Great idea, needs a lot of work
When I first started using the app it was very easy to use and understand. Now that I’ve used it for over a month it is becoming very clunky and it seems to me it would be very easy to fix a number of the things that make it just slow to use. I also get very frustrated with trying to find a food item that I added yesterday and can’t find it anywhere in the recent food item list. Bottom line, I’m just really frustrated with this app. I looked on the website to try to at least give some feedback to the developers, or talk to someone in tech-support, not a sales rep type person, to give them some thoughts on this. There is no way to do that on the website.
Also, currently, this is September 2024, there is a huge issue with the app when it comes to entering a flex meal. It is totally messed up right now and it has been for a long time. Bottom line on this, I don’t trust the app to do what it says it’s supposed to do. The app has a lot of potential to be a great app. Please find a way, other than writing a review, to offer feedback.
Also, currently, this is September 2024, there is a huge issue with the app when it comes to entering a flex meal. It is totally messed up right now and it has been for a long time. Bottom line on this, I don’t trust the app to do what it says it’s supposed to do. The app has a lot of potential to be a great app. Please find a way, other than writing a review, to offer feedback.
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Lacks A LOT
I keep reading reviews on this app, and it appears very few improvements have been made to make it better. I get extremely frustrated when trying to find food that is NOT nutrisystem. I’m really disappointed in how tedious it is to log food and to navigate within the app. I’ve had “free apps” that were more user friendly, easier to find the food categories and had so much more capability. -When you scan a food, it should automatically tell the food category for you; ie. blueberries should automatically come up as a Smart Carb, but no, you have to categorize it yourself. -It should also give you the total of calories for each meal rather than mentally adding/subtracting from daily amount. -When going to the “News Feed”, it just cycles through the same articles and I really struggle to find the article or tip that was initially suggested. -Basically the price you pay for this program is for the food NOT the quality of the app. Don’t get me wrong, logging has been important and beneficial, but it should have easier and quicker access to information.
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Works for me !
I have been using Numi for 13 weeks now and have lost 41 pounds !
It was a little confusing at first using Nutri System foods and figuring out what foods to add in the Numi Ap. Maybe a little more direction when starting would have helped. I didn’t get the pamphlet with my first order and chatted with a rep on how it works. She was very helpful and sent one out to me and told me how to find the guides in the apps.
It is also very helpful to change my food list on the next order so I didn’t get some food that didn’t work for me and to get more of my favorites items. So I really look forward to my next meals and add in vegetables when preparing them.
I am eating a lot more now with the AM and PM snacks and having salads with my dinners. Adding power fuels to lunches and dinners is also a plus !
I having been consecutively losing 2-3 pounds every week and plan to stick with it until I reach my goal weight (losing 75 pounds) in time for my sons wedding in 2 months !
It was a little confusing at first using Nutri System foods and figuring out what foods to add in the Numi Ap. Maybe a little more direction when starting would have helped. I didn’t get the pamphlet with my first order and chatted with a rep on how it works. She was very helpful and sent one out to me and told me how to find the guides in the apps.
It is also very helpful to change my food list on the next order so I didn’t get some food that didn’t work for me and to get more of my favorites items. So I really look forward to my next meals and add in vegetables when preparing them.
I am eating a lot more now with the AM and PM snacks and having salads with my dinners. Adding power fuels to lunches and dinners is also a plus !
I having been consecutively losing 2-3 pounds every week and plan to stick with it until I reach my goal weight (losing 75 pounds) in time for my sons wedding in 2 months !
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Good, but…
The app is very good at tracking NutriSystem meals and basic foods. My biggest issue with the app is the tracking of recipies or meals that are not NutriSystem. If I make a balsamic chicken it would be great if I could just enter in all the ingredients as a recipe and then add the recipe. Then the app would classify the ingredients individually. I have seen this on other apps that I’ve used.
