NPSLab: Customer Feedback App

NPSLab: Customer Feedback App

NPS, CSAT & survey maker

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Free
In-App Purchases

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Details

  • Released
  • Updated
  • July 9, 2026
  • July 28, 2026

Features

NPSLab: Customer Feedback App screenshot #1 for iPhone
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NPSLab: Customer Feedback App screenshot #9 for iPhone
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About

Your customers are telling you something. NPSLab makes sure you hear it — in real time, on any device, even offline. NPSLab is a customer feedback app for NPS, CSAT, and CES surveys, built mobile-first for teams that collect feedback where the customer is: at the counter, at the door, at the event. Why teams choose NPSLab: • Every response visible — read each answer in full, no paywall • Transparent pricing — plans by number of stores, no surprises • Works offline — the kiosk keeps collecting and syncs when back online • A complete app — create, manage, and analyze from your phone What you can do: • Collect in-store responses in kiosk or operator mode • Scan survey QR codes for quick responses • Watch your NPS in real time: promoters, passives, and detractors • Compare scores by store or location • Get detractor alerts and act fast • Manage surveys, responses, contacts, and your team on the go Built for retail, restaurants, clinics, gyms, hotels, schools, events, and any business that listens to customers and acts quickly. Download NPSLab and turn feedback into action today. Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
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What's New in NPSLab

1.2.1

July 28, 2026

What's new in 1.2.1: a new in-app support center, clearer contact details in responses, corrected dashboard comparisons, and more readable survey fields—including phone input in kiosk mode. We also improved security and stability.

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Subscription plans

NPSLab 10 stores

Monthly NPSLab Pro subscription for up to 10 stores.

$49.901 Month
7 Days trial
How to cancel NPSLab subscription ⁉️