dont recommend you need a phone to use the lights
when you first plug it in or plug in then out and in again you have to manually connect it to your phone. the light button completely stops working, then you have to access your cellular device to control it. where as other brands just have a remote and these products do not give you one besides the button in the wire that can easily break. highly highly dont recommend. then you need to create a account to use full light functions. doesnt make sense
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A total pain to set up and maintain
A pain to set up with internet. We had to figure out how to avoid 5g which is what everyone has now. That took hours. Then if your unit goes offline - which happens every few months -we have to move heavy furniture to reset and re-pair the whole system. I hate these and wish I never bought them.
Fine app, shows ads
I purchased enbrighten smart plugs, and i need the app to use them to control my lights. Today when i opened the app, it showed me an ad which i had to dismiss before i could turn on my lights.
Enbrighten hates its customers.
App works fine. I love having such easy control over all my lighting, and it has every feature i need. Too bad they just cant help themselves from treating me like a cashpig. I wasted time trying to find a setting to opt out of the ads - i dont think they added that.
[edit to add] Jasco has added an irrelevant reply which confirms that you cannot opt out of the ads in the app. This is how much they care about our experience as users - not even enough to read the complaint.
Enbrighten hates its customers.
App works fine. I love having such easy control over all my lighting, and it has every feature i need. Too bad they just cant help themselves from treating me like a cashpig. I wasted time trying to find a setting to opt out of the ads - i dont think they added that.
[edit to add] Jasco has added an irrelevant reply which confirms that you cannot opt out of the ads in the app. This is how much they care about our experience as users - not even enough to read the complaint.
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App needs improvement
Love the lights and the app is cool, convenient full of options. However, the app needs improvement. The schedule feature stopped working. We have to daily turn off the lights (manually) from the app although we set up a daily schedule in the app. Kind of annoying being that we don’t remember daily to turn them off so sometimes the lights are on all day long. Wasting energy. Would love for this to be fixed.
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Schedule not working
The past week the lights have not been turning off, even though I have a schedule set. Fix the bug!
