The app no longer can connect to the internet after the latest update.
Why is it that every time I update the app there’s a huge fault that takes ages for me to get back connected to my device? I just want to see pretty patterns in sand! The latest update doesn’t connect to the internet and won’t let me go any further. Ridiculous
Updates 😬🤯
Why the almost daily updates? So annoying. Can’t you just release updates in a package instead of for every little thing? It makes the app useless because you can never control the thing when you want to. It’s always disconnected/offline due to a new update.
Would recommend
We love our new end table! All of the kids and grandkids love to visit and see what the new pictures are.
App is HORRENDOUS
Using the app has ALWAYS been my least favorite part of having an Oasis. I absolutely love the product!! But oh my goodness the app is light years behind the curve. Constantly crashes, can’t connect to device, freezes during track changes or playlists, and an extremely unpleasant basic yet overly complicated interface to navigate for no reason. I was hoping and thinking it would be fixed in no time but seeing all these new updates and logo changes they’re doing and still having an extremely unenjoyable app to use is disappointing. To the point where I hardly use the Oasis now because of the app.
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EVERY. SINGLE. TIME
EVERY. SINGLE. TIME. I open this cursed app there is a forced update that requires I reset the device and pair it again. It NEVER FAILS. This is the 15th time I’ve had to do this. I want to throw the whole thing out the window
So hard to connect
So many issues with having to continuously reconnect the oasis. I gave up for about a year after spending hours trying to get it to properly connect. Seems to be working now again. It's cool when it actually works.
Love it
Best thing for the office. I bought two as gifts for others and will probably buy the bigger tabletop model when it releases.
That being said:
Since the latest update where the icon has changed. My device pauses now every time i leave the room. When i first got it, it would continue its designing even when i close app but now it always turns off. Please fix or tell me how to fix this.
That being said:
Since the latest update where the icon has changed. My device pauses now every time i leave the room. When i first got it, it would continue its designing even when i close app but now it always turns off. Please fix or tell me how to fix this.
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Update broke app
The app updated 4 days ago. My Oasis Mini was having an issue and I had to remove it from the app to re-add it. Now, when I try to set up the device, it connects to the internet fine but it won’t connect to the Oasis servers so my device is currently a paperweight with colorful lights.
Why does this take so long to center itself…
Not as described at all
SOOOOOOO COOOOOL!!!
This was a gift and I wasn’t so sure about it at first. Seemed sort of odd. But it didn’t take long to see what it does and how incredibly cool the designs are! So many of them and you can choose what you like from the app. Very cool!
So cool!
Meant for my husband for his office, but everyone wants to see the next design. It’s really cool and I know what I’m getting people for the holidays this year.
Won’t run on iPhone Pro 18
I installed the update On 10/9/26. The iPhone screen flashed and went back to the Home Screen. I have deleted and reinstalled twice. I have rebooted the phone and still Oasis still will not run on the iPhone 18 Pro.
But… it runs fine on my iPad Pro M4. So there appears to be a bug that is a showstopper for new A20 iPhone Pro.
I really like my Oasis Mini.
Please fix the bug?
But… it runs fine on my iPad Pro M4. So there appears to be a bug that is a showstopper for new A20 iPhone Pro.
I really like my Oasis Mini.
Please fix the bug?
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Worse after the new updates
The new update has not improved this app at all. It takes longer to connect and center the ball than before. Two nights in a row I’ve had to update the app and have had to “connect a new device” each time. It then takes me to the tutorial menu.
The app wasn’t great before. Adding designs to the playlist is not intuitive. In fact when I first tried, I kept getting an error message saying I couldn’t have more than so many designs (40 I think) even though I had deleted some and had nowhere near that many.
When you add a design it doesn’t go to the top. You have to click the bars and drag it to the top, but you can’t drag it up in one go because the menu doesn’t want to scroll with you, so you can only drag it a few spots at a time before it stops on its own.
Each time it stops it wants to start “centering” the ball even if you’re still moving designs around. So while that is on the screen you have to wait until it’s done or close out of it completely because you can’t stop it or bypass it.
Every time I exit the app, I have to reconnect to my device, which takes several minutes.
Very annoying. Not user friendly, and the app is pretty rudimentary in design and capability. I expected a better app, especially after upgrades.
The app wasn’t great before. Adding designs to the playlist is not intuitive. In fact when I first tried, I kept getting an error message saying I couldn’t have more than so many designs (40 I think) even though I had deleted some and had nowhere near that many.
When you add a design it doesn’t go to the top. You have to click the bars and drag it to the top, but you can’t drag it up in one go because the menu doesn’t want to scroll with you, so you can only drag it a few spots at a time before it stops on its own.
Each time it stops it wants to start “centering” the ball even if you’re still moving designs around. So while that is on the screen you have to wait until it’s done or close out of it completely because you can’t stop it or bypass it.
Every time I exit the app, I have to reconnect to my device, which takes several minutes.
Very annoying. Not user friendly, and the app is pretty rudimentary in design and capability. I expected a better app, especially after upgrades.
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Update made it worthless
After much frustration, I was able to set up and run the Oasis mini 2 weeks ago. Then yesterday 10/07/2026, it told me there is an updated app available. So I downloaded the update, but now this app won’t load on my iPhone 16 pro. I am now left with a non functioning Oasis Mimi and I’m not happy about it!
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Works great
*Update* Crash issue seems fixed! Thank you. iPhone 17 pro on iOS 27.0.1 the app crashes immediately with this newest update.
Oasis mini
I absolutely love this product. It is very relaxing to watch. I like it so much that I have pre-ordered the rectangular table that comes out in December. Happy birthday to me.
****Broken!!!***
Lastest update just broke the app. Won’t open now.
New App Update
App won’t even open.
Crash
Running newest iOS on iPhone 17 Pro and the app will open, goes briefly to a black screen and then crashes. No error report, no crash notice, just like I closed it. Have rebooted device, uninstalled and reinstalled, no luck so far.
App does not even open
App does not even open after the last update. Cannot turn product on anymore. This needs addressing asap.
