Face ID login
Log in doesn’t keep Face ID activated. Works for a day then shuts off
can’t log in ~50% of the time
im unable to log in way too often - it will say “bad request” when doing face id or manually entering password
Missing basic, essential features
No way to make loan payments through the app. One is forced to wonder what this app is intended for?
App makes you want to leave.
Pay a real app developer, I’m glad you allowed a high school to design it but come on its 2022. Not just your app but the darn mobile website is so terrible stacked. Literally leaving this bank for their UI.
Appearance
The numbers on the app are way to small and I think you should modernize the style of it. I think it would be better if the numbers were bigger
Depositing a check
I understand technology requires patience. However, after multiple attempts to deposit a check, it worked. Multiple times it did not accept the endorsement, then it indicated the amount of the check entered did not match. But it did. After three attempts to redo the amount, it finally accepted the amount even though the amount entered was always the same. Because I was having difficulties using my iPad, I attempted to login to my phone with the hopes that it would work, but it repeatedly told me my login information was not correct. But it was. Oh well, the check is deposited. Life goes on!!!
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Face Identification
I have to retype my password and my username all the time.
Great service
It’s wonderful
Good when it works
Great app when it works.
Too many unresolved issues
Face ID is a mess. Overall experience is clunky and not what I would expect of an app. Terrible support for an iPad. Old app had a better experience, not that it was great, but the information was more readily organized and available. Some good stuff. Really like mobile deposit when it’s not being temperamental.
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OCB Mobile App
The app works great!
However, it would be great to obtain the principal and interest breakdown of each monthly loan payment.
However, it would be great to obtain the principal and interest breakdown of each monthly loan payment.
Can't login half the time
Can't get in to my account. Keep getting "bad request" errors when I try to log in.
Much room for improvement
50% of the time 100% of the time an error of “bad request” is displayed and won’t let one log in. Buttons are “grayed out” when in fact they are clickable. Good news is the app can only improve.
Not what I call “modern” interface
This app is “functional” when it runs, which isn’t all the time. Interface is not anywhere near what I think of as a modern standard for banking platforms. Using on an iPad is not practical unless you love portrait view as there is no landscape view.
Overall, meh...
Overall, meh...
Nice features, unstable
The features of the new app are really nice, but it’s horribly unstable. It frequently takes 5+ try’s to login due to bad request errors.
Tapped four stars not five
Tapped