My next complaint is that the iPad app only shows in Portrait mode. Right now I am trying to type this review in the app on my iPad, but if I want to use my external keyboard, my iPad is Landscape, so I am typing while trying to read sideways because the app does not flip to landscope. This makes searching for and tracking foods on the iPad app very frustrating since I can’t use my keyboard.
also, whenever I pull up an article from leaf, it seems like it never fully loads. I always have a little logo in the center of my screen saying that it’s still loading. Even after five minutes or more it still seems to be there. i’ve tried on both my phone and my iPad at home and at work and it doesn’t seem to matter.
Finally, it is also very frustrating that the app doesn’t seem to “remember” past classifications of foods. If I enter a food “Meijer grilled chicken” as a PF one time, it remembers the food but not the classification.
My next complaint is that the iPad app only shows in Portrait mode. Right now I am trying to type this review in the app on my iPad, but if I want to use my external keyboard, my iPad is Landscape, so I am typing while trying to read sideways because the app does not flip to landscope. This makes searching for and tracking foods on the iPad app very frustrating since I can’t use my keyboard.
also, whenever I pull up an article from leaf, it seems like it never fully loads. I always have a little logo in the center of my screen saying that it’s still loading. Even after five minutes or more it still seems to be there. i’ve tried on both my phone and my iPad at home and at work and it doesn’t seem to matter.
Finally, it is also very frustrating that the app doesn’t seem to “remember” past classifications of foods. If I enter a food “Meijer grilled chicken” as a PF one time, it remembers the food but not the classification.
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Lacks A LOT
I keep reading reviews on this app, and it appears very few improvements have been made to make it better. I get extremely frustrated when trying to find food that is NOT nutrisystem. I’m really disappointed in how tedious it is to log food and to navigate within the app. I’ve had “free apps” that were more user friendly, easier to find the food categories and had so much more capability. -When you scan a food, it should automatically tell the food category for you; ie. blueberries should automatically come up as a Smart Carb, but no, you have to categorize it yourself. -It should also give you the total of calories for each meal rather than mentally adding/subtracting from daily amount. -When going to the “News Feed”, it just cycles through the same articles and I really struggle to find the article or tip that was initially suggested. -Basically the price you pay for this program is for the food NOT the quality of the app. Don’t get me wrong, logging has been important and beneficial, but it should have easier and quicker access to information.
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Disappointed
Not user friendly enough for me. I purchased 55 plus and the food arrived in two shipments a week and a half apart. I received the lists of foods provided but no daily menus leaving me confused and frustrated.
I called and was on hold for way too long! Then was emailed a link for NuMi which was somewhat helpful. When you have to log in your own vegetables it’s totally confusing…do this do that pick a category then after that I’m lost!
I was on Jenny Craig years ago and was given a daily menu to follow with the provided food and was VERY successful. At 70 yrs old I want a program with no guess work.
I received food products damaged, opened not sealed properly and cracked frozen food trays and no mention of replacement even when telling customer service on the phone their comment was oh sorry about that. For $450 monthly and that was their 50 percent off I cancelled before my second shipment and promptly got confirmation with a substantial offer of $199.
If this program becomes more user friendly for me and more affordable I’d order again.
I called and was on hold for way too long! Then was emailed a link for NuMi which was somewhat helpful. When you have to log in your own vegetables it’s totally confusing…do this do that pick a category then after that I’m lost!
I was on Jenny Craig years ago and was given a daily menu to follow with the provided food and was VERY successful. At 70 yrs old I want a program with no guess work.
I received food products damaged, opened not sealed properly and cracked frozen food trays and no mention of replacement even when telling customer service on the phone their comment was oh sorry about that. For $450 monthly and that was their 50 percent off I cancelled before my second shipment and promptly got confirmation with a substantial offer of $199.
If this program becomes more user friendly for me and more affordable I’d order again.
