Re-Login Issue
App is very inconvenient and will ask for login name and password often, after regular updates. Pleas update to facial recognition so we do not need to keep resetting password.
Can Never Log In.
Always say internet connection unstable. This app has become pretty useless.
App Login
Can you make the App not having to require re-keying in of Email and Password after an App update? It would be good to allow facial recognition login that is tied to the phone security. Thanks.
Worst experience for a premium uni
Can improve please?
Cannot book facilities!
Please look into the facilities page!
So dumb app
When I want to show the QR code or book the facility, always always pop the error message.
Cannot sign in
Have been using the app for a few months. Today the page hand at signing in.
Can’t even login!
Either ‘system is busy’ or can’t even recognise a password has already been entered…terrible app! Members pay monthly subscription fees, and deserve much better than this!
Very bad first impressions.
So much wrong with the UX of this app from the signup process alone. Main ones are:
1) “Cancel” button on the “Forgot Password” or “Sign Up” screen is dark blue text on a dark blue background. Almost invisible, bad design choice.
2) Entire UI on logon screen suddenly jumps up when the iOS keyboard pops up, meaning that when you switch apps to check something (e.g. your email app, to copy your verification code), then come back, there is a noticeable pause before the entire screen jumps up just as you are about to select a text input field, causing you to miss your target. Very annoying.
3) Does not play nice with with the password autofill feature of iOS. “Sign In” button is greyed-out until keyboard activity is detected in the password field (which is pointless, as the password has already been already filled in by the OS, which the app does not appear to detect).
1) “Cancel” button on the “Forgot Password” or “Sign Up” screen is dark blue text on a dark blue background. Almost invisible, bad design choice.
2) Entire UI on logon screen suddenly jumps up when the iOS keyboard pops up, meaning that when you switch apps to check something (e.g. your email app, to copy your verification code), then come back, there is a noticeable pause before the entire screen jumps up just as you are about to select a text input field, causing you to miss your target. Very annoying.
3) Does not play nice with with the password autofill feature of iOS. “Sign In” button is greyed-out until keyboard activity is detected in the password field (which is pointless, as the password has already been already filled in by the OS, which the app does not appear to detect).
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Terrible and Lousy
This app is badly developed and maintained. I have been trying to access it since last week and all it does was to go to a blank white screen. Today when I access, it finally showed the login page - voila but when I entered my email and login password - it just freeze there. I don’t know why the club paid for the development of this app.
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Doesn’t work at all.
White honk screen after the NUSS logo disappear. I’m not looking forward to this if the interface is so unreliable.
Why Different Log-in?
I am unable to login after loaded the APP with my email address? Why the log-in can’t it be the same as in the PC platform with same user ID and password! Terrible APP!
Can’t sign. Can’t sign up
Bad app. I can’t sign in or signing up. Waste of time.
I can’t create the account
Can’t create the account
Can’t sign up
Hopeless, tried many times to sign up,
Filled in email address, didn’t get verification code to proceed
Filled in email address, didn’t get verification code to proceed
Problem setting up
Tried setting up after downloading the app. Request for Verification code, none arrived?
Cannot access
Cannot sign-up as verification code was never received. Give up.
Does nothing
This app is terrible. The featured pages on the preview do not exist. You cannot do anything with this app. It doesn’t even provide basic information like addresses.
“Contact us” section has no contact details except to fill in enquiry form.
Homepage shows images of the 3 clubhouses but clicking on them does nothing. Does not bring you to another page.
No details on any food and beverage promotion or even a relevant F&B promotions icon or bar option.
Total waste of time downloading the app and creating an ID. Doesn’t link to your account to check bill or anything.
However even if it doesn’t link to account, the description is that it’s a Food & beverage app. But even that it totally fails. If it at least showcases the various restaurants and menus that would be helpful but no. All this information is lacking.
“Contact us” section has no contact details except to fill in enquiry form.
Homepage shows images of the 3 clubhouses but clicking on them does nothing. Does not bring you to another page.
No details on any food and beverage promotion or even a relevant F&B promotions icon or bar option.
Total waste of time downloading the app and creating an ID. Doesn’t link to your account to check bill or anything.
However even if it doesn’t link to account, the description is that it’s a Food & beverage app. But even that it totally fails. If it at least showcases the various restaurants and menus that would be helpful but no. All this information is lacking.
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