Nurse Backpack License Manager User Reviews

Top reviews

If I could give negative stars I would

All my info is in this app and I can’t log in! Tried customer service and that doesn’t work either. 🤬🤬🤬

Lost my account

Every time I try to log in (maybe twice a year), I either can’t log in with the PW and have to change it and/or now they have lost my account. My email doesn’t exist in their database. What a waste of time and energy

They lost my account

I took the time to put all my certifications in this account with all of the relevant information and they promptly lost my whole account. Now when I try to log in all I get is an error message saying that there is no account associated with this login. Worthless as a record keeper since it kept literally none of my records. Also seemed to be set up as a way for recruiters to get my information, since I started getting contacted by all kinds of recruiters after signing up for this app. Super annoying.
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Response from developer

Hi there! Please be sure you are whitelisting our emails from hello@nursebackpack.com. Recently we announced a new mobile app build and the requirement to migrate your user information using a specific process. If this is your first time logging in to the new app, please use the "sign up" feature and use the email you used with your previous account. That will migrate your details, and you'll be able to login as usual from there. I hope that helps! Please let us know if you have any questions or if there are additional concerns.

Best App for Busy Nurses

This is the perfect app to organize your credentials and paperwork. This app is easy and straightforward. This is the only app I will ever need to use now.

Has come a long way, really powerful!

Team behind this has really moved forward to the finish line with a great product. Great service and responsiveness to tech support requests. Nice clean interface and free!

Simple and straightforward

I don’t need more than document storage and reminders / alerts. Being able to send it all in a quick way is a great bonus. Looking forward to the next update.

Response from developer

Thank you for the feedback! We're always looking for beta testers and feedback for new features too, if interested send us a note at hello@nursebackpack.com.

Keeps crashing

Crashing

Response from developer

I'm sorry to hear that there were app issues at this time - are you able to send me more information at hello@nursebackpack.com if you'd still like to pursue a resolution?

Amazing App

Finally an app that makes being a nurse a little bit easier! I love being able to store and manage all of my documents in one place! To the creators of this app.. THANK YOU!!

Response from developer

Thank you for the feedback! We're always looking for beta testers and feedback for new features too, if interested send us a note at hello@nursebackpack.com.

A Lifesaver

I’m so thankful I found this app! Love that it’s catered towards nurses- other document management apps are too basic for our specialized needs. Five stars!

Response from developer

Thank you for the feedback! We're always looking for beta testers and feedback for new features too, if interested send us a note at hello@nursebackpack.com.

Love!!

Love this app. I can’t believe no one thought of this before. It’s been the perfect solution to keeping up with all my documents.

Response from developer

Thank you for the feedback! We're always looking for beta testers and feedback for new features too, if interested send us a note at hello@nursebackpack.com.

GAME CHANGER

LOVE THIS APP!!! I’m terrible at keeping up with all my licenses and credentials. This app makes it so easy. Definitely worth having.

Response from developer

Thank you for the feedback! We're always looking for beta testers and feedback for new features too, if interested send us a note at hello@nursebackpack.com.

Easy to use and convenient!

No problems registering or inputting my documents, I like that I can easily manage my credentials since my HR rep doesn’t always give me a lot of notice when I need to renew something

Response from developer

Thank you for the feedback! We're always looking for beta testers and feedback for new features too, if interested send us a note at hello@nursebackpack.com.

Too ironfisted

This looked interesting, an app that holds your info, sets reminders, is a resource for jobs. Yea, but they the people who set up the program are so strict about the parameters of the program, it makes it too difficult to open an account. Your program should accommodate the user not the other way around. That’s why Google is so big. I tried and finally gave up. I’ll find this program another place.
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Response from developer

H20jamie - So sorry our security seems over the top. Did you receive the email reply I sent to you a few days ago with password requirements? Sounds like I wasn't clear. If you would like to reach out to me at again at help@nursebackpack.com, I will do my best to work with you to figure out the password and account set-up so it works for you !!! - Susan Culkin, Nurse Backpack Product Director

Can’t upload documents

I keep getting all my info put in, then it says please complete the highlighted field, when I click save - yet the form is complete... what a waste of my time! This app seems like a great idea - if it actually worked!!

Response from developer

I am so sorry to hear you had a problem. That sounds SO frustrating!!!! If you want to reach out to me at help@nursebackpack.com I will do my best to figure out what happened and get that fixed for you!!! - Susan Culkin, Nurse Backpack Product Director