.5% of ratings point to a risky experience

~ Based on 2,736 App Store ratings for Novellair.

Is Novellair Legit?

Novellair appears to be a legitimate app. AppsHunter Legitimacy Score for Novellair is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s expensive

Like the books but it’s super expensive to actually read one wish I could just go buy the book it would be a lot cheaper

Way too expensive

I highly DO NOT RECOMMEND this app if you are thinking of the apps that give you unlimited reads with a subscription or the ones that allow you to watch ads to unlock chapters. Not this app! First you get maybe 4-5 small chapters free then hit with a “unlock chapter” pop up and it’s not an amount of 20-50 coins, it’s around 120 coins. You go look for options to make coins and vouchers and there are a few small options like turning on notifications but these are only 10 each so even after doing all the free options you can MAYBE unlock one chapter. You are now out of free coin options and go look to purchase a subscription that unlocks everything or purchase some coins. There is no unlimited reading subscription and the amount of coins you get are 100 coins to every dollar.
Why even have a subscription if it’s useless and doesn’t give you enough to finish a story? That defeats the purpose of having a subscription AT ALL. Nobody wants to come out of pocket $500 dollars to finish a single story because many chapters go on into 200s and it’s not like they all are at a fixed price either, it just gets MORE expensive. Don’t waste your time with this app, it’s a money grab in the flesh if I ever had to identify one.
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Rip off

Costs an absolute fortune (like $500+ to complete a book). But you may invest a mint in a story and it just stops being updated with no conclusion

way too expensive

really

Response from developer

1. Regularly visit the Discover page in our app for discounts and limited-time free book offers. Please enable push notifications to receive instant updates on these deals. 2. Check the Rewards page daily. Completing tasks like logging in and watching ads earns you free vouchers and bonuses, reducing the cost of books.

Expensive

Chapters have become twice as more expensive to unlock now and ways to earn vouchers have reduced

It’s got Ads!!!!

The only reading app that has Ads!! It’s very annoying when it keeps popping up almost at every page! Not cool especially since I’m paying per chapter! If I’m paying there shouldn’t be any Ads to interrupt my reading!

Great value now!!

I’m guessing this company massively updated their payment options because I find it one of the best value for money subscription out of all the Apps.

I subscribe weekly and you can read all books. I have about 15 books I’m following right now.

It is affordable !!!!

Unable to cancel

There’s no obvious place to cancel this app. It’s extremely expensive for what it is. It auto renews every month.

Impossible to unsubscribe

I had recently tried unsubscribing and now every week I’m still charged $9.99 even though I contacted customer support, now every week I have to tell my bank that purchase is invalid because I had previously attempted to cancel the subscription and no longer use the app. Don’t waste your money!

way too expensive

it’s over $100.00 for enough coins to read one book. i’m all for paying for books but that is absurd!!

Took money no coins

I paid for a recharge and the coins did not deliver. NO WHERE is there an email address to contact customer service.

Paying 1.30 per chapter…

The stories are good but you will get fleeced. It takes about 130 “coins” to unlock a chapter… basically to read 100 chapters you will pay more than $100. They don’t offer an unlimited reading subscription option so unless you are rolling in cash, don’t waste your money. There are other apps with better payment options.
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Thieves/no response

Besides the status quo every once in a while I come across a unique story. I have paid up to the two hundred mark. It is on going and the author is publishing 2 chapters a month. No problem. After a while earlier names and events kind of became a blur. So I decided to re read to refresh my memory. They changed me again for chapters I already paid. I sent feedback and never received a response. I’m giving it two stars because I really like the story.
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No end to the stories they sell

My complaints about this app are endless. It’s really scammy, takes your time or money, and in my experience has never honored the agreements or packages it sells.

I paid for unlimited book access with no ads, and the app forced me to watch ads when I tried to open it. I also tried a monthly subscription and conveniently it never awarded what it advertised.

And then, after all of this, I was stupidly still super into 3 different books. After taking my time with stupidly ads and more money than I’d like to admit—there’s no end to the stories I’d given up resources for. They just end after a certain chapter.

This awful app tries to hook you on an interesting story, but there’s no end or conclusion to the story. They just want to string you along indefinitely with no game plan for later. Please don’t waste any of your time or money on this app!!
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I am addicted

A little pricey, but great for quick reads and spicy novels.

Beware

Books cost around $150 to read to completion.

Can’t cancel my subscription.

I purchased the weekly subscription for $9.99, but after a few weeks I decided the platform wasn't a good fit for me and was not worth the cost. I followed the app's instructions multiple times to manage and cancel my subscription, yet I continue to be charged every week.
After repeated unsuccessful attempts to cancel, I deleted my account and even placed a stop payment on the charges. Despite this, the company continues attempting to charge my card—now on what appears to be a daily basis for the same weekly subscription.
The most frustrating part is that there is no readily available customer support or contact information to resolve the issue. I cannot recommend a service that makes it so difficult to cancel a subscription and stop unauthorized billing attempts.
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Ridiculous pricing

I spent almost $100 dollars reading a single book— and I didn’t event get to the end. I unlocked all off the chapters but the book itself wasn’t finished— more chapters to come.

I’d be happy to use this app and buy books if they were reasonably priced but this is a total ripoff.

Impossible to cancel subscription

BEWARE! I got a pop up offer for $9.99 weekly. I finished the book I was reading and forgot about the subscription. It charged me the next week and I tried to cancel it but there’s no option to cancel anywhere! It’s not in my coin banner, not in my subscriptions tab in my settings, and I’ve tried to email them. I ended up terminating my account hoping that would cancel it automatically, but NOPE, it’s still charging me weekly!! I’ve been disputing it through my bank but it still continues to charge me every week! I don’t even use the app anymore. If anyone found a solution, please let me know. It’s such a scam.
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Difficult to cancel

This app isn’t user friendly when it comes to trying to cancel the subscription. No clear links to cancel subscription!