OBHAI User Reviews

OBHAI
OBHAI
OBHAI SOLUTIONS LTD

Customer Experience

Positive experience38.6% of reviews
Neutral2.8% of reviews
Negative experience58.6% of reviews

~ Based on 145 written reviews from the US App Store.

What users say

Is OBHAI Safe?

OBHAI appears safe based on user ratings. AppsHunter Safety Score for OBHAI is 94/100.

This assessment is based on 4,853 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
3.4% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 4,853 App Store ratings for OBHAI.

Is OBHAI Legit?

OBHAI appears to be a legitimate app. AppsHunter Legitimacy Score for OBHAI is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best CNG Ride App in BD!

Thank you for all the services! We will appreciate more coupons and offers of CNG rides.

Bug

After requesting a ride, even when a driver accepts the request, the app continues to display “Looking for drivers.” I have to close and reopen the app for the status to update. Additionally, several other features are not working properly on iPhone.

Worst share app

Everyone cancels

Faltu App

Faltu App slow worst UI/UX

baler app

kono kamer e na dhoner app banaise

Nonsense Service

I'm absolutely furious about what happened with my recent payment. A very bad incident occurred, and it's completely unacceptable.
I paid the driver in cash, including a tip, and in the meantime, this app automatically charged my bKash account without any warning, verification code, or approval from me. This is an absolutely SHOCKING and infuriating failure of your system.
What kind of app has such a terrible security flaw? It's a blatant disregard for a customer's financial security. This is a total scam. Your app is a complete piece of garbage for pulling a stunt like this. Fix your app and your terrible payment system.
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Safe & comfortable

Nice app

No hassle, quick pair

I like the way of their payment system. It's always online so no extra conversation with the drivers. Also, the app is very straight forward.

Financial Theft Risk

It’s a very risky app. In the name of binding your account with online wallet they can check your balance (they got full access of your online wallet). And after enlistment start getting bkash scammers call. Avoid this app and be safe.

*** They must visibly advertise cashless transaction on the app.
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Worst customer service

Used their service and there was an issue with fare. The driver charged me twice. When reported they non-stop called me atleast 5/6times during work hours and repeatedly asked the same questions without solving the unwanted fare issue. They even asked the driver to call me on my personal number and confront me!!!!! That is the most disgusting level of customer service I have ever encountered. Even after which I cooperated with them and yet without any update they kept only calling me. Let me finish by saying, I am a daily uber user who has received their issues solved within 5 minutes without harassment. Anyway, when I tried to delete my obhai account their system hangs. A clever way to stop customer churn. Not to mention, their charge is always 50-100 taka extra than what any other service charges.

0/10 for my bad experience.
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U

Very expensive compared to other apps

Extra charge issue

They lure customer through less estimated fare then charge much more than that, even on empty road. Gonna uninstall.

Review

Good app

Drivers are liars

I had a very frustrating experience with two drivers who canceled after getting close to my location. Both of them told me they were on their way, but then they canceled without any valid reason. It’s extremely unprofessional to keep customers waiting only to back out at the last minute.

Bad UX

I cancelled my ride 3 times it still searching for new ride again and again

Couldn’t login

I have tried resetting as well as called contact center couple of times but still unable to find a solution to use the app!

Worst customer support

Very very poor customer support, fair is fairly high, availability is low, I uninstalled this garbage …

Payment method

Driver was asking to pay by cash as he was complaining not getting access of online payment but I declined to provide cash as because it was already deducted while booking the ride. So next time pls be concerned regarding the payment method. Thanks

They accept through bkash that's great!

The online transaction is so good. But sometimes drivers intentionally take a long root and Delay to get more rent.

Payment issue

Today, when I booked obhai it showed BDT 227. But after completing the trip it changed into BDT 263.80. There was no traffic at all. And when I booked again the payment showed BDT 247. Now the problem was with bkash payment and also the payment increased into BDT 270 that I had to pay in cash. This incident was really annoying. Even the drivers nowadays drive very recklessly and not so cooperative at all. Another issue I faced yesterday was that the dropoff point wasn’t showing in the CNG driver’s phone.So I had to pay extra 50 taka after paying via bkash just because the dropoff location wasn’t showing! What kind of joke is this?? Should we just stop using this app?
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