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Connecticut Natural Gas

Connecticut Natural Gas

by AVANGRID, INC

2.2K ratings
181 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • December 31, 2019
  • March 29, 2026

Features

Developer

AVANGRID, INC
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Reviews summary↘︎
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❓5 answered
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About

Manage your utility account with ease. This free application allows you to quickly view and pay your bills, set up automatic payments, and enroll in budget billing. Access your account information and update your profile securely from anywhere.

✓Pay bill in three clicks
✓Secure Touch/Face ID login
✓View account real-time
✓Enroll in eBill
✓Sign up for AutoPay
✓Enroll in Budget Billing
✓Update account profile
Show original description

What users say

Summarized from real user reviews of Connecticut Natural Gas. Based on 2.2K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Quick and convenient
  • 💳Supports various payment methods
  • 📊Helpful account management features
  • 🌳Eco-friendly paperless option

Negative things

  • 🐛Occasional app crashes or errors
  • 🔑Difficulty setting up account or logging in
  • 💳Limited payment options (no credit cards)
  • 🕰️Outdated or inaccurate account information
  • 🤔Confusing or unintuitive UI
See all reviews

What's New in Connecticut Natural Gas

26.03.2806

March 29, 2026

Minor bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

.

OUTSTANDING WORK GOOD JOB
Ilovemycats123🤙Ilovemycats123🤙

Reasonable

Basically I was without gas for a few too many months. My landlord wouldn’t give me a copy of the lease for a while, CNG was as patient as I.
I live in the building of a slumlord!!
I’m grateful I finally have my gas back on!!


Thank you CNG!!
Vivi.2410Vivi.2410

CNG

The app will not let me pay by credit/debit card. Very frustrating. It does show all the bill details
Rider JESRider JES

Payment problems

Paying on the app can sometimes prove difficult even if your payment option hasn’t changed. I’ve had to call in and give myself a balance so the app could pull from that.
AllyCatBluesAllyCatBlues

Easy

Quick and easy to make payments find statements and check out your history
Angelllla29Angelllla29
See 176 more reviews

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See developer apps

User experience

🐞

Reported Bugs

5 issues

Login screen issues or login not working

Bug

Payment processing errors or failed transactions

Bug

Inability to view or update account details

Bug

Sync problems between app and website data

Bug

Compatibility problems with newer OS versions

Bug
✨

Requested Features

5 requests

Ability to save payment information

Feature

Option to schedule recurring payments

Feature

More detailed billing and usage history

Feature

Improved mobile optimization and responsiveness

Feature

Seamless integration with website and other platforms

Feature

FAQ

What can I do with the Connecticut Natural Gas app?

The app allows you to manage your utility account effortlessly. You can view and pay your bill in just a few clicks, enroll in eBill for online access to past bills, and set up AutoPay for automatic, secure monthly payments. It also enables you to enroll in Budget Billing for predictable monthly costs and update your account profile information.

Is the Connecticut Natural Gas app free to use?

Yes, the application is offered completely free of charge. There are no costs associated with downloading or using its features for managing your Connecticut Natural Gas account.

How can I pay my bill using the app?

You can pay your bill in as little as three clicks directly through the app. For recurring payments, you can sign up for AutoPay, which ensures your bills are paid automatically, securely, and on time each month.

What are the security features of the app?

The app offers secure login options, including Touch ID and Face ID, so you don't need to remember your credentials every time. This provides a convenient and protected way to access your account information in real-time.

Can I view past bills in the app?

Yes, by enrolling in eBill through the app, you can gain online access and view up to 13 months of your past bills. This feature provides a convenient way to track your billing history.