Inconvenient
Worst service by developers, easy to walk to destination rather than wait
Iipxpt
Pathao Report not working
I was overcharged my last trip and this report not working and lot of iOS issues
MMahbub9
Poor service
The service is so poor and the drivers keep on cancelling the rides after accepting them. Is this some kind of joke or what we were in hurry and hoped that a driver would accept the ride but the riders think that this is some kind of game.
GGgispro
Poor Complaint Handling and Lack of Accountability for Rider Misconduc
Riders frequently cause various issues, but the app lacks a direct contact number to report them. Even when complaints are submitted, there is no visible follow-up on the actions taken by customer service. As a result, customer frustration continues to grow. Pathao must improve its complaint handling and accountability.
Show more
TTravellerbd
Horrible service
random price spikes after showing a significantly lower rate, unruly drivers, worst of helmets, cancelling after making me wait for 15 mins- they have it all. the only time i’d pick pathao over uber is if they are giving me over 30 tk discount. heard their company culture is horrible too
MIMahmud I.
