Good citizen
Basically good. Not really happy that you’re not American owned.
love the app!!
very user friendly and extremely comforting to
be able to access my acct at all times.
be able to access my acct at all times.
Doesn’t fit on iPhone
So the Nyseg Home Screen doesn’t fit on my iPhone??!!
Constant “Technical Problems”
Unless it’s a coincidence, I always get technical issues logging in to the NYSEG app. If this can get resolved for me, I will change it to five stars.
Ms.
Great app
This
Sucks eggs
Doesn’t work
Unable to make a payment since you’ve changed app, tells me invalid email. Stop changing things that or fine
NYSEG App
You made paying my bill amazingly simple. Finally! Thank you!
This company sucks
It’s in the title ^^^
Super easy to use
Pay your bill , find ways to save on your electric usage, and learn more about NYSEG Avangrid through this app. Easy to use and easy to find what your looking for.
Easy to use
Appreciate how easy the app is to use
Repeated errors
Always says they are working on the app and only works half the time. But better than their website which works none of the time. Not user friendly at all when only working from a mobile device.
Payments
Easy to use
New app
Hate this new app. Had to call them to get it working. Released on a weekend when NO CUSTOMER SUPPORT AVAILABLE. Now you doubled billed account and overdrew my account. Thank a whole bunch!!!
Efficient Process
I log in, can review the charges and can easily pay.
Ripoff con artists
Sucks to pay a small fortune for energy and watch that money get wasted on a garbage app.
NYSEG Sucks and so does this app
You would think for what we are paying the app would be better. We’re certainly not paying for the technology capability.
Customer for 4 years
The app fails to save my basic account information, the aspect ratio does not fit my mobile device correctly and never has, and tries to pigeonhole you into auto-pay or budget billing, and that is just the app. The company as a whole has seasonal blackouts at my home and work, raises my rates and communities rates and fails to deliver its line upgrades in a timely manner.
Would move onto a different company if this wasn’t a monopoly.
Would move onto a different company if this wasn’t a monopoly.
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NYSEQ Sucks and Scammer.
NYSEQ is truly a company that sucks the life out of you. The bill is never consistent and the meters are never right. Living in an apartment and I’m paying a bill as if I was living in a mansion. Truly the a scam of the earth.
Easiest app yet!
This app is extremely user friendly, clear and concise direction that takes the aggravation out of getting any/account info online.