Am I missing something?
I’ve had the Yale lock professionally installed and redownloaded the app.
The lock itself does its job fine. Apparently the $200 lock I bought also needs another device so that it can be wifi enabled?
On the app, I say “redownloaded” because I stayed at an Airbnb years ago that recommended use of the app. I can’t delete it from my keychain and every online help guide keeps saying to go to a section I simply don’t have on my app.
The whole thing is extremely disappointing. I switched from kwikset because I thought this was too of the line. I sincerely hope I’m missing something because if this is what a ~$200 lock gets you and the app is essentially useless since there’s no wifi option without another purchase, hard pass.
The lock itself does its job fine. Apparently the $200 lock I bought also needs another device so that it can be wifi enabled?
On the app, I say “redownloaded” because I stayed at an Airbnb years ago that recommended use of the app. I can’t delete it from my keychain and every online help guide keeps saying to go to a section I simply don’t have on my app.
The whole thing is extremely disappointing. I switched from kwikset because I thought this was too of the line. I sincerely hope I’m missing something because if this is what a ~$200 lock gets you and the app is essentially useless since there’s no wifi option without another purchase, hard pass.
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Lost connection
It’s a great app but it keeps getting disconnected from the Wifi
Best Lock Ever
To be honest and i am very impress. Since my first time install the Yale lock. It work well and . I really do loving it . And will purchase for more soon
Lock Update Fails
I’m stuck in an endless loop where the app says I have a lock firmware update for matter support, I click update, the update immediately fails with an error that isn’t descriptive, and then the app again tells me I need to update.
I’ve tried to troubleshoot - replaced batteries in lock, tried a different phone, WiFi on/off, etc.
Same problem - please fix or help!
I’ve tried to troubleshoot - replaced batteries in lock, tried a different phone, WiFi on/off, etc.
Same problem - please fix or help!
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Menu bar hides battery status
The app works Ok, but the menu bar overlays the battery status on the app on my iPad, which is annoying. There is plenty of real estate on the app to address this issue. Once addressed, I will change my rating for the app.
