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NYSEG

NYSEG

by AVANGRID INC.

7.5K ratings
450 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • October 28, 2019
  • September 11, 2026

Features

Developer

AVANGRID INC.
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NYSEG screenshot #1 for iPhone
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NYSEG screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐450
Reviews↘︎
📝4+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
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About

Manage your utility account with ease. View and pay bills, report outages, and submit meter readings. Offers secure login, eBill enrollment, and automated payment options for convenience.

✓View and pay bills
✓Report outages
✓Submit meter reads
✓Secure login with Touch/Face ID
✓eBill enrollment
✓AutoPay setup
✓Budget Billing enrollment
Show original description

What users say

Summarized from real user reviews of NYSEG. Based on 7.5K reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Convenient payment options
  • 📊Detailed account information
  • ⚠️Helpful outage reporting

Negative things

  • 🐛Buggy and unreliable
  • 💰Overcharging and billing issues
  • 🤖Poor customer service
  • 🔒Limited account access without e-billing
See all reviews

What's New in NYSEG

26.09.0406

September 11, 2026

Minor bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Works!

The app shows outages, and answers basic questions on my account 24/7!
Songbird ToscaSongbird Tosca

NYSEG needs to do better by their customers

Horrible, overcharge customers
Promisekeeper21Promisekeeper21

NYSE&G

This app is great, I view my bill, and I can see when the most usage occurs. Paying my and keep on top of it, so I’m never late so easy and wonderful. It puts the control in our hands. Thank you for this app it is very helpful. I recommend it to everyone. Thank you.
Jellybean3611Jellybean3611

Y’all take way too long to process payments

It’s actually ridiculous. How is it possible that a business, a corporation, can take four days to take our money? Like Italian cousins who take too long to cash a check for a wedding. Figure it out, thanks.
TiinnaalynnxTiinnaalynnx

Like it

Very simple to use and have had no issues👍
20Daisy2020Daisy20
See 445 more reviews

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Payments not processing correctly

Bug

Inconsistent billing information

Bug

App crashes and performance issues

Bug
✨

Requested Features

4 requests

Improved autopay functionality

Feature

Ability to view billing history without e-billing

Feature

Enhanced outage notification system

Feature

More user-friendly app interface

Feature

FAQ

What can I do with this app?

This app allows you to manage your utility account effortlessly. You can view and pay your bills, report power outages, and submit your meter readings. It also offers features like secure login, eBill enrollment, and the option to sign up for AutoPay and Budget Billing.

Is there a cost to use this app?

No, this application is completely free to download and use. It provides all its features without any charge to the user.

How can I pay my bill through the app?

You can pay your bill with just a few clicks directly within the app. For added convenience, you can also enroll in AutoPay to have your payments made automatically and securely each month.

What information is available about outages?

The app allows you to easily report an outage and view estimated restoration times. You can also access outage lists and maps to stay informed about power disruptions in your area.

Can I view past bills?

Yes, by enrolling in eBill, you can access and view up to 13 months of your past bills directly through the app, providing a convenient record of your energy usage and payments.