Cannot Play Tracks?!
Why spend money on a device if the software and app behind it make it a horrible experience?! Each app update brings on new bugs. The current one has been THE WORST update. It makes the Oasis inoperable and won’t play the design tracks. It’s practically a large colorful paperweight now.
Oasis Mini
I freaking love this thing! It is mesmerizing. The 3d/texture of the sand makes this something truly incredible to watch. The only complaint I could possibly make is that it stops on occasion and needs to be updated or just resynched. There are a stupendous number of images to download. The lighting effects cast shadows which appear almost like movement itself. Everyone could use this type of wonder and tranquility that this little Oasis offers.
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I love it - when it works.
I love the product design and the amazing patterns. I hate this device has to be connected to a remote server to work. When the remote server goes down - as it often does - the device is rendered useless and does work. I know it’s a matter of time the company pulls the plug on maintaining cloud servers and the device will die altogether. Until then, I will enjoy the sporadic times I can use it.
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A little glitchy
Fun to see the new patterns, but it seems to lose connection often.
“Unable to play track”
It won’t sync and every time I try to get it to play something it says “unable to play track”. I’ve tried for days. Left it unplugged for over 24 hours, pressed the reset button several times, uninstalled app several times, disconnected and reconnected WiFi, literally tried everything and it’s still giving me the same problem.
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A bit annoyed
I have been looking at these sand tables for years! I was so very excited to finally afford the smallest one available. I was soooooo excited 🤩! So far in the 6 months i have had it i have had sooooo many issues with it saying connected to the internet. We have had a few storms this season so i am not counting those times but i sometimes have to reconnect it several times a week on bad moments and every two weeks on better moments. To have to ALWAYS reset it is so annoying and nothing else in my entire house needs reset at all. I have got on my app for the internet several times to
See if i have had any unexpected interruptions in service and i haven’t other than the few storms i have mentioned. I just really expected for the price of these that they would be better constructed. Something I waited more then 5 years to have one of my own and is constantly having
Connections issues is very disappointing.
On the upside when it does work as expected it brings me unlimited amounts of joy. I love the picture in the sand and all the light combinations and so many picture options.
I hope no one else is having issues and that isn’t just a coincidence for me.
It would be really cool
If it had a music option.
See if i have had any unexpected interruptions in service and i haven’t other than the few storms i have mentioned. I just really expected for the price of these that they would be better constructed. Something I waited more then 5 years to have one of my own and is constantly having
Connections issues is very disappointing.
On the upside when it does work as expected it brings me unlimited amounts of joy. I love the picture in the sand and all the light combinations and so many picture options.
I hope no one else is having issues and that isn’t just a coincidence for me.
It would be really cool
If it had a music option.
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Great app and love the coffee Table!
I really love the coffee table! It’s been a great addition to my living room. I’ve had it for maybe a month and a half now and it still amazes me with the art that it can generate.
But for some constructive feedback I’d suggest adding in a way to schedule lights and the different light patterns. Right now I think you can basically schedule start, stop, next etc for the sand patterns but not the light effects. It would be nice if I could schedule the lighting to turn off at 9pm or switch from a neutral solid color to a more playful lighting pattern at 5pm.
Also it would be cool to create and save your own lighting patterns. Even if it’s to save the specific color for under the Solid option, so you can quickly get that exact color in the future that would be amazing.
But for some constructive feedback I’d suggest adding in a way to schedule lights and the different light patterns. Right now I think you can basically schedule start, stop, next etc for the sand patterns but not the light effects. It would be nice if I could schedule the lighting to turn off at 9pm or switch from a neutral solid color to a more playful lighting pattern at 5pm.
Also it would be cool to create and save your own lighting patterns. Even if it’s to save the specific color for under the Solid option, so you can quickly get that exact color in the future that would be amazing.
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Outstanding Service
I recently bought a Mini and was challenged to get it working as it seemed to be stuck in a glitch while trying to center
Tech support was very responsive and awesome! We tried a few things and determined it needed to be swapped. 48hrs later I already the new one and an RMA for free return via UPS!
Powered up the new one, fired up the app, and BANG! Working like a champ!
It is so mesmerizing and smooth in operation!
Love this unit and will be getting an end table next! Rock on, Ron!
Tech support was very responsive and awesome! We tried a few things and determined it needed to be swapped. 48hrs later I already the new one and an RMA for free return via UPS!
Powered up the new one, fired up the app, and BANG! Working like a champ!
It is so mesmerizing and smooth in operation!
Love this unit and will be getting an end table next! Rock on, Ron!
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Awful Forced Updates
Every time this app is updated, it won’t connect to the device. Every. Single. Time.
If you’re lucky, it’ll only take 30 minutes to fix.
If you’re lucky, it’ll only take 30 minutes to fix.
Be careful of updates
The controller works fine and the options for the same art are outstanding. However, updates are pushed frequently and are not optional. This is a problem because I have already had a table broken from a pushed update changing the motors torque enough to break the unit.
Broken app
Won’t sign in. Endless loop of trying to register unsuccessfully - despite being registered already
It’s great….when it works which is rarely
I purchased this when it was a startup and I love the idea but most of the time it just sits idle no matter how many times I refresh it restart it reboot it or reinstall it. It’s very frustrating and recently I can’t even get it to reboot! So if they could fix these glitches, which have been going on since I’ve had it, it would be nice but right now it’s just sitting on a table doing absolutely nothing.
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Works less then half the time
App crashes a lot and table crashes daily. Has worked 40 percent of the whole time we have had the table. Would not buy ever again.
Having to connect to my table EVERY time I open the app is a pain
Can you fix the app so we don’t have to connect every time?
Connection too complicated
The app works about 8/10 times. Not sure why it needs WiFi when a Bluetooth connection would have been find. Disconnects from WiFi at my home. Also can’t use it at work as we can’t connect things to the secure WiFi.
App not connecting
Oasis mobile app has stopped working and won’t connect to the internet.
App and device won’t connect
Brand new device right out of the box. Firmware updated, iOS updated, application updated, and cannot get the device to talk to the app. I have spent several hours attempting to connect this thing thus far and it doesn’t work. Poor product.
Inconsistent performance
I love my Oasis Mini … when it works. I’ve only had it about 5 months, and I have had to reconnect it several times. Many of those times required a complete reboot or starting completely over. Very time-consuming. Kind of frustrating. It seems like if I add any other patterns it is more likely to get confused and quit working. I wish it were consistently reliable. But I do love it when it’s all lit up and working correctly. Hope the glitches get fixed via updates?!
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Schedule features
I love the table however the schedule when turning on does not start the patterns. You have to go into the app every time and hit play.
Pictures in the Sand
Ordered it as a kick starter in 2017 or 18. It is a constant point of interest. We change it up for holidays and events. It’s interesting and relaxing to watch. Limited number of pictures but it is expanding. Needs wifi and electricity.
