App won’t even open anymore
Response from developer
Thank you for the feedback. We truly regret any inconvenience this has caused you. Our technical services team is available to assist and has requested that you call them to troubleshoot the issue over the phone. You can reach them at 815-675-7000, and their office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday. We value your business. LG
Difficult to connect WiFi
Response from developer
Thank you for the feedback. We sincerely apologize for the inconvenience this has caused you. Our technical services has asked that you give them a call to troubleshoot the issue over the phone. You can reach them at 815-675-7000, office hours are 8:30 AM to 4:30 PM, M-F. (CLOSED on Thanksgiving) We appreciate you being a customer. LG
Not working
App won’t load with IOS16.2
Response from developer
tvmo - We apologize for the issue you're having with the Ascend Smart App. Please call our Technical Services Team at 815-675-7000. They will troubleshoot the issue with you over the phone. (office hours are 8:30 AM to 4:30 PM, Monday - Friday CST) Thank you for being a customer! LG





