App is awful
Why is it so damn hard to find the schedule part. You would think this would be right out in front when you click on the device. But nope, it’s in some place your eyes don’t go to in all the open space in the app. Whoever designed it never test marketed it.
Options taken away from app
Originally purchased the smart plugs for the features like controlling plugs based on the weather. This was possible through the old app features. In winter when it would get near freezing, I would have the Smart plugs turn on a heater. In summer when it was over 85 degrees, I had certain fans turn on. Now Enbrighten has taken away this feature. So my Enbrighten smart plugs have become obsolete. Thanks for nothing Enbrighten
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Very limited “matter” compatibility
You only get very basic functions using Matter for HomeKit, and can’t use the Enbrighten app to get the advanced features without losing Matter connectivity. Needs work still.
Offline issues
I have five smart plugs. I have experienced constant “offline” issues. Very frustrating since we are not at our home for long stretches of time. Should be able to reset the device while away from the router.
Avoid This Company
This app used to have the ability to create, edit, and save custom lighting modes. The latest version has removed that functionality. Some “upgrade”. And their customer support stinks, too. No online support form, and telephone support is only available on weekdays.
