NuPhone User Reviews

Customer Experience

Positive experience65.2% of reviews
Neutral6.5% of reviews
Negative experience28.3% of reviews

~ Based on 46 written reviews from the US App Store.

What users say

Is NuPhone Safe?

NuPhone - AI Receptionist appears mostly safe based on user ratings. AppsHunter Safety Score for NuPhone is 80/100.

This assessment is based on 88 user ratings, with an App Store average of 4.1/5.

Safety Analysis

73.9% of ratings point to a safe experience
6.8% of ratings suggest some concerns
19.3% of ratings point to a risky experience

~ Based on 88 App Store ratings for NuPhone.

Is NuPhone Legit?

NuPhone - AI Receptionist appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NuPhone is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stuck on first page

Stuck on first page after get started. Say connection. Restarted the app nothing happened same error

Hard to use

So hard to use

Lacks core stability

I shouldn’t have to close out the app and reopen it just to check my calls. It won’t save contacts who can bypass the AI receptionist. I’ll select four contacts and it’ll pick one and save it. It’s almost as if the data array is overwriting itself or only recognizing the last contact selected. Why I have to consistently force close the app and reopen just to see the call details is no longer frustrating, but disappointing.

I’m on a grandfather plan and bought an annual subscription, but I’ll be deleting this app soon due to the lack of stability, lack of response in submitting help cases, and overall lack of focus on the customers.

I wrote this review less to earn the potential users but more so to get the developers to put eyes on a poor product that you’re charging your customers. Shame on you.
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Stay Away

I did a trial to see if the app would be applicable for my business needs. I cancelled the subscription within 24 hours and was billed through August 7 in the amount of $29.99

He calls everyone Andrew

How do I change the Receptionists habit of starting of each call with “Good day (then calls everyone Andrew)

Nit

Not what i expected

Cost too much.. they tripled their price

I had them from the start, I worked with them and was patient when it came to fixing bugs and working on the many initial start up issues. It was a frustrating process but with the new product capabilities it seemed worth it. When the price was under $10. Now that they raised the price to $30 it is just unrealistic to keep using. I am sure the creators need to try an dupe us out of the extra money because phones will naturally just integrate this type of convenience into their factory systems in the near future.
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Jason

Great app just needs a way to remove call log othering than that best ai app out there yet

Great app

Really nice to not have to answer the call to find out what they need

Jason

Great app just needs a way to remove call log other than archiving like a perment way been calling myself learning the app and now I want to clear my calls

Response from developer

Thank you for the thoughtful feedback, Jason. We understand the need for a permanent way to delete call logs, and we plan to add this feature in a future update. It may take a few releases, but it’s definitely on our roadmap. We appreciate your support and patience as we continue to improve the app.

Poor quality

Do not provide text and assistance for 250 dollars, you should provide text.

Genuinely Useful Receptionist

Easy way to take care of a usually tedious task. Simple as that—much recommended!

Does not uninstall easily

Cannot remove from voicemail

2 different pricing

The website has completely different pricing than in the app. The site says 0.00 for starter, 9.99 per month for pro, and 19.95 per month for business. Soon as you go through the app on-boarding you get hit with only 2 options for a yearly plan and another for a 39.99 per month plan. Which set of prices is it? Uninstalled right away for that very reason alone.
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Didn’t work

The app would be great but the call forwarded does not work gives error message when try to set it up

Can’t get pass sign

Tried to sign up and can’t get passed the sign up.

Loved it!!

Super easy to setup, and saved me a bunch of time! Love the app, will definitely keep using it.

Confused

I installed this app in hope of not getting as much spam and robocalls.The assistance couldn’t find what I was looking for

Amazing Service

I absolutely love the AI Receptionist, she has made my life so much easier now. Keep up the good work guys!!

Glitching and no support

Been trying to reach support for a long time, AI agent can’t hear my customers, or when they call it had an error, works good when it does.