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It could be easier
I like that all the Nutrisystem meals are loaded in and I can easily select them, but if I’m eating something that is not a Nutrisystem meal, it’s much more complicated. I use another app as well as this one because it is so much easier to log anything that I eat goes into the frequently used list that I can easily draw from. When I put something in NuMi, it brings up restaurant foods I don’t eat restaurant food very often mostly I eat home cooked meals. It’s much more difficult to find those things on the NuMi app. The other app that I use has Nutrisystem meals for me to select. but where it keeps my recently used food on file it only takes me about 10 seconds to select the items for a meal. However, on Nutrisystem, I feel it takes me five minutes to get all the things in there because they don’t keep my frequently used items.
However I like that it gives tips and recipes in the leaf portion. I also like that I can log one of the recipes straight from the app that makes it much easier.
However I like that it gives tips and recipes in the leaf portion. I also like that I can log one of the recipes straight from the app that makes it much easier.
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It WORKS!
Not only does it work ( I’ve lost weight)!!… it was EASY! I was convinced that nothing would get the weight off me at “elderly” age; my pounds and I have been together for a very long time!! BUT… I’ve consistently dropped those pounds and NEVER felt deprived. Tracking in journal is an important piece to retrain myself in portion control as well as awareness of what I’m putting into my body! I’ve been doing “flex” from the beginning and increasingly doing my own meals; about 50% so I’m ready to “maintain”! Everything about this has been easy/sustainable! I’ve recommended several friends and family to use Nutrisystem to gain control of out of control/unhealthy eating habits: most have elected to start using the system. Reasonably priced; tasty foods I like; simple instructions; friendly and helpful “chats” or even “real person to person” conversations! Yep! At all levels, this works for me!!! Thank you!!
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Response from developer
Thank you for your review! We are pleased that you enjoyed the program and our app. Keep up the wonderful work! -The NuMi Team
Reading
Theres so much to read
Having a hard time keeping up
Having a hard time keeping up
Confusing
Again as with many apps, too many links, not user friendly, a lot of guessing… Difficult to understand…
Happiness
I am so happy to me able to get back to life. I was in a bad scooter accident in a hole, in the bike lane, a year and a half ago, and was told that I might pass away after the half year of the hospital. God gave me a chance that year. They left me on the bed area in the hospital and thatCreated this weight and images in my back. After finally leaving the hospital I finally could walk slow and get some of the food back but it got out of hand for me. That’s why I’m so excited finally to be back with Nutrisystem. I only started again this week but I’m already down almost 7 1/2 pounds. It helps me see that life is going back to safety and happy that this food is helping out with that. I’m 6’3 tall, but got down to 305 pounds but like I said I’m 7 1/2 pounds down. Thank you so much for your company and thank you so much for doing so much to help me get back to life. Love you all. 😉🙏🏻❤️
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Response from developer
We are so happy to hear you are enjoying the plan! Thank you for sharing your story with us. -The NuMi Team
Journaling
I’m a pretty tech- savvy person. I have the latest hottest iPhone. I have a computer… I’ve been on board with all of this for a long time. I do not like operating my weight loss system through this app. I do not believe it to be user-friendly, tried to Journal on my first week, ridiculous, not buying it . I do my own journaling in a way that I can reflect back-and-forth from day today quickly and not have to depend on The forward arrow , the back arrow & next !!! I know your company wants to be up with the times but sometimes you have to remember that if it’s not broken don’t fix it. It was much nicer when you gave us the booklets and let us journal inside a booklet . Because I’ve been on and off the program for so many years, it’s nice to reflect back on when I did in the years that I was so successful without having to dig out my cell phone or go to my computer.
I am doing fine on my program. I do this to the letter of the law. My philosophy on all of this weight loss is no matter which company you choose and I would say Nutrisystem for me , works the best but you didn’t gain the weight overnight you can’t expect any company to get the weight off of you overnight. It’s not healthy and it doesn’t work that way. That’s why I always come back to Nutrisystem when I have a pound or two or 20 to lose. I have used this company since the late 90’s I would say it has its merits.!!
