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NYSEG Reviews: Is It Legit?

NYSEG
NYSEG
AVANGRID INC.
🔧 Utilities
💼 Business

Customer Experience

Positive experience51.1% of reviews
Neutral4.2% of reviews
Negative experience44.7% of reviews

~ Based on 456 written reviews from the US App Store.

What users say about NYSEG

Reviews of NYSEG are mostly negative: the Business app is rated 4.5/5 from 7.8K App Store ratings. What users like most: easy to use, convenient payment options. Top complaints: buggy and unreliable, overcharging and billing issues. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Convenient payment options
  • 📊Detailed account information
  • ⚠️Helpful outage reporting

Negative things

  • 🐛Buggy and unreliable
  • 💰Overcharging and billing issues
  • 🤖Poor customer service
  • 🔒Limited account access without e-billing

Is NYSEG Safe?

NYSEG appears safe based on user ratings. AppsHunter Safety Score for NYSEG is 89/100.

This assessment is based on 7,802 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience
2.7% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 7,526 App Store ratings for NYSEG.

Is NYSEG Legit?

NYSEG appears to be a legitimate app. AppsHunter Legitimacy Score for NYSEG is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

App

New update SUCKS
WWood0764

terrible

y’all should be sued for monopoly
JRjenna rosbach

Links don’t work

Can’t enter meter read… says it’s automatic because it’s a smart meter …. But it’s an old school meter.
Zzawzi

Review

Confusing and bills being taken out quite a few days later than it says
YYoo-hoo$;)!

Greed at its finest

In all of my life, I've never worked with a more greedy, uncaring, and disgusting company than NYSEG. It is a monopoly, and you have no other options, but to deal with this monster when I purchased my home soon, I will be getting solar and cutting ties with nyseg at ANY cost.
BBeMaro8888

Nyseg sucks

Bunch of Thief’s.
NSNyseg sucks

Works!

The app shows outages, and answers basic questions on my account 24/7!
STSongbird Tosca

NYSEG needs to do better by their customers

Horrible, overcharge customers
PPromisekeeper21

NYSE&G

This app is great, I view my bill, and I can see when the most usage occurs. Paying my and keep on top of it, so I’m never late so easy and wonderful. It puts the control in our hands. Thank you for this app it is very helpful. I recommend it to everyone. Thank you.
JJellybean3611

Y’all take way too long to process payments

It’s actually ridiculous. How is it possible that a business, a corporation, can take four days to take our money? Like Italian cousins who take too long to cash a check for a wedding. Figure it out, thanks.
TTiinnaalynnx

Like it

Very simple to use and have had no issues👍
220Daisy20

Great!

Great
FFreddynyc

New App

The new app is a significant improvement. Easier to navigate and get what I’m looking for.
IiBeJoy

Ok

Works fine so far
BBen…..M.O

Very satisfied

This app helps me see my bill in detail and handle anything that I don’t see right or question ….. awesome app I love it
Kkingpapi83

Inaccurate and unstable

Always some kind of confusion attempting to pay bills. 3-5 day transactions through banks is ridiculously archaic. Do better for the well priced service you offer.
SPStolen Props

Crooks

You guys charge way too much and you’re bleeding Americans dry. You guys have jacked up my cost 33% in one year. You should be ashamed of yourselves, but I’m sure your greed blocks any shame.
EEndThisInsanity

Home

Power
NNotdelightful

So easy

NYSEG app is so easy to use! Payment made in seconds. Check for outages in seconds. Review my usage takes seconds!! No going through bunch of different irrelevant pages to get the info I need!!
MMousepotatoe927a

Great app

Makes payments simple
DRDr. Rouse