Noveltells User Reviews
Customer Experience
~ Based on 127 written reviews from the US App Store.
What users say
Summarized from real user reviews of Noveltells. Based on 1.1K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Books app.
Positive things
- 👍Enjoyable books
- 👍Variety of stories
- 👍Easy to navigate
- 👍Good value for money
Negative things
- 🐛Subscription issues (unable to cancel, continue to be charged)
- 💰Expensive to read full books
- 🔒Lack of transparency around subscription policies
- 🐛Technical issues (crashes, bugs)
Is Noveltells Safe?
Noveltells appears safe based on user ratings. AppsHunter Safety Score for Noveltells is 92/100.
This assessment is based on 1,068 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 1,068 App Store ratings for Noveltells.
Is Noveltells Legit?
Noveltells appears to be a legitimate app. AppsHunter Legitimacy Score for Noveltells is 95/100.
Based on 95 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I signed up realized it wasn’t for me and went to cancel and come to find out I can’t cancel. I reach out the support email and the keep giving me the same canned response “ sorry we put it in the important notes” again, I cannot access my account so I am use it and they refuse to refund me. DO NOT DOWNLOAD
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I've tried cancelling multiple times but they don't have an unsubscribe, if you didn't do it through Apple then you can't just unsubscribe. I keep getting charged because I can't cancel. I'm so beyond frustrated and irritated
I am being charged for a subscription that I never subscribed to, I didn’t even download this app!!!!! I just downloaded it to try to make it stop but I don’t have any way!!!! I’m now being charged $17 a week and have no way to stop it
I purchased the 3 days offer at 2,99$ and ever since they have been stealing 16,99$/week for a subscription I never made. Noveltells more like Novelthieves
THE WORST APPLICATION, IF YOU SUBSCRIBE THEY WON’T LET YOU CANCEL YOUR MEMBERSHIP AND KEEP CHARGING YOU OVER AND OVER AGAIN
Love reading these books
😁😁😁
I cancelled a free trial as did not like the app. Today an attempt to take money from my account was made. This was unsuccessful as luckily my account was empty. I have re downloaded the app. I cannot find a way to contact the company to ensure they remove my card details.
They continuously try and charge credit cards. Every single day. Anywhere from 2.99-16.99. Won’t cancel my subscription. Thank god for a smart credit card company. Do not download. Do not put your information down. Do not make the same mistake I did.
Once you pay for this there’s no way to get it off it doesn’t show any subscription at all anywhere it’ll just keep charging your card 16.99 dollars
Ok for now
I’m being forced into a 5 star review in order to get coupons so I can keep reading chapters. Ugh
Scam. When you sign up for unlimited reading they still try to make you buy coupons and they make it impossible to cancel.
Trying to get my coins for a review
I’ve asked them to cancel this subscription 3x now. Still no reply.
Nice app
Good
I love this app
Enjoy the stories and the trial is a decent price
I tried this app and enjoyed it so I started a subscription Since then I’ve been trying to cancel it but can’t seem to do it The biggest reason is that I’m reading along and then get stuck because I need to get a subscription Hello…….. I already have one Very disappointing and frustrating
