Client Satisfaction Survey vs NPSLab

Satisfaction Survey turns your tablet into a simple and powerful customer feedback kiosk. The app is designed for collecting instant feedback in physical locations such as stores, restaurants, clinics, hotels, offices, and service points. Customers can quickly share their experience by tapping a smiley button. The interface is clean, intuitive, and optimized for public kiosk use, allowing visitors to respond within seconds. The system consists of two parts: a web-based dashboard and the kiosk application. Surveys are created and managed in the web dashboard, where administrators can configure questions, upload custom images, set conditional logic between questions, and monitor results. The kiosk app is installed on a tablet and is used to collect responses from customers. Administrators can customize survey questions, upload their own response icons or images, and build dynamic question flows based on previous answers. All responses are synchronized with the web platform, where real-time statistics and analytics are available. Satisfaction Survey is designed to help businesses measure customer satisfaction, identify service issues, and improve overall customer experience using clear and structured feedback data. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Your customers are telling you something. NPSLab makes sure you hear it — in real time, on any device, even offline. NPSLab is a customer feedback app for NPS, CSAT, and CES surveys, built mobile-first for teams that collect feedback where the customer is: at the counter, at the door, at the event. Why teams choose NPSLab: • Every response visible — read each answer in full, no paywall • Transparent pricing — plans by number of stores, no surprises • Works offline — the kiosk keeps collecting and syncs when back online • A complete app — create, manage, and analyze from your phone What you can do: • Collect in-store responses in kiosk or operator mode • Scan survey QR codes for quick responses • Watch your NPS in real time: promoters, passives, and detractors • Compare scores by store or location • Get detractor alerts and act fast • Manage surveys, responses, contacts, and your team on the go Built for retail, restaurants, clinics, gyms, hotels, schools, events, and any business that listens to customers and acts quickly. Download NPSLab and turn feedback into action today. Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/