Missing Functions
I would think that both of these could be achieved with a software update.
Response from developer
Hi there! Thank you for taking the time to share such thoughtful feedback. We're happy to hear that Intermatic Connect has been a game changer for your property and that you've had reliable performance with your timers. We also appreciate your suggestions. The ability to schedule events farther beyond sunrise or sunset, as well as viewing your timers immediately without having to refresh the app, are both valuable usability enhancements. Feedback like yours helps us better understand how customers use our products in real-world applications, and we've shared your suggestions with our product team for consideration in future improvements. Thank you again for your feedback, and thank you for being a customer! LG
Make temporary timers will make app great.
New Update Has Interface changes
Response from developer
Thank you for taking the time to write such a detailed review. Because you said you don’t normally leave reviews, your review makes this even more meaningful. We are excited to hear that you find the new interface intuitive, logical, and easy to use. Your comments about scheduling, navigation, and device recognition are exactly what we hoped to achieve with this update. We love learning how our products are being used. It’s wonderful to know you are using it to control your outdoor lighting for convenience and safety, and even better that you’re creating a well-lit path for your wife. This is the kind of impact we love to hear about. We also value your suggestions about expanding compatibility to Apple TV and Mac. Feedback like this helps guide future development, and we have already shared your ideas with our product team. We’re grateful for your trust in Intermatic and your thoughtful review. It means a lot to us and to all involved! Thank you for being a customer! LG
Intermittent connection in local
Response from developer
Thank you for reaching out to us! We’re sorry to hear you’re having intermittent connectivity issues with the Intermatic Connect app. It’s great that the network diagnostics show a stable connection, which means there may be an app-related or communication layer issue we can help resolve. Our Technical Services team would be happy to diagnose the issue over the phone with you. Please reach out to them at 815-675-7000, Monday through Friday, 8:00 AM to 4:30 PM, CST. They will work with you to get everything running smoothly. Thanks again for bringing this to our attention; we look forward to helping you. LG
Barely functional
Also, couldn’t we connect using bluetooth instead of searching for a wifi network, using a password that isn’t listed on the timer page, with my phone trying to connect to that network afterwards?
