
NPSLab: Customer Feedback App
NPS, CSAT & survey maker
0 ratings
Free
In-App Purchases
Rating summary
About
Your customers are telling you something. NPSLab makes sure you hear it — in real time, on any device, even offline.
NPSLab is a customer feedback app for NPS, CSAT, and CES surveys, built mobile-first for teams that collect feedback where the customer is: at the counter, at the door, at the event.
Why teams choose NPSLab:
• 30 free responses per month — one location, no card or subscription
• Transparent pricing — plans by number of stores, no surprises
• Works offline — the kiosk keeps collecting and syncs when back online
• A complete app — create, manage, and analyze from your phone
What you can do:
• Collect in-store responses in kiosk or operator mode
• Scan survey QR codes for quick responses
• Watch your NPS in real time: promoters, passives, and detractors
• Compare scores by store or location
• Get detractor alerts and act fast
• Manage surveys, responses, contacts, and your team on the go
Built for retail, restaurants, clinics, gyms, hotels, schools, events, and any business that listens to customers and acts quickly.
Download NPSLab and turn feedback into action today.
Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
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What's New in NPSLab
1.2.4
October 26, 2026
New in 1.2.4: start with a ready NPS survey, preview it without using your response allowance, and publish your link. Share via WhatsApp or QR code and follow your first feedback. Free includes 30 responses per month, with no card or subscription.
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Subscriptions & In-App Purchases
NPSLab 10 stores
Monthly NPSLab Pro subscription for up to 10 stores.
$49.901 Month
7 Days trial







