NYC Bikes User Reviews

Customer Experience

Positive experience64.3% of reviews
Neutral12.5% of reviews
Negative experience23.2% of reviews

~ Based on 56 written reviews from the US App Store.

Is NYC Bikes Safe?

Not enough ratings yet to assess NYC Bikes.

Is NYC Bikes Legit?

NYC Bikes — A One-Tap Citi Bike App appears to be a legitimate app. AppsHunter Legitimacy Score for NYC Bikes is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Crash

App crashes every 30 to 45 seconds.

Crash city

The basic interface is wonderful but it “crashes” every time I open it even tho it’s reinstalled. Horrible tech.

No support??

App got crash every time, try to contact with support, tap a button, 404 not found...

Bad

Never enough bikes to have a continuous long-distance ride around the city. One kiosk we returned our bikes to had plenty of bikes but the kiosk would not rent

Response from developer

It sounds like you are revising the Bike Service itself, not our third-party, unaffiliated app. Please consider amending your review as these items you mention are part of the Citi Bike service and completely out of our control

Awesome streamlined interface

NYC Bikes really makes finding the few closest docks super easy… especially when using one handed on a bike.

Never accurate location

Not worthy!

Used to be great

With iOS 10, you now have to allow location services on "always" as opposed to "when using."
This drains usage and battery.
Fix this glitch please!

Doesn't Work

I can't get it to work. It is frozen on a bike station at 52 nd East and 3rd .

Doesn't work

Doesn't upload nearest bike stations

Used to be great...

Used to be a fantastic app. Now it will not work unless I allow it to always access my location, even when not in use. There is no reason why this information is required by the app, and I am frankly furious that the creators want to make this a requirement. I will no longer use this app until this function is fixed.
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Location Services are sketchy

It's gives the option of having location services "only while using" but never works that way, you ha e to set it to "always"

Why Always?!...

It used to be a great app. And I was using it since it was waaaaay better than the first versions of the citibike app. But now the app wouldn't open until I don't switch in the settings to Alway (use my location) instead of "When used". Using my location permanently just to ise this app and drain my battery quickly just doesn't make sense to me so if this thing won't be fixed soon I will reconsider using this app...
However, as I said, it used to be a good one.
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Fantastic App!

I love this app. It has become indispensable to me in planning my Citi Bike commutes.

No longer works

After upgrade to iOS 9 this app stopped working. I’m removing two stars for this, but will keep removing one star every month this app is not updated. (Hint!)

Only shows four bike stations in Manhattan, asks to recalibrate compass too often.

Only shows four bike stations in Manhattan, asks to recalibrate compass too often.

Excellent App. One suggestion

This is a great app. Would be helpful if it were ported to the Apple watch

iOS9 problem

Used to work fine using location only While Using the App, now exits with Location Required. With Always set it uses 25% of battery in background. Pls fix as I have to keep toggling the setting since iOS9.

Perfect app!!!

What away to start my day. I use Citibikes all over the city. This app makes life so easy. I turn it on and it tells me exactly where and how many bikes are left in bold letters. Simple , efficient , and exact. Thanks

Robert

So convenient!

It's clear, simple and extremely easy to use. It tells me where my closest station is and it's availability of bikes and docks. Will be using this EVERYDAY..

Not bad

I like this app for the user friendly interface. Boots up and works fast. The feature which allows you to swipe and see nearby stations is nice. Would be really great if it didn't only work for your current location. By this I mean it would be really useful to be able to look up a station near your destination and see alternative options if there were no free docks at that desired station. Other handy features would be a search function allowing you to type in the street intersection instead of having to scroll all over the map. And a favourite list would be excellent to have too.
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