NYSEG User Reviews

Customer Experience

Positive experience51.5% of reviews
Neutral4.2% of reviews
Negative experience44.3% of reviews

~ Based on 402 written reviews from the US App Store.

What users say

Is NYSEG Safe?

NYSEG appears safe based on user ratings. AppsHunter Safety Score for NYSEG is 89/100.

This assessment is based on 7,285 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.3% of ratings point to a safe experience
2.6% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 6,670 App Store ratings for NYSEG.

Is NYSEG Legit?

NYSEG appears to be a legitimate app. AppsHunter Legitimacy Score for NYSEG is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst app I’m forced to use

The worst app I’m forced to use since paying by phone or website is even worse. Never saves my banking information, the card redirect constantly fails, and half the time it errors out just trying to log in. They overcharge for energy usage and clearly don’t invest it in a good app.

Garbage

This company destroys families.

APP Doesn’t work

App doesn’t work. Have reported many times. Get error msg EVERY TIME!!!

Can’t trust their billing

It’s impossible to trust or understand their billing.

Nyseg sucks

I mean yall already know

Great app - easy to navigate and use

Customer 52 years. Only gets better

App

Easy to use quick payment options

YOY same month usage increase of $74, delivery fees increase of over $1k (one month)

Please see title

Easy

Easiest way to pay your bill. However, there’s no tool to engage with NYSEG outside of reporting a gas leak. It’s almost impossible to communicate with this company outside of writing a letter and hoping for a response.

Pago tapido

Ok

App

Easy

Crooks

Crooks

Great app!

I never review apps but got a suggestion to review this while paying my electric bill lol and I was like “ you know what I will review this app because it’s actually good” it operates really quickly with almost no glitching or wavering, must be a really impressive software/coding. Great job guys :)

Nice app

Very well constructed and easy to follow

NYSEG IS EVIK

This is the second worst utility company in America they are criminal thieves and extortionists that need to be disbanded and held accountable. Their monopoly is also illegal.

NYSEG

Easy

Always freezes

They obviously don’t care about this app. Half works sometimes and that’s being generous. Please fix this garbage

Easy to use

App is great for easy payments of my bills

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THIS COMPANY IS THE BEST

.

It’s a train wreck!!!