Offline issues
I have five smart plugs. I have experienced constant “offline” issues. Very frustrating since we are not at our home for long stretches of time. Should be able to reset the device while away from the router.
Avoid This Company
This app used to have the ability to create, edit, and save custom lighting modes. The latest version has removed that functionality. Some “upgrade”. And their customer support stinks, too. No online support form, and telephone support is only available on weekdays.
snarky reminders
I do not pay money to get snarky reminders from a smart plug. Hey ENBRIGHTEN, PAY ATTENTION! We don’t like reminders that sound like a nagging mother.
LED lights
I purchase led lights from this brand. Set up came with 2 options. One being screwing the lights into my wall, the other being sticking them with sticky tabs. I chose sticky tabs. They came off after a few hours. Did not even last a day. The other option, screws, would’ve damaged the wall. So I was unable to use it and wasted my money. I do not recommend purchasing LED lights from this brand. you’re better off with SHEIN or Temu
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Unfinished software
1. No multi-admin functionality for matter device. This should be mandatory for all matter controller software
2. After using the software without account, I can only create a new account with “username” (but dev really meant email address), not existing account, not SSO account, only a new email address. Otherwise, I “lose” all devices (I don’t really know dev means unconfigure this controller from the device or resetting the device (qr code rescan warning) or silently make them lingering to their server)
3. If I “remove device”, there are two options: “remove” or “disconnect and remove data”. Please educate me how to read them.
4. You cannot skip firmware update dialog IF you want to modify device configuration. However, you can control it from home page. Why?
2. After using the software without account, I can only create a new account with “username” (but dev really meant email address), not existing account, not SSO account, only a new email address. Otherwise, I “lose” all devices (I don’t really know dev means unconfigure this controller from the device or resetting the device (qr code rescan warning) or silently make them lingering to their server)
3. If I “remove device”, there are two options: “remove” or “disconnect and remove data”. Please educate me how to read them.
4. You cannot skip firmware update dialog IF you want to modify device configuration. However, you can control it from home page. Why?
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