Good luck canceling
I did a trial and then one week. I realized I couldn’t get a single call without going through this app and I immediately regretted deleting it. I wanted to be able to choose which phone calls are recorded or not. Even after disabling, deleting account and completely removing the app from my phone, phone calls were STILL going through this app even though I didn’t have access to it. Zero way to switch it over. I’m on the phone with Verizon support while I’m supposed to be working and receiving phone calls. Do not recommend doing this. This has caused me a lot of stress and issues. Gave them 2 stars for productive support being super responsive but only 2 for being zero help and not being able to do anything
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Awful Reliability
Calls drop constantly. Often times callers can’t hear me but I can hear them. Regularly the app will hang up a call before I can answer.
The hooks needed to set this app up are ultra confusing to get undone and if you use a trial, BE AWARE, at the end if you don’t cancel you will no longer receive phone calls. They go into the Productive cloud and you can’t access your voicemails or call logs until you pay for the app. You can’t just cancel and stop using it at the end of the trial - YOUR PHONE IS HIJACKED and you have to pay to un-hijack it.
Great concept but sucky execution.
Support is non-existent; go ahead and click on App Support and you’ll see what I’m saying. 👆
The hooks needed to set this app up are ultra confusing to get undone and if you use a trial, BE AWARE, at the end if you don’t cancel you will no longer receive phone calls. They go into the Productive cloud and you can’t access your voicemails or call logs until you pay for the app. You can’t just cancel and stop using it at the end of the trial - YOUR PHONE IS HIJACKED and you have to pay to un-hijack it.
Great concept but sucky execution.
Support is non-existent; go ahead and click on App Support and you’ll see what I’m saying. 👆
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See the purpose / but glitched
Love the concept and I can see how it could be so useful … but after a week … I had too many issues … delete … then it took me a day to work out why I was not getting phone calls (after log out and delete) my calls where still being call forwarded… P i T A
The chosen one, don’t mess it up
This app is the GOAT call assistant! Though recently there’s been too many detrimental issues:
Call delay: anything I say, the other line hears 3-5 seconds later and they feel like I’m talking over them while I feel I’m responding in real time.
Call dropping: If the call (only for incoming calls specifically) even lasts but 1 second before dropping, it will last 15-20 seconds before dropping.
These problems were not issues in the version of this app when I first got it (early 2024). I would say revert back to that version if possible.
Please don’t make us go to Otter Ai
Call delay: anything I say, the other line hears 3-5 seconds later and they feel like I’m talking over them while I feel I’m responding in real time.
Call dropping: If the call (only for incoming calls specifically) even lasts but 1 second before dropping, it will last 15-20 seconds before dropping.
These problems were not issues in the version of this app when I first got it (early 2024). I would say revert back to that version if possible.
Please don’t make us go to Otter Ai
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So much potential
I’ve been using the app to record and organize sales calls from my personal number, and it’s the best tool I’ve found for that. I’m excited to see where it goes as it improves.
That said, there are a few issues that need attention:
• Some calls don’t go through, and I end up with missed calls that slip through the cracks.
• The app doesn’t always bypass certain contacts I want it to.
A few features that would make a big difference:
• A power dialer to run through multiple contacts quickly.
• Better audio quality on calls.
Looking forward to seeing these improvements—this app has serious potential.
That said, there are a few issues that need attention:
• Some calls don’t go through, and I end up with missed calls that slip through the cracks.
• The app doesn’t always bypass certain contacts I want it to.
A few features that would make a big difference:
• A power dialer to run through multiple contacts quickly.
• Better audio quality on calls.
Looking forward to seeing these improvements—this app has serious potential.
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