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United Illuminating

United Illuminating

by AVANGRID, INC

4K ratings
196 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • December 31, 2019
  • December 3, 2025

Features

Developer

AVANGRID, INC
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United Illuminating screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐196
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📝6+ tags
Tags↘︎
🔄1+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your utility account with ease. Pay bills, report outages, and view restoration times. Access account information, enroll in eBill, AutoPay, and Budget Billing for convenient financial management.

✓Pay bills in three clicks
✓Secure Touch/Face ID login
✓Report outages and view restoration times
✓Access outage maps
✓Enroll in eBill and AutoPay
✓Sign up for Budget Billing
✓Update account profile
Show original description

What users say

Summarized from real user reviews of United Illuminating. Based on 4K reviews and a 4.7/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Quick and convenient payments
  • 💡Helpful features like outage alerts and account management
  • 🚀Efficient and simple navigation
  • 👍User-friendly interface

Negative things

  • 🐛Occasional login/payment issues
  • 🐛Inconsistent performance across devices
  • 💰Concerns about rising costs and fees
  • 🔒Security/account access problems
See all reviews

What's New in United Illuminating

25.11.2001

December 3, 2025

Minor bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Great

Fast and easy no fees!
CreolchickCreolchick

Only way to pay

Go slow check your date to pay I say 4 days before due date is good
The better big bossThe better big boss

Pago fácil

Muy buena se las recomiendo
Andr2023Andr2023

Bill payment

This is the easiest app so far for ui .. takes like 2 min to pay your bill and u can see everything in seconds.. 👏❤️
Stickball loverStickball lover

The app NEVER REMEMBERS YOUR FORM OF PAYMENT

I’ve used this app numerous times now and it never remembers your form of payment no matter how many times I enter it you think with all the money they’re making they can fix the app and they know about it. For months they say they’re working on it. I do not recommend this app.
PixelMysterPixelMyster
See 191 more reviews

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Login screen crashes or freezes

Bug

Payment processing errors

Bug

Inability to access account information

Bug
✨

Requested Features

4 requests

Add ability to schedule/manage payments

Feature

Improve communication during service transfers

Feature

Allow credit card payments in-app

Feature

Provide more transparency on billing and usage

Feature

FAQ

What can I do with the United Illuminating app?

The app allows you to manage your utility account effortlessly. You can view and pay your bill, report power outages, and see estimated restoration times. It also offers features like enrolling in eBill, AutoPay, and Budget Billing for convenient financial management.

How do I pay my bill through the app?

Paying your bill is simple and can be done in just three clicks. Once logged in securely, you can easily navigate to the payment section to process your bill.

What are the security features for logging in?

The app offers secure login options using Touch ID or Face ID. This allows for quick and secure access to your account without needing to remember your credentials every time.

Can I report an outage and track its status?

Yes, you can easily report an outage directly through the app. You can also view estimated times for restoration and access outage lists and maps to stay informed about power disruptions in your area.

Is there a cost to use the United Illuminating app?

No, the United Illuminating app is completely free to download and use. It provides all its account management features at no cost to the customer.