Ascend Smart Timer

Ascend Smart Timer

Come Home to Ascend

68 ratings
33 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 7, 2018
  • December 28, 2021
Ascend Smart Timer screenshot #1 for iPhone
Ascend Smart Timer screenshot #2 for iPhone
Ascend Smart Timer screenshot #3 for iPhone
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About

Easily create and manage custom 7-day lighting schedules for your home. This app offers quick access to ON/OFF controls, schedule updates, and template selection, saving time and money while enhancing energy efficiency and comfort.

Create 7-day lighting schedules
Update schedules easily
ON/OFF controls
Template selection
Energy efficiency
Home comfort
Show original description

What's New in Ascend Smart Timer

1.8.4

December 28, 2021

Maintenance release to improve performance and small bug fixes.

User reviews

App won’t even open anymore

Not sure what else I can say, the app can’t even load on the new iOS versions.

Response from developer

Thank you for the feedback. We truly regret any inconvenience this has caused you. Our technical services team is available to assist and has requested that you call them to troubleshoot the issue over the phone. You can reach them at 815-675-7000, and their office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday. We value your business. LG

Difficult to connect WiFi

Had this for 2 years. The most impossible unit to connect to WiFi. Loses connection. Rebooting the router used to fix it. No more. Frustrating. Grrr

Response from developer

Thank you for the feedback. We sincerely apologize for the inconvenience this has caused you. Our technical services has asked that you give them a call to troubleshoot the issue over the phone. You can reach them at 815-675-7000, office hours are 8:30 AM to 4:30 PM, M-F. (CLOSED on Thanksgiving) We appreciate you being a customer. LG

Not working

Not working on iPhone 14 pro max. The app force closes as soon as I open it

App won’t load with IOS16.2

App crashes all the time and never loads. I understand that manufacturers that produce electro-mechanical hardware devices won’t have top notch developers but if you are in this space, do it properly or use a 3rd parity tool that is in this space.

Response from developer

tvmo - We apologize for the issue you're having with the Ascend Smart App. Please call our Technical Services Team at 815-675-7000. They will troubleshoot the issue with you over the phone. (office hours are 8:30 AM to 4:30 PM, Monday - Friday CST) Thank you for being a customer! LG

WORST APP

Absolutely the worst app for your lighting needs. Look elsewhere!!!!

Developer apps

FAQ

What does the Ascend Smart Timer app do?

The Ascend Smart Timer app allows you to create and update custom 7-day lighting schedules for your home. It provides intuitive control over your Ascend Smart In-Wall Timer, enabling you to set lights to turn on and off automatically.

What are the key features of the app?

Key features include the ability to create 7-day schedules, update them quickly, select pre-made templates, and directly control your lights with ON/OFF functions. The app is designed to enhance energy efficiency and home comfort.

Is the Ascend Smart Timer app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

Who is the target audience for this app?

This app is designed for both homeowners who want to easily manage their home lighting and installers who need an efficient tool for setting up and updating Ascend Smart In-Wall Timers.

How does this app help save money?

By enabling the creation of consistent 7-day lighting schedules, the app helps boost energy efficiency. This can lead to reduced electricity consumption and, consequently, lower energy bills for homeowners.