Birdfy User Reviews

Customer Experience

Positive experience46.9% of reviews
Neutral8.2% of reviews
Negative experience44.9% of reviews

~ Based on 719 written reviews from the US App Store.

What users say

Is Birdfy Safe?

Birdfy appears mostly safe based on user ratings. AppsHunter Safety Score for Birdfy is 80/100.

This assessment is based on 3,146 user ratings, with an App Store average of 4/5.

Safety Analysis

73.0% of ratings point to a safe experience
5.4% of ratings suggest some concerns
21.5% of ratings point to a risky experience

~ Based on 3,146 App Store ratings for Birdfy.

Is Birdfy Legit?

Birdfy appears to be a legitimate app. AppsHunter Legitimacy Score for Birdfy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frustrating and tech support is spotty, days to answer

Seems to work then it stops but no way to easily troubleshoot. Did not use it as I needed help to set up from Christmas so got it going about three weeks ago. Worked great until battery died. Dealt with that and it didn’t work. Rebooted by removing and reloading. Took awhile then worked for two days and now dead again unable to take pictures but still can see through camera. Awful experience that could be really fun and cool which it was for about ten days. Not worth it!

They finally got things straightened out and were more forthright in their comments as well as giving an extra month to customers. Their correspondence did improve and that was helpful because we don’t know which end is the problem and the trouble shooting is lengthy especially if it can’t work? Overall working well and fun.

Up to 3 stars and ascending
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First Bird

Great pic

App is NOT user friendly.

The app is incredibly difficult to maintain and navigate.

I love it !!

So fun!! Helps me with remembering bird IDs!! And cute to watch

Love my Birdfy

I purchased one, and I loved it so much that I ordered 3 more. The clarity is wonderful. I enjoy watching my birds, and having Birdfy identify them also gives me knowledge.

Birds Galore!

What an incredible gift for someone. Love mine!

my birdfy

This is awesome and i can see my feathered friends up close and personal. Highly recommended πŸ‘πŸΌπŸ˜Š

Promising but falls short

I have both the Birdfy birdhouse and smart birdfeeder. The birdhouse works very well however we find when the birds build large nests inside it does not capture very good picture. Also, the way the app decides to edit clips isnt great.

The bird feeder looks great but the solar power has caused constant problems. The AI isnt great and mis-identifies way more than it should.

With both products Im getting way too many pings for the sale sorts of events making it somewhat useless as I ignore most pings because I dont need to see a nesting bird adjust their nest 30 times a day, or the sale sparrow hitting my feeder constantly.

Prices for both products are too high but the poor software is the biggest complaint here.
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Wonderful pics!

Great purchase

Good but could be better

I love the birdfeeder and all the options and technology of it. The little perch that they send with it got broken the first day!! The plastic is just a little too thin.

Works sporadically

The whole camera system seems to work when it wants to. It will go a day or two without recording anything even when birds are on it. When it works, it’s great.

Length of video too short

Video is 6 seconds

Doesn’t remotely work

The app won’t let me log in even though I am typing in the right password and email. Just buy a normal birdhouse and install an Amazon blink camera instead of practically have to go to college just to use this app.

Antiquated and Deceptive

Disappointing experiences from app to customer service and everything in between. Weeks of Outages and ZERO captured footage. Software and server are awfully outdated. The company tried to save face by offering a $20 coupon then rescinded it after 4 weeks and would not honor it.

How I love my this

Love this

Satisfying

Love the visits with my winged friends

Larry

Love seeing Cardinal β€œLarry” each morning! Great way to start my day ❀️

WiFi connection

Too difficult to connect to Wi-Fi had to get a 2.four gig system and try to two different locations and could never get it to work threw it in the trashcan

Amazing!

Best way to feed & watch nature. Great Camera and App. Highly Recommended.

Doesn’t record

We get videos in the mornings, but not the afternoons or evenings. We can look at the live camera shot and see them, but nothing records. Very disappointing that we’re only capturing a fraction of the hummingbirds that stop by.