Gold Tits
Brilliant
Love this!
It’s such a great app!!!
Horrible Customer Service!!!
I have had this a dew weeks and didn’t have a ton of activity. I was so excited today when I had lots of moments. However, every time that I tried to use the Ai identification, it said it timed out to try again. I did this on and off over several hours until it told me that I had reached my 10/10 limit with zero identifications. It took me about 6 chats to get anywhere. First, the chat text box wouldn’t work. Then when I followed the instructions from the agent (Justine) to take a screenshot, it ended the chat ( no other option.) Then, I got JB who never even responded to me with a hello after 23 minutes, even though I could see when he read the messages, so I finally disconnected. Then I got Maui who first told me I needed a subscription, then told me”yea you get 10/day” -but I am not. Then is like “sorry try again tomorrow.” What?! Two hours trying to get assistance and I got “better luck tomorrow.”
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Great wildlife, bad camera
Seeing the birds and wildlife in my backyard is great, but my less than a year old camera and has a (internal?) foggy spot on it that never goes away, even after I wipe the lens.
Also, my phone sends notifications regularly about “suspicious activity” on Birdify.
What’s up with that??
Also, my phone sends notifications regularly about “suspicious activity” on Birdify.
What’s up with that??
Forced to transition from Netvue app to Birdfly app has been a never ending struggle
I have not been able to enjoy my bird feeder since the transition of apps. The videos have turned into choppy, split-second clips. Repeated messages for support get the same responses. Enjoyed for several years, and highly recommended to friends & family. I'm done with it. Will not even consider purchasing because of how frustrating this has been. Very disappointed.
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I love this!!
Being able to see these little birds enjoying their food is soothing to my soul!
Nice
Very lovely
Nothing
Nothing yet after two months
Inconsistent
I’ve got to give these developers credit for moving heaven and earth to fix their connectivity problems. Things cleared up in early August and things have been fine since.
Wouldn’t attach to my WiFi
Update at bottom. Just didn’t work. I followed all the steps multiple times and rebooted the device. I was on the chat for more than an hour. The device just would not identify the QR code from the app. This involve me going into a dark room, turning up screen as bright as possible, making sure all stickies and adhesive were off, and talking to two different agents by. I also use a separate phone in case it was my camera. None of these things worked. And it took a long time. customer service is helpful but the in-app chat has quite a delay between responses.
Updated to add customer service was helpful and responsive. They offered to replace the unit. However they are out of stock, so I don’t have a new one and therefore still cannot comment on the actual product.
Updated to add customer service was helpful and responsive. They offered to replace the unit. However they are out of stock, so I don’t have a new one and therefore still cannot comment on the actual product.
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Doesn’t work
App works sometimes but more often than not it does NOT work. Tried all the troubleshooting you can imagine. Regularly completely misses recording birds. The camera is 10 inches from the feeder the WiFi is strong the battery is charged. It simply doesnt work. Got a Wyze camera instead and it works perfectly!
Update:
Developer reached out finally after reading my review but it’s far too late camera is in the trash and Wyze is still working perfectly.
Update:
Developer reached out finally after reading my review but it’s far too late camera is in the trash and Wyze is still working perfectly.
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Service is still down, w/ update
I have had my 4k Metal feeder for 2-3weeks now. I have seen no birds, and now for last 3 days the service went down for cloud viewing live, cannot connect to server. What really is a let down my first visitor showed up this morning and I could not capture it on the camera. All sads.
9/8 Update: I’m happy to say it’s been online and working great!
9/8 Update: I’m happy to say it’s been online and working great!
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decouverte
avant birdfy je ne voyais jamais d’oiseaux dans mon jardin.
je vois maintenant qu’il est fréquenté par une mesange et un rouge gorge
je vois maintenant qu’il est fréquenté par une mesange et un rouge gorge
Awesome
So awesome
Floating Joy AI Bot
Who or what granted you permission to stick this Floating Joy AI Bot on my screen??
Fortunately, I found the way to switch it off.
In future, instead of doing what you want. Have the decency to give us the option. Don’t just put the rubbish on there.
Fortunately, I found the way to switch it off.
In future, instead of doing what you want. Have the decency to give us the option. Don’t just put the rubbish on there.
Very entertaining
This is worth every penny!
System is underperforming
For the first few days we had finches and chickadees between 7AM and 10AM, and not much else. Last few days…nothing. We are experimenting with the idea that it is the birdseed’s fault and have set up a second feeder with different feed. More later.
Never ending pop up help
I know how to use an app. I don’t need a dozen pop up help alerts, and ongoing pop up alerts when in the app. It is super annoying.
Birds
Color
Horrible
I had this feeder for over a year. The company crashed. I had to re-register the camera and now they want me to pay for the bird I'd feature when I originally had it for free. Total scam
