O2 aplikácia User Reviews

Customer Experience

Positive experience22.7% of reviews
Neutral13.6% of reviews
Negative experience63.6% of reviews

~ Based on 22 written reviews from the US App Store.

Is O2 aplikácia Safe?

O2 aplikácia appears safe based on user ratings. AppsHunter Safety Score for O2 aplikácia is 88/100.

This assessment is based on 182 user ratings, with an App Store average of 4.5/5.

Safety Analysis

84.6% of ratings point to a safe experience
6.6% of ratings suggest some concerns
8.8% of ratings point to a risky experience

~ Based on 182 App Store ratings for O2 aplikácia.

Is O2 aplikácia Legit?

O2 aplikácia appears to be a legitimate app. AppsHunter Legitimacy Score for O2 aplikácia is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

Simply horrible! Since new update unable to access app.

Response from developer

We apologise for any inconvenience caused by the recent update. Our app isn’t experiencing any global issues. To investigate further, please provide more details. Contact us via online chat at www.o2.sk. Thank you.

iPad version

Bolo by ok keby app podporovala aj iPad

Response from developer

Ďakujeme za podnet Suzana. Aplikácia pre iPad je niečo, čo určite v budúcnosti chceme mať. Zatiaľ však vieš využívať webové rozhranie Moje O2 cez náš web www.o2.sk.

Dark mode

Oplatilo by sa konecne spravit dark mode a trochu zmenu designu, lebo je to celkom neprehladne.

login

preco je prihlasenie do vasej applikacie nemozne bez SIMky na ktoru mam dostat kod. moznost prihlasit sa menom+ heslom je mozna iba na webe - aj to nefunguje velmi user friendly ale ok, aspon to ide. privital by aom tuto moznost aj v appke. pre mna je nepouzitelna

Response from developer

Hi. The easiest way to Log in to the app is through a mobile network. Just turn off WiFi and log in via our mobile data. The application recognizes your phone number and automatically logs you in. Ivan

Neodporucujem!!!!!

Tak ako ste boli KEDYSI dobry tak teraz ste nechutne zly internetovy aj mobilny dodavatel.
Ponukate mobili s 5G ale nekontrolujete pokritie signalu vobec.
Preco ich predavate neskusenym zakaznikom ked po prichode domov nemaju pokritie 5G???

Ti ktori maju mobil internet na doma tak sa strasne zhorsila kvalita signalu.
Ste nechutny a tym ze predavate šmejd! tak neskuseny zakaznici sa zaväzeja na 2 roky ze za šmejd vam budu platit.
A to si hovorite se ste profesionali??
Fuj vam
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Expensive

The credit is finished soon

No support for English speaking customers..

Why is there no support for English your speaking customers yet…?? Come on O2 your customer service and service plans have degenerated from the quality of offering in place before the pandemic.. you can at least improve the App can so that it can be used by your English speaking customer who want to avoid avoid communicating with your rude and unhelpful sales staff!!
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Adrenalinova appka

Prisernost na rozculovanie zakaznika. Nemozem uverit ze toto je oficialna appka od O2. Posobi na mna ako nepodarene naportovana webova stranka alebo appka z androidu. Seka, trha, obcas nereaguje, vypisuje nezmyselne hlasky a je strasne pomala. Keby tak fungovali aj ostatne appky, vsetci by sme radsej pouzivali stare tlacitkove telefony. Ani to neinstalujte, je to odpad co len v telefone zabera miesto a funguje horsie nez samotne
www.o2.sk/moje-o2
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crap

hard to log in,

Response from developer

Hi. The easiest way to Log in to the app is through a mobile network. Just turn off WiFi and log in via our mobile data. The application recognizes your phone number and automatically logs you in. Ivan

Chyba pri Extra vyhody

Pri kazde ponuke v Extra vyhody mi ukazuje ze dana Vyhoda uz nieje platna.Aj ked na ubodnej steanke pise ze ponuka ze platna

Response from developer

Ahoj. Budeme potrebovať viac info na preverenie. Ozvi sa nám, prosím, cez online chat na www.o2.sk. Ďakujem. Ivan.

Zla synchronizacia stavu, nefungujuce potvrdenie platby

Aplikacia ako taka je fajn, no toto sa mi stalo:
Vcera som prisiel zo zahranicia a ze si hned dobijem kredit, mal som -1.77€, este vo viedni na letisku. Dobi kredit 20€, ano, touto kartou, ano a dalsia stranka zostala prazdna, ziadne potvrdenie, nic, ani nejaka sprava, ze cakajte pracujeme na tom...
Idem nazad a kredit rovnaky, skusam aktivovat datovy balicek, nedostatocny kredit. Restartujem aplikaciu, to iste. Ok tak restartujem cely telefon, to iste. Tak nic, idem este 2 hodiny autom (stale v rakusku), skusam cele znova, uplne rovnaky vysledok. Skusam teda doma v Bratislave o zhruba 6 hodin od prveho pokusu, clovek by sa nazdal, ze uz sa informacia o stave uctu snad zosynchronizuje. Stale zaporny ucet, znova restart telefonu, skusam platit, rovnaky vysledok.
Dnes rano vstanem, zapnem aplikaciu na ucte 57€, takze som si to dobil dva krat zbytocne, odratalo sa mi aj vcera aj dnes po .50€ za data, lebo som nebol schopny si aktivovat data na mesiac 2GB za 5€ cez aplikaciu koli zapornemu uctu aj ked v tom case zaporny nebol. Ked ste mimo slovensko, je to dost podstatne, lebo na data mate mensi objem a ten spotrebujete raz dva ked pouzivate navigaciu v telefone ako ja.
Cele to cloveka nazlosti a uplne zbytocne.
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Good app

Great app, easy to use and top up credit. Like it!

Very good app

5 stars

🤢

Banda obmedzenych ludi na najvyssich miestach. Namiesto toho aby zlepsovali a zrychlovali internet a signal,investovali do novych prenosovych systemov,vyuzivaju davno zastaraly system prenosu dat a "nudzovo" obmedzuju spotrebitelov v surfovani lebo vacsie mnozstvo uzivatelov ci vacsie zatazenie by pravdepodobne sposobilo kolaps celej internetovej siete.
No nepotesili jste mne. Ani já sem vas nepotesil.
Mate o com premyslat.
Hanba no nie len vasa i kazdeho operaatora na slovensku i vlady.
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Nice app but takes forever to lunch

I like the design and everything inside, just make it start faster it takes forever.

Super

Páči sa mi redesign, skvela robota :) funguje to super :)

Terrible, nit working, not optimalized

This app is just horrible. Loading data takes forever. App crashes often or data are not loaded at all. After 2 years it's still not optimalized for iphone 6/6s (Plus). I don't understand how a cell phone operator can provide so bad app like this.

Odkedy som upgradoval, nevie sa spustit

Pise chyba pri nacitani, skuste o 30 s znova, skusal som asi 3h, potom ma to prestalo bavit.

Optimalizácia pre iPhone 6

Ani po viac ako roku aplikácia nie je optimalizovaná pre rozlíšenie iPhone 6 :-/

Fajn aplikacia, ale...

Po opakovanom pouzivani sa uz aplikacia nedokaze pripojit k serveru a radi pokusit sa znovu o 5 minut. Takto to nefungovalo uz 2 dni a skusil som ju vymazat a nanovo stiahnut. To pomohlo, ale znovu sa po par dnoch nevie pripojit na server a potrebujem na novo stiahnut appku.