Productive.ai User Reviews

Customer Experience

Positive experience71.4% of reviews
Neutral0.0% of reviews
Negative experience28.6% of reviews

~ Based on 28 written reviews from the US App Store.

Is Productive.ai Safe?

Productive.ai - Call Recording appears mostly safe based on user ratings. AppsHunter Safety Score for Productive.ai is 79/100.

This assessment is based on 47 user ratings, with an App Store average of 4.1/5.

Safety Analysis

85.7% of ratings point to a safe experience
0.0% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 42 App Store ratings for Productive.ai.

Is Productive.ai Legit?

Productive.ai - Call Recording appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Productive.ai is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best call recorder and notetaker

So I have read a couple of the reviews on here and I see people complaining about canceling the service or not being able to get phone calls if you talk to Support they will tell you some of the phone carriers are not supported and the ones that aren’t like Verizon has an issue. You have to just insert the phone number into the call forwarding part and dial *62 or something like that I can’t remember what it is but you can Google it and it’ll tell you how to do it how to activate call forwarding for Verizon but it’s not just that I’ve used this app for many years and it is one of the best apps I’ve ever used it takes thorough notes and records very good.
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Good luck canceling

I did a trial and then one week. I realized I couldn’t get a single call without going through this app and I immediately regretted deleting it. I wanted to be able to choose which phone calls are recorded or not. Even after disabling, deleting account and completely removing the app from my phone, phone calls were STILL going through this app even though I didn’t have access to it. Zero way to switch it over. I’m on the phone with Verizon support while I’m supposed to be working and receiving phone calls. Do not recommend doing this. This has caused me a lot of stress and issues. Gave them 2 stars for productive support being super responsive but only 2 for being zero help and not being able to do anything
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Awful Reliability

Calls drop constantly. Often times callers can’t hear me but I can hear them. Regularly the app will hang up a call before I can answer.
The hooks needed to set this app up are ultra confusing to get undone and if you use a trial, BE AWARE, at the end if you don’t cancel you will no longer receive phone calls. They go into the Productive cloud and you can’t access your voicemails or call logs until you pay for the app. You can’t just cancel and stop using it at the end of the trial - YOUR PHONE IS HIJACKED and you have to pay to un-hijack it.
Great concept but sucky execution.
Support is non-existent; go ahead and click on App Support and you’ll see what I’m saying. 👆
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See the purpose / but glitched

Love the concept and I can see how it could be so useful … but after a week … I had too many issues … delete … then it took me a day to work out why I was not getting phone calls (after log out and delete) my calls where still being call forwarded… P i T A

The chosen one, don’t mess it up

This app is the GOAT call assistant! Though recently there’s been too many detrimental issues:

Call delay: anything I say, the other line hears 3-5 seconds later and they feel like I’m talking over them while I feel I’m responding in real time.

Call dropping: If the call (only for incoming calls specifically) even lasts but 1 second before dropping, it will last 15-20 seconds before dropping.

These problems were not issues in the version of this app when I first got it (early 2024). I would say revert back to that version if possible.

Please don’t make us go to Otter Ai
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So much potential

I’ve been using the app to record and organize sales calls from my personal number, and it’s the best tool I’ve found for that. I’m excited to see where it goes as it improves.

That said, there are a few issues that need attention:
• Some calls don’t go through, and I end up with missed calls that slip through the cracks.
• The app doesn’t always bypass certain contacts I want it to.

A few features that would make a big difference:
• A power dialer to run through multiple contacts quickly.
• Better audio quality on calls.

