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myTouchSmart

myTouchSmart

WIFI Smart Device

186 ratings
84 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

Released
August 6, 2018
Updated
January 16, 2020

Features

Developer

Jasco Products Company LLC
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📝3+ tags
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

Easily set up, program, and control smart devices in your home or office. Schedule device operation with custom programs, group multiple devices, and utilize sun tracking technology. Integrates with popular voice assistants.

✓Simple 4-step setup
✓Program and control devices
✓Create device groups
✓SunSmart technology
✓24-hour countdown options
✓Google Home & Alexa integration
Show original description

What users say about myTouchSmart

Reviews of myTouchSmart are mostly negative: the Utilities app is rated 2.5/5 from 186 App Store ratings. What users like most: easy setup and installation process, convenient scheduling and timer features. Top complaints: wiFi connectivity issues and frequent disconnections, incompatible with mesh networks and WiFi 6 routers. Summarized from real user reviews.

Positive things

  • 👍Easy setup and installation process
  • ⏰Convenient scheduling and timer features
  • 🔊Works well with Alexa and Google Home integration
  • 💡Simple and intuitive app interface
  • 🏠Affordable smart home solution without requiring a hub
  • 📱Remote control functionality from anywhere
  • 🔄Grouping feature for multiple devices
  • ⚡Manual button control works reliably

Negative things

  • 🐛WiFi connectivity issues and frequent disconnections
  • 🚫Incompatible with mesh networks and WiFi 6 routers
  • 📵Device goes offline unexpectedly and won't reconnect
  • ⚠️Alexa integration stopped working in late 2025
  • 🔧Poor customer support and limited business hours
  • 📱App crashes and force closes frequently
  • ❌Doesn't work with HomeKit
  • 🌐WiFi field disabled during setup on iOS
  • ⏱️Daylight Saving Time not automatically adjusted
  • 🔌Incompatible with certain internet providers (Comcast)
  • 🎯Unreliable remote on/off control from phone
  • 📊Limited to 5 settings per day/week
See all reviews

What's New in myTouchSmart

2.0.1

January 16, 2020

This release contains performance and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

No longer works with Alexa

Late in 2025 this app stopped working with Alexa. Neither company has suggested a fix although many people have complained!
OOrovalleybill

Waste of money and time

Would not connect. Reset it 2 dozen times. Nothing worked. China-made.
KKevlareri

Mrbill

100% useless app. I only gave it a one star because -5 was not an option!
MMrbill044

Garbage brand switching to somebody else

This stuff never connects nor stays connected do not go with this brand
K3keltner 3

Never connects

Don’t buy! They either shut off in error or they never connect to WiFi. Do not waste your time with this brand.
BNbilling nightmare
See 79 more reviews

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See developer apps

User experience

🐞

Reported Bugs

13 issues

App won't connect to WiFi during initial setup

Bug

Device offline error that persists after resets

Bug

App force closes on launch

Bug

Dusk to dawn schedule runs 1 hour off after DST changes

Bug

Device fails to update firmware

Bug

App refresh button requires multiple taps to show status

Bug

Remote control shows loading then fails

Bug

WiFi settings not displaying in iOS setup

Bug

Device rapidly blinking but won't connect

Bug

Manual setup connects to WiFi but fails final step

Bug

App feedback and instructions links don't work

Bug

Scheduled timers don't execute as programmed

Bug

Device unresponsive after power outages

Bug
✨

Requested Features

9 requests

HomeKit compatibility

Feature

Apple Watch app support

Feature

IFTTT implementation for advanced automation

Feature

Automatic Daylight Saving Time adjustment

Feature

Time zone correction option

Feature

WiFi 6 router support

Feature

Mesh network compatibility

Feature

Smart Life app integration

Feature

Better firmware update process

Feature

FAQ

What does the myTouchSmart app do?

The myTouchSmart app allows you to easily set up, program, and control WiFi-enabled smart devices in your home or office. You can schedule operations, group devices for simultaneous control, and even use features like SunSmart technology to automatically adjust to sunrise and sunset.

How do I set up a new smart device with the app?

Setting up a new smart device is a simple four-step process. First, you'll set up your account, then link it with your router, find your device, and finally set its program. You can add additional devices directly within the app.

Is the myTouchSmart app free to use?

Yes, the myTouchSmart app is available for free. There are no in-app purchases or advertisements mentioned, indicating a completely free user experience for controlling your smart devices.

What smart home platforms does myTouchSmart work with?

The app is designed to work with popular voice control platforms. It offers integration with both Google Home and Amazon Alexa, allowing you to control your smart devices using voice commands.

Can I control multiple devices at once?

Yes, the app makes it easy to control multiple devices simultaneously. You can set up 'Groups' to program and manage several devices at the same time, simplifying your smart home automation.