Works sometimes… if you succeed in logging in
The app itself doesn’t seem too bad on paper. It has less features than other similar apps, but it’s bearable.
This is if you actually manage to log in. Most of the time, it gives me an “unexpected error has occured” or an “unable to log in at this time”.
Save yourself some time and just use your phone’s browser and navigate their website. Can’t say it’s good either, but at least you’ll be able to log in.
This is if you actually manage to log in. Most of the time, it gives me an “unexpected error has occured” or an “unable to log in at this time”.
Save yourself some time and just use your phone’s browser and navigate their website. Can’t say it’s good either, but at least you’ll be able to log in.
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AUTH PATH BROKEN
I have not been able to login for months. I enter my password, enter the confirmation code and it just loads perpetually. This is bloatware currently
Immediate error when logging in
I recently signed up for an Oaken account on my computer browser and can login to my browser but for the Oaken app, after entering my username, I get an immediate error before I even get a password prompt. I tried uninstalling and reinstalling but the same error happens
Does not work properly
I can’t see the details of my accounts! It worked before on my IPhone
I can’t connect anymore
Since the last update I can’t get access to my account. Before than I always had issues to login to my account… it’s worst than before now
Does NOT Work!
June 19 app update did nothing to fix the app. I get the 2FA code but it keeps spinning. App does not work. Web browser login no issues. Would be nice if Oaken can investigate this. Might be a simple fix.
Update, seems to work now. I hope it continues to work.
Update, seems to work now. I hope it continues to work.
Can never login
I can rarely sign in. I always have timeouts, or their systems have some kind of issues.
Does NOT Work!
Oaken had maintenance between Dec 13 to Dec 14 yet they could not fix the app issue. Right after login the app crashes. I won’t be using Oaken for banking until the app is fixed.
Non working app
Unusable, hangs after the login page
Obstacles to accessing money
Can't login, so I can't access money from the app
display problems
I'm been having a lot of display issues with the app for the past few weeks. It is practically unusable : amounts displayed are frequently incorrect.
Sept25: my problems were solved by the latest app update. Thanks.
Sept25: my problems were solved by the latest app update. Thanks.
Worst app I’ve used in a long time
I can’t believe this is a financial banking app. This is hands down the worst app I think I’ve ever experienced. Everytime I try to log in using Face ID, it says to log in the regular way because of an update. When trying to log in the regular way the wheel just spins and doesn’t actually log me in. I’ll delete the app, reinstall it, and then it will work for a few more weeks with Face ID before the same issue. A useless app.
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display problems
I'm been having a lot of display issues with the app for the past few weeks. It is practically unusable : amounts displayed are frequently incorrect.
Can’t login with the APP
Input user name and password then jump to a blank page.
Do not put any money here unless you want to call on the phone all the time
Do not use this financial company to do any investment unless you want to call them on the phone all the time. Both apps and websites have sooo many bugs. Even for resetting password on their digital platform you need to call them on the phone for that! This is a company that’s probably basically relying on old people to continue business. Once their older clients pass away they will not sustain their business anymore unless they can make their digital platform useable. Every time it’s so frustrating that I’m withdrawing my investments from them no matter if my GICs have been matured yet
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garbage won’t even let you login
The latest ui change was bad enough — was it designed by the un-sighted? — but now I can’t even login at all because it keeps popping up a nonsensical message that I need to ‘update my personal information’ via the website. This might be fine except that I have already done that 100 times and the garbage still blocks me from logging in. A message to ‘support’ results in a ‘we cant assust you’ so the question there would be ‘why do you exist’ then?
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Transfers…
Here’s how crappy this app is. I attempt to set up another bank to transfer from Oaken if and when required.
After making me jump through all the hoops, the app times out and kicks me out before the process has time to complete. With all progress lost. I wish I was making this up but I’m not.
Do they not test these things? This was done Jan 25 2024 after updating to the latest version. I cannot wait to see what else doesn’t work…
After making me jump through all the hoops, the app times out and kicks me out before the process has time to complete. With all progress lost. I wish I was making this up but I’m not.
Do they not test these things? This was done Jan 25 2024 after updating to the latest version. I cannot wait to see what else doesn’t work…
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Not Useful
To actually do anything, the app just opens up the browser which then makes you log in again. What's the use of having an app?
Broken autofill/paste
Cant autofill or paste in the app.
Also no etransfer or bill payments so its not a real financial institution.
IBKR has much higher rates and same delay in transfers.
Also no etransfer or bill payments so its not a real financial institution.
IBKR has much higher rates and same delay in transfers.
Does what I need
This app is easy to use, does what I need it to do. Meets all my expectations!
