I’d give less than 1 star if I could
Does not work
Awful app
Mobile phone not registered apparently at 4 AM when it was working fine previously
Hopeless
The number of times I’ve been locked out of rooms in my apartment block because the lock doesn’t show.
terrible stupid app and stupid developer who don’t want to change it
It always glitches, always logging you out, never gets the nearby door right, there is no customer service And They won’t take any advice or constructive criticism. Straight up stupid.
Terrible!
Hopeless app.
Poorly designed, with no hopes of improvement
This is an app that would have been considered poorly designed at the launch of the iPhone. I live in a bunch of flats that have this app as a key option. But because there are so many doors, when I open the app it’s quite difficult to find the one I want. This is a super easy fix., let me set favorite doors. The fact that this simple feature is not in the app, and the fact that the rating appears to have always hovered at 1 star tells me that the developer just doesn’t care about this app and is likely just a checkbox on their to do list every few months. Even adding shortcuts support to allow me to manually do this would make the app much more usable.
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Works… most of the time
This app works most of the time. Have never been able to work out what the tap for NFC option is on iPhone. I’ve even emailed NSP but I have not received a response.
This app would greatly benefit from integration with either Apple home key or Siri Shortcuts.
This app would greatly benefit from integration with either Apple home key or Siri Shortcuts.
Lee
I love the convenience of this app as a door card for my apartment block, but I really wish they’d add Apple Watch support.
It would be great to leave my wallet and door card at home, especially when I go for a run, which I do without my phone.
Being able to access my apartment and building entrance directly from my watch would save me the worry of losing my wallet or card while I’m running.
It would be great to leave my wallet and door card at home, especially when I go for a run, which I do without my phone.
Being able to access my apartment and building entrance directly from my watch would save me the worry of losing my wallet or card while I’m running.
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Worst Possible Door System
I can’t begin to describe how awful this app is. I’m moving out of my current apartment and noted the NSP system as a primary reason for leaving. Just comically bad.
Annoying
It always glitches, always logging me out, often gets the nearby door wrong, there is no customer service And
They won’t take any advice or constructive criticism. Go elsewhere.
They won’t take any advice or constructive criticism. Go elsewhere.
Annoying
It doesn’t work all the time, sometimes it’s just too slow or if you lose signal for example in the parking it will sign you out. Overall, not for everyday use.
Good concept but there are a few bugs
Good concept. One annoying thing that other people from my building also complained about is the app will randomly log you out. So if you are in a room with no signal and no wifi then you’re pretty much stuck.
Would be brilliant if you could edit the names of keys. My building has a poor naming convention and really needs the ability to personalise this.
Would be brilliant if you could edit the names of keys. My building has a poor naming convention and really needs the ability to personalise this.
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Better
New update has improved operation
Showing not registered number
I uninstalled and reinstall the app and it is showing not registered phone number even though it looks fine in the system
Awful
Worst app ever
Good but could benefit from updates
The app works (most of the time) which is the bare minimum. It would be much more convenient if cards could be added to Apple wallet (a feature that has been available for a while now).
Widgets could also be vastly improved through the implementation of dynamic widget features (Such as being able to pin say 4 common locks to home screen etc).
Widgets could also be vastly improved through the implementation of dynamic widget features (Such as being able to pin say 4 common locks to home screen etc).
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Not a registered mobile phone
Was working fine until changes in the building meant app didn’t see new lock devices. Tried logging out of app and back in but didn’t fix problem. So deleted app and reinstalled and now get the ‘not a registered mobile phone’ error when trying to log on. Can perform a successful password reset but still get this error. Building staff have sent new SMS to phone but this didn’t fix it. Building staff don’t know how to fix it and NSP don’t respond to email so completely stuck!!!
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Worst app ever
Buggy and glitchy, often have to reload multiple times for app to work, getting stuck in parts of my building and creating unnecessary stressful situations.
Never works
Always buggy, tells me it’s not a registered mobile number despite multiple registrations. A nightmare do not recommend
A lot of bugs
Unfortunately the app is not working properly. You need to close and re open the app every time.
