Oi NRG we got a problem
I installed this app a day ago and it worked as per usual and then I tried to go to the gym the next day with my pal I tried to tell me to login again and I do and now supposedly my password isn’t working and then tells me to reset my password and all of a sudden is not connected email I try to see if there is a problem on the website And lo and behold it works it still works. It seems to be a problem on the app. This is horrible and rubbish.
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Absolute rubbish app
I’ve come to the gym 3 days in a row. One day I’ve been told that theirs tech issues and I can’t access the gym but I thought fair enough. Second time same thing. Third day after updating my app I was told I need to log in on my trusted device when I’ve used the same device all the time.
Cant access the app
No matter how many times I request a password reset or reach out to support for a link. It is impossible to login. App has serious technical issues around login and records of credentials.
Excellent Safe Gym
Love this gym, the staff are great and the 24/7 opening is a bit jus.
Only downside is side is not being able to book classes further than 1 week ahead, would be good to be able to book 4 weeks at a time
Only downside is side is not being able to book classes further than 1 week ahead, would be good to be able to book 4 weeks at a time
App Bugs
Definitely recommend the gym but the app needs some work, doesn’t let me log in although the website portal works the app log in always says there’s a problem