Looking forward to seeing these improvements—this app has serious potential.
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The only of it’s kind

This is the best app for productivity especially if you own your own business, I’m a realtor and an Insurance Agent. This keeps the details from my calls with clients in audio and script. It also automatically sets the appointment with a brief note on what the appointments about then sends it to my google or Apple calendar. It makes the entire process easier. shockingly, I’m so glad I was able to have the opportunity to get this app while it’s free. I’m sure they are going to start charging in the future. I’m guessing because they want to make sure all the kinks are worked out first. Which I only had one issue with it not recording calls from unknown callers once. But the customer service chat helped fix it in no time. I just pray they allow the one who already got it to still be able to keep it free. I really don’t need another business expense. Although for this app, it would definitely be worth it. I promise you there is absolutely no app like it. For now anyways.
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Don’t install

The app will not uninstall completely and I can no longer receive phone calls

Best ai service available

This is by far the best AI application available in the App Store. I have tried them all and they pretty much don’t even compare. The closest one would be M1 Pro ai but Productive still blows them out of the water. Give it a try. I highly recommend this to all my business family and even my personal friends and family. It will be worth it.
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Amazing App

This is by far best app for the price. Easy, and tailored for most customer service business. The developers are always there to help.

Won’t stop redirecting my calls after uninstall

I uninstalled this app months ago but it still redirects some of my calls forcing me to miss some important calls. I followed the instructions exactly as directed multiple times yet it still hijacks some of my calls. Extremely frustrating. Shouldn’t be this difficult to uninstall

Makes life easier

I don’t have to take notes like I used to and schedule and follow up tasks. It syncs with my CRM to automatically log calls and update tasks/calendar.

Controls your device and access everything on your phone.

Be careful about this app.
My passwords and all sensitive information was compromised after installing this app.
My bank’s tech support ran a remote test on my phone which took couple of hours.

Is this legal?

Is it legal for the app to record calls or listen in on them without notifying the other person or getting their permission?

MUST HAVE Productive.AI: Comprehensive and Innovative Productivity Tool

I've tried many productivity apps, but Productive.AI stands out with its many practical and innovative features. While some features might be unfamiliar, the app's outstanding customer service team is always ready to assist. Setting up the app for multiple tasks can be a bit complex, but it's well worth it for the functionality it offers. Productive.AI seamlessly integrates with major CRMs across different industries, adding to its versatility. I highly recommend trying this app to experience its comprehensive features firsthand. It has become an essential tool in my daily workflow, and I'm sure it will impress you, too!
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The most impactful app I’ve ever downloaded!

I have ADHD and this application has been the most impactful application I have ever downloaded. It doesn’t matter what I’m doing, I just pick up the phone and know that the app will be listening and to help me with tasks events, and also give me summary of the call. My biggest fear is forgetting things, and unfortunately is a big trait of ADHD, but now am on top of everything. It has helped me remember to follow up with people, which has help me keep clients and make more money. I used to lose a deal here or there because I would forget to follow up, but with this it helps me stay organized. I LOVE ITTTTT!!!
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This product was made for me, specifically!

My team’s biggest complaint about me is that I never put notes in my CRM. My biggest excuse is “oops I always forget.” Or “I thought I did.” My calls that I log on my cell phone are RARELY logged in Salesforce. So it looks like I’m not talking to people when really, I am.

This app fixed everything! with its technology to automatically log calls into Salesforce, and the added bonus of creating tasks intuitively based on the conversation that was had, it set me up for success 10 times more than I was before. I’m so excited!

This is the best thing that’s ever happened to me! Thank you, Productive ai!!!!
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Really awesome features

I’ve had this app awhile, it’s been invaluable. A few things to note:
Onboarding: 5/5 was easy, has a video for reach step and walks you through every setting.
Ease of use: 5/5 once set up, calls come in and if you already have them in your contacts, calls aren’t recorded. (That’s a setting) but for new calls, it logs the notes, and creates calendar events for next steps!

Wow moment: I received a phone call from a new #, the AI assistant took all the notes, and created perfectly placed calendar events related to the call. Saved me a ton of time, and it was easy to reference.

This is the kind of AI I’ve been waiting for!
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Multifamily Flooring

Huge thank you for developing this! Huge help when managing large amounts of incoming calls.

Automates tasks and calendar events and takes recordings and transcripts

This app is exactly what I've been looking for. It automatically summarizes each phone call or recorded meeting and assigns tasks that it automatically detected to each participant. It also creates calendar entries for events that were discussed. The user interface is easy to use and understand and I really enjoy that the caller ID is displayed correctly. Highly recommended.
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