NW Plus CU Mobile Banking User Reviews

Customer Experience

Positive experience43.8% of reviews
Neutral6.3% of reviews
Negative experience50.0% of reviews

~ Based on 16 written reviews from the US App Store.

What users say

Is NW Plus CU Mobile Banking Safe?

NW Plus CU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for NW Plus CU Mobile Banking is 93/100.

This assessment is based on 696 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
3.1% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 672 App Store ratings for NW Plus CU Mobile Banking.

Is NW Plus CU Mobile Banking Legit?

NW Plus CU Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NW Plus CU Mobile Banking is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So easy to do online

Great

Great bank

I’m going to be a member for life. This credit union is the best place to put your money and ask for money the rates are comparable. Just happens to be the same building on Hewitt my mom worked at for Bank of Everett in the 70’s.

Awful bank

Please go elsewhere for your financial needs. Every single time they update something it causes countless problems that take months to get solved. Currently it is impossible to send funds through Zelle on this app after the last update.

Aggravating to use

Its settings don’t actually save, so the ‘instant balance’ and facial identification options are essentially useless. Its usually just easier to go to the actual webpage to use the bank because of how shoddy the app is.

Just fine!

Since the major update, my online banking activity with Northwest plus has been going very smoothly. Thank you all very much.

No ATMs

Let’s talk about disclosure never was told anything about what they didn’t have. All I seen was all the peas they had.

Nobody can do without an ATM machine and then able to take and get into her account. She required to see what the balances

This is the worst credit union or a bank. Whatever you wanna call it I’ve ever seen in my life I spent hours in the bank and you still can’t get your card working.
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New system

So far I hate the new system. It is not intuitive or user friendly

Great app!!!

EASY to use and organized

Bum app

The app doesn’t work very well. It signs you out a lot. It doesn’t allow you to view very much of your transaction history, and most importantly you can’t pay your credit card bill from it, you got to still go to your computer to do that. Overall it’s disappointing.

Snap shot only

I have to get on a pc to pay my bills still or make changes to them. Limited hours are even worse with Covid. Limited transactions available and very weary of the new agreement you HAD to click to have mobile access pretty much saying they are free to make any changes they wish with no recourse and we as the customer have to abide by lots of rules and regs.
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Nw plus best credit union

I love my credit union. It’s small and no ATMs but overall they take great great care of their customers. They truly are an amazing small credit union I tell all my friends they’re crazy if they bank at a bank. Our use the bank for my savings only but all my other bank you need it’s always through Northwest plus credit Union they are truly the best they’re employees everything about them. Tarra Dotzauer
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What’s wrong here

Every other month the app locks me out and I have to call the my credit union and find out what’s wrong. It’s getting to the point where I’m about to switch credit unions.

Great!

Excellent app. Very easy to use and convenient.

No real support

I have problems with the Mobil bill payment. Nobody is able to provide support. Otherwise the app works fine.

Egh

Come on NWPCU! Keep up with other banks.
I need a conformation number when I mobile deposit and an email confirmation.
Keep up with the times please

Congrats

Well a banking app that worked all of 4 hours after download . God forbid they make an app that actually works