Gold Tits
Brilliant
Love this!
It’s such a great app!!!
Horrible Customer Service!!!
I have had this a dew weeks and didn’t have a ton of activity. I was so excited today when I had lots of moments. However, every time that I tried to use the Ai identification, it said it timed out to try again. I did this on and off over several hours until it told me that I had reached my 10/10 limit with zero identifications. It took me about 6 chats to get anywhere. First, the chat text box wouldn’t work. Then when I followed the instructions from the agent (Justine) to take a screenshot, it ended the chat ( no other option.) Then, I got JB who never even responded to me with a hello after 23 minutes, even though I could see when he read the messages, so I finally disconnected. Then I got Maui who first told me I needed a subscription, then told me”yea you get 10/day” -but I am not. Then is like “sorry try again tomorrow.” What?! Two hours trying to get assistance and I got “better luck tomorrow.”
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Great wildlife, bad camera
Seeing the birds and wildlife in my backyard is great, but my less than a year old camera and has a (internal?) foggy spot on it that never goes away, even after I wipe the lens.
Also, my phone sends notifications regularly about “suspicious activity” on Birdify.
What’s up with that??
Also, my phone sends notifications regularly about “suspicious activity” on Birdify.
What’s up with that??
Forced to transition from Netvue app to Birdfly app has been a never ending struggle
I have not been able to enjoy my bird feeder since the transition of apps. The videos have turned into choppy, split-second clips. Repeated messages for support get the same responses. Enjoyed for several years, and highly recommended to friends & family. I'm done with it. Will not even consider purchasing because of how frustrating this has been. Very disappointed.
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