Pathao User Reviews

Customer Experience

Positive experience22.1% of reviews
Neutral8.4% of reviews
Negative experience69.5% of reviews

~ Based on 594 written reviews from the US App Store.

What users say

Is Pathao Safe?

Pathao appears safe based on user ratings. AppsHunter Safety Score for Pathao is 90/100.

This assessment is based on 17,367 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.4% of ratings point to a safe experience
3.0% of ratings suggest some concerns
8.6% of ratings point to a risky experience

~ Based on 17,367 App Store ratings for Pathao.

Is Pathao Legit?

Pathao appears to be a legitimate app. AppsHunter Legitimacy Score for Pathao is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

NOT SAFE!!

Driver started forcing for more money, called in-app’s emergency number. No help. The whole thing is a joke! Take vehicle at your own risk! No obe will help

Discrepancy between pessenger and driver fair

I am an Uber user , just to support your service , I am using it. The fair what it shows to me and the driver is not correct. You need to work on it and show the proper fair. I want to rate you below 4, what you have seen is just to encourage you to uodate your system. If this happens in will switch to Uber. Your divers are very helpful and friendly.
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Worst experience

If you are looking for the worst possible experience in ride hailing, Pathao should be your top choice. Be it the app experience, be it the drivers and the bikers, they won’t fail to disappoint you. It’s like a system entirely designed to irritate people with sub par service.

ride share is good food delivery scammed me took my money didnt deliver food

hh

Scam of an app for ride sharing.

A single drop of rain, fares skyrocket! I pay 80tk toll for the expressway to reach faster! Pathao slaps me with a 150-250 BDT increase in fare cz of route change even though its faster? I mean bro this is modern day digital robbery right out of the pocket, in your hands!
The only reason i have been using this app is for paylater and that too only for ordering food!
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Worst service as the days go

Please fix your algorithm. Without reason suggesting longer route. Driver changes route but the impact is on customer

Worst customer service

They don’t solve their customers issues.Don’t even listen them such a very poor service

Overcharging

When I requested a ride pathao shows a fare but when the ride finishes they charge nearly double
What is this I travel through same route
This is absurd.

Pathao points

আমি বিগত ৬/৭ বছর ধরে পাঠাও ব্যবহার করছি। অনেক পয়েন্ট আমার জমেছে, কিন্তু আমার কথা হচ্ছে আমার জমানো পয়েন্ট এর কেন মেয়াদ থাকবে। আমার পয়েন্ট আমার যখন মন চাবে আমি ইউজ করবো। এটার তো মেয়ার থাকার কোন মানে আমি দেখছি না।

দ্রুত এর একটা সমাধান করা উচিত বলে আমি মনে করি।

If you like Trouble, try this app

They have the world worst service regarding parcel and customer support
Your parcel will stuck on hub week and week
They don’t care about customers
If you life goes very well and you feel bored then this app can make you life hell

বাটপার

৭ দিনে ঢাকা থেকে একটা প্রোডাক্ট কুরিয়ার করতে পারে না । কাস্টমার সার্ভিস আরেক বাল দুঃখিত স‍্যরা আমরা দেখছি ছাড়া তাদের আর কোনো জবাব নাই

Fair gets way too much after ride ends

After the ride ends no matter what was the cause and who’s fault it was the fair gets increased a lot. The drivers take advantage of it. I faced it two times when drivers took long detour and one didn’t call me for 20 minutes after reaching the pick up spot

App not fully functionally

I can’t cancel a parcel order by myself there’s no option for that.

Push Notification and Unprofessional Driver

This aps sending unnecessary push notification every day. I use this pas almost every day for car. may driver accept but never come. Pathao should take necessary action on this. If the driver accept and cancelled the request with in 1mnts its fine but after one mnt driver should face penalty.

Pathao driver apps need

make pathao driver apps for iphone.

Worst app

Worst service ever. I wanted to deliver a parcel and the app appointed a rider for parcel pickup. But when i called the rider and asked him when will he arrive for pickup he told me that my location was not his area. And this happened 7 times for the same parcel in same day within some hours. One rider even told me that he didn’t receive any order while in the app it was clearly showing his name and number as rider. I was truly devastated by this hassle man. Never using this trash app again 👎🏻
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Never order food from this app, rather pick Foodpanda.

The pathao heroes barely accepts any orders these days. When they do, they all have the same excuse,” oh bhai bike noshto, ashte parbo na.” But when I tend to receive the food, it’s 50+ min late, food is cold and sometimes the food packaging is open. Often leads me to the question what happened while delivering.
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Awful

Prices are unfair, they charge extra prices for different unethical reasons. And Discounts are just for show. It won’t works. App is still not developed yet. If they can’t fixed it then they should shut down.

Pathao Food Order

Most of the time order gets canceled after placing the order. Until you comeback and check you don’t even know your order had been canceled.

App not working.

Pathao food doesnt work. Wont open. Doesnt do anything when trying to open