Longevity
I have been with this bank for more than 25 years. I’ve watched them evolve. Each year it keeps getting better. They’ve always been there for me and I’m very appreciative of that.
The best there is
I joined NWFCU through my Kia dealership who found me financing for my car. I had never heard of this credit union before just I am so happy I am now with them.
Monika Stanley and Brandy Kidd have been the absolute best in support and helping myself and family get started with NWFCU.
This credit union goes beyond where others fail miserably such as Credit Union 1 of Illinois who treats their members like trash.
I can not recommend this NWFCU enough excellent in every single area.
They also participate in co-op meaning I can use deposit ATMs from other credit unions and go inside if I need to and they do not charge a usage fee which is excellent.
Very happy if leave 10 stars if I could.
Only criticism I can find is new card controls would prefer push notifications instead of texts or emails.
Thanks
Monika Stanley and Brandy Kidd have been the absolute best in support and helping myself and family get started with NWFCU.
This credit union goes beyond where others fail miserably such as Credit Union 1 of Illinois who treats their members like trash.
I can not recommend this NWFCU enough excellent in every single area.
They also participate in co-op meaning I can use deposit ATMs from other credit unions and go inside if I need to and they do not charge a usage fee which is excellent.
Very happy if leave 10 stars if I could.
Only criticism I can find is new card controls would prefer push notifications instead of texts or emails.
Thanks
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Fairly Good- a bit slow
Just alright, goes from pages to another which seems weird.
Slow(er)
Slow(er)
Worst UX + content design for a fin app
Really roundabout ways to pay a bill (loads a new tab within the app and doesn't seem like it's built in - sketchy). There's a lot of unnecessary animations (esp with Move Money). It's ludicrous that there's a non-dismissible promo at the top of the page, above bank account information, most of which is completely unrelated to me. It's clear they've never hired a content designer because so much of the in-app text is all caps or generally makes no sense.
Financial apps have come a long way but NWFCU's never got the memo and is squarely stuck in the 90s (and not in a cute vintage way).
Financial apps have come a long way but NWFCU's never got the memo and is squarely stuck in the 90s (and not in a cute vintage way).
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Best Banking Experience
NECU delivers transparent banking solutions to customers with outstanding customer support. My mortgage was a breeze with them.