I am doing fine on my program. I do this to the letter of the law. My philosophy on all of this weight loss is no matter which company you choose and I would say Nutrisystem for me , works the best but you didn’t gain the weight overnight you can’t expect any company to get the weight off of you overnight. It’s not healthy and it doesn’t work that way. That’s why I always come back to Nutrisystem when I have a pound or two or 20 to lose. I have used this company since the late 90’s I would say it has its merits.!!
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Response from developer
Hello. Thank you for taking the time to post a review. We do like to know what people are thinking about the app and are happy to pass your feedback along as it does help us improve. -The NuMi Team
Issue with latest update
Great app. Have lost over 30 pounds with Nutrisystem and the NuMi App tracking system. Problem with new update: News Feed notifications will not delete once you have read them.
Inconsistency
I find the categories of food to be eaten are not consistent with my plan. For example, it works better for me to have my one carbohydrate a day at breakfast, but no carb is listed at breakfast. Therefore I enter nearly everything except the Nutrisystem item as other, leaving many blank categories. So the app itself is confusing and becomes irrelevant.
The names of foods are not consistent with the names in the app. For example, Homestyle Meatloaf Sandwich is under Meatloaf, but Grilled Chicken Sandwich is under Grilled. And, the software cannot locate most items unless the name is exact.
The total calories does not include all foods so the calories count is not accurate. I can easily go over my goal on no-count foods.
I am impressed with the taste of most foods. I don’t care for the cream sauces. My husband doesn’t care for macaroni and cheese. For those items only we swap and we are both happy.
And, at 75 we are both losing weight. My husband is a very brittle type 1 diabetic. The plan is working fine for him. He just knew it wouldn’t work at night, but felt he had to try. Well, it does work. It works quite well.
The names of foods are not consistent with the names in the app. For example, Homestyle Meatloaf Sandwich is under Meatloaf, but Grilled Chicken Sandwich is under Grilled. And, the software cannot locate most items unless the name is exact.
The total calories does not include all foods so the calories count is not accurate. I can easily go over my goal on no-count foods.
I am impressed with the taste of most foods. I don’t care for the cream sauces. My husband doesn’t care for macaroni and cheese. For those items only we swap and we are both happy.
And, at 75 we are both losing weight. My husband is a very brittle type 1 diabetic. The plan is working fine for him. He just knew it wouldn’t work at night, but felt he had to try. Well, it does work. It works quite well.
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Response from developer
Thank you for your feedback! The program is flexible and you can move the order that you eat the food around throughout the day to fit your appetite and/or schedule. -The NuMi Team
Cannot express the disappointment I experienced today with nutrisystem!
With Nutrisystem , my order was scheduled for delivery yesterday. No call or email, telling me they weren’t going to make it. I sat by my window the whole day. Today my order is delivered ar 8:10 pm. No knock on the door ,no bell ringing .
The entire “Frozen”portion of my order was melted.
I had guests leave my home between 7;30and 7:45 pm ,so I know it was not there for any length of time,. I got a message that my order was delivered , went right to the door , thinking it must have gone to someone else as I was just at the door . But it was there . I called your office immediately and found it was closed. How can a problem be rectified if you deliver after the office closes. What is my next step , my entire frozen order is
Ruined, and your office to replace this today ! You took my money on June 02, and this delivery was way off the intended delivery time .
The entire “Frozen”portion of my order was melted.
I had guests leave my home between 7;30and 7:45 pm ,so I know it was not there for any length of time,. I got a message that my order was delivered , went right to the door , thinking it must have gone to someone else as I was just at the door . But it was there . I called your office immediately and found it was closed. How can a problem be rectified if you deliver after the office closes. What is my next step , my entire frozen order is
Ruined, and your office to replace this today ! You took my money on June 02, and this delivery was way off the intended delivery time .
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Response from developer
We are sorry to hear that your frozen food arrived thawed. We recommend contacting a member of our Customer Service Team for further assistance. They can be reached at 1-800-585-5483, option 1. -The NuMi Team
Lost 40 pounds in 3 months!
Love the variety and quality of the food. As a business executive, the convenience is amazing for me...pick a meal and I’m sitting down to eat in 5 minutes. Never feeling deprived! Just wish I had access to the frozen meals that aren’t available in Canada.
Crashing
For the last week or two the app has crashed every time I try to open it. No update has been available. I liked it before but now it’s useless
Needs work
For a nutrition company that’s been around so long, I would have expected more from the app. It has good bones, but needs some serious work. (1) it does not connect to Apple Watch (or any other device except Fitbit). Do if you don’t carry your phone everywhere you go, all day long, your steps don’t get logged. Under activity, you can log a walk, but not as steps—instead you have to fill in detailed data like miles, speed, etc. It would be nice if they would at least let us just manually log steps, but nope. (2) logging NS food is quick and easy HOWEVER, anything else that you eat is not easy to find in the database, and when you do, most of it doesn’t count as what it should. Example—try logging a simple side salad. Should count as a veggie, but after scrolling through the not quite accurate options, they all just count as “other”, and it won’t let you change that manually if you change the serving size you had. Makes zero sense. (3) resources, like your guide, are not easy to access. If you’re looking for options for smart carbs, for example, you have to hunt to find a list, and then it’s short and minimally helpful. (4) the “challenge” portion doesn’t function right. I completed the first challenge, complete with badge, and yet the list of challenges says that one was not completed. Frustrating. Overall, I’m liking the convenience of NS, but won’t stick with it long term, when other programs have such better quality apps.
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Just ok
It’s not a bad app, just not great. I still get frustrated because there’s a few things that need to be better. It’s hard to find NS foods to log. When I do a search, many of them can’t be found. Also, I’ve added all my regular food items to Favorites, yet when I click on Favorites, only some of them will appear. Usually I have to close app and reopen before I can see them all. Also having a way to edit your custom food would be nice if you’ve put in the wrong info, but I don’t see that option. I usually have to delete the item and start all over. Also why aren’t the Recent items automatically alphabetized? It’d be so much easier and quicker to find items. It would also be nice if the NS items were categorized differently. If you can’t remember the exact name of an item, then it can be difficult to find. You could have all the cookies listed under “cookies” in alphabetical order, ie: Cookies, Lemon Cooler - Cookies, Oatmeal, Cookies, Peanut Butter, etc. Then they’d be so much easier to find! 🙁
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Response from developer
Thank you for all the suggestions. We are always looking for ways to make the app easier and more intuitive, so we will be looking into how we can incorporate some of your ideas. For the issue where not all items in your favorites are appearing, double-check the filter at the bottom to make sure that you are in the right meal occasion for the food you're looking for. If you'd like to see all your favorites at once, then you can change it to "Not Set". To edit the details of a custom food, go to your favorites and tap your custom food. Then, in the top right, tap the pen icon to change any details. When finished, you can tap "Update" to save it! Hope this helps you. Have a great day! - The NuMi Team
Clunky
I have used LoseIt for years, and it is far better than this NuMi. Difficult to note and find favorite foods, and they are not saved in your favorites in your Nutrisystem account. Shopping doesn’t link to your account. It’s a separate cart! I know this is a business, but come on - this seems just greedy. WAY too many notifications - I finally turned them off. Pop up ads in Leaf are incredibly numerous and annoying. The notifications area is just too much - news, Leaf, Tips, etc. Should be able to toggle from day to day with a forward/back button instead of clicking in to a calendar and choosing a day. The typeface and buttons are so tiny. When you add a vegetable, it shows up at the bottom of the list, with blanks above - why? If you want to change the category of food, the serving size has to go back to “1,” and then you have to change the category and change the amount again. Annoying. Agree with another poster that the measurements should be in progress. I entered them once and it took me forever to find them again. Just got my weekly progress email - useless. I started on a Monday. It basically says I “missed” a day. Start when your users start, not on a set day. Overall, this app is JV and should be much better integrated to your Nutrisystem account.
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