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NYSEG

NYSEG

by AVANGRID, INC

7.5K ratings
418 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • October 28, 2019
  • August 21, 2026

Features

Developer

AVANGRID, INC
✨Promote your app ✨
NYSEG screenshot #1 for iPhone
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NYSEG screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐418
Reviews↘︎
📝3+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 4 weeks
Updates frequency↘︎
🖼️Get Icon
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About

Manage your utility account with ease. View and pay bills, report outages, and submit meter readings. Offers secure login, eBill enrollment, and automated payment options for convenience.

✓View and pay bills
✓Report outages
✓Submit meter reads
✓Secure login with Touch/Face ID
✓eBill enrollment
✓AutoPay setup
✓Budget Billing enrollment
Show original description

What users say

Summarized from real user reviews of NYSEG. Based on 7.5K reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Convenient payment options
  • 📊Detailed account information
  • ⚠️Helpful outage reporting

Negative things

  • 🐛Buggy and unreliable
  • 💰Overcharging and billing issues
  • 🤖Poor customer service
  • 🔒Limited account access without e-billing
See all reviews

What's New in NYSEG

26.08.1106

August 21, 2026

We Introduce our New App Version 2.0! We've rebuilt our app from the ground up to give you a faster, easier, and more reliable experience. Enjoy a modern design, improved performance, and enhanced billing & payment features - all designed to make managing your account simpler than ever.

More

User reviews

Most RecentHighest RatedLowest Rated

Super easy to use

Pay your bill , find ways to save on your electric usage, and learn more about NYSEG Avangrid through this app. Easy to use and easy to find what your looking for.
gyrlstoutgyrlstout

Easy to use

Appreciate how easy the app is to use
Stellalynn824Stellalynn824

Repeated errors

Always says they are working on the app and only works half the time. But better than their website which works none of the time. Not user friendly at all when only working from a mobile device.
amandakm1980amandakm1980

Payments

Easy to use
Lakota2323Lakota2323

New app

Hate this new app. Had to call them to get it working. Released on a weekend when NO CUSTOMER SUPPORT AVAILABLE. Now you doubled billed account and overdrew my account. Thank a whole bunch!!!
GTFan52GTFan52
See 413 more reviews

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Payments not processing correctly

Bug

Inconsistent billing information

Bug

App crashes and performance issues

Bug
✨

Requested Features

4 requests

Improved autopay functionality

Feature

Ability to view billing history without e-billing

Feature

Enhanced outage notification system

Feature

More user-friendly app interface

Feature

FAQ

What can I do with this app?

This app allows you to manage your utility account effortlessly. You can view and pay your bills, report power outages, and submit your meter readings. It also offers features like secure login, eBill enrollment, and the option to sign up for AutoPay and Budget Billing.

Is there a cost to use this app?

No, this application is completely free to download and use. It provides all its features without any charge to the user.

How can I pay my bill through the app?

You can pay your bill with just a few clicks directly within the app. For added convenience, you can also enroll in AutoPay to have your payments made automatically and securely each month.

What information is available about outages?

The app allows you to easily report an outage and view estimated restoration times. You can also access outage lists and maps to stay informed about power disruptions in your area.

Can I view past bills?

Yes, by enrolling in eBill, you can access and view up to 13 months of your past bills directly through the app, providing a convenient record of your energy usage and payments.