Poor
App really lets them down
The app itself has no other purpose- there’s no content on the on demand or workout pages, it’s like those pages are just for show. It’s rather confusing but I’ve deleted and re downloaded and it’s never improved so I guess it’s just Terrible!
Doesn’t work since update
Response from developer
Hello, thank you for your feedback. I am sorry to hear the app is not working as expected for you. Are you still experiencing these issues? If so, we would be more than happy to assist you further.
Nothing loads
Response from developer
Hi Pink rythm, thank you for your feedback, we are very sorry to hear the app is not working as expected for you. Are you still experiencing these issues? If so, we would be more than happy to assist further.
Good app
Response from developer
Hello, thank you for your feedback. We will pass this feedback over to our product team to look into further.
Useless
Response from developer
Thank you for your feedback, sorry to hear this. - We have an app user guide we can send through if this would help?
Pretty basic
This company stole my money. Avoid at all costs
This company has been debiting money out of my account without my consent during lockdown.
Avoid downloading this app and signing up to this gym.
Logging in
Doesn’t work for me
Please add Spin to the On Demand Library
Can’t log in
I can access my account from the website as usual but the app 👎🏼
Response from developer
We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with the name of your gym and the email you use to log in.
Great App for on demand workouts
Can’t log in
Tried to rest password and I am told that the link has been sent to my email address - no link received (checked spam box etc).
Have tried several times.
Response from developer
We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with the name of your gym and the email you use to log in.
Can’t log in
Response from developer
We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with the name of your gym and the email you use to log in.
You can’t even log in😤
Response from developer
We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with your gym facility details.
Nobody at the Gym gets back to you
Response from developer
Thanks for getting in touch. It's your gym that looks after requests, so we would suggest speaking directly to a member of staff.
