Shocking user experience provided by this app( absolutely disrespectful)
Will not be using this service based on this useless app
Nice idea poorly executed
Cannot remove items from the basket
Truly Awful Experience
First off, the app is really poorly built. Parts of the menu go off screen and cover other parts of the menu. It’s also not clear at all how to order mains and sides together, or how the combos work. Secondly, the very first order I placed was cancelled 20 minutes after I placed it and I did NOT get a refund. To contact customer support, I have to EMAIL them like it’s 2010, no doubt to just get ignored. Don’t waste your time.
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Useless
I downloaded the app and I can’t register it keeps telling me my connection timed out and that can’t be possible if it takes like 2 minutes to fill out. This is the worst app
User unfriendly
This is app is really hard to understand or get to work.
It doesnt pick up my address.
It doesnt pick up my address.
Delete
This app does not work
Horrible app
What a terrible app. Been very long since I have seen one this bad. Deleting it sorry.
Only available in Cape Town?
Cannot load any location besides Cape Town??
App doesn’t work
After I registered and logged on none of the functionality worked.
Location
Doesn’t seem to pick up my address or any address? JHB (sandton) and CPT (westlake)
Very disappointing
Can’t find any Durban locations nor update my profile. A pity woolies 👎🏼
Horrible App
How can Wookiee put their name to such a dreadful app. It’s appalling.
Sign in
The font for the email and password is so narrow one can barely see what’s being typed.
App does not send order
Ordered on app when i got to the store they didn’t get it because they have no internet. App has no use therefore
Horrible app
Horrible app! Absolutely horrible. Keeps rejecting my card which I use everyday to order.
Simply Terrible
- Poor User Experience
- Extremely buggy
- No support available for any past or ongoing orders
- Can’t track delivery
This app fails the basics of what a food delivery app should do. Might as well use the the services that we know like UberEats and Mr Delivery.
- Extremely buggy
- No support available for any past or ongoing orders
- Can’t track delivery
This app fails the basics of what a food delivery app should do. Might as well use the the services that we know like UberEats and Mr Delivery.
Now now great initiative, app needs work
Food and delivery is good, app is buggy. Haven't been able to order past few days. There's also no customer care number to communicate
Good idea, needs refinement
The app is still pretty buggy and some features don’t work.
A lot could be done to improve the flow and make the buying experience quicker and easier.
A lot could be done to improve the flow and make the buying experience quicker and easier.
Great Service!
I agree that the app is a little buggy. Needs some UX improvements.
BUT I ordered my meal and it was delivered in 5 minutes! And the food is good 👌
BUT I ordered my meal and it was delivered in 5 minutes! And the food is good 👌
Horrible User Experience on iPhone
The company that developed this app should be fired. The quantity controller made a big mistake. The form for inputting your details is a joke. Everything is too small and narrow. The work flow takes you in endless loops. Social logins should have been used. Disaster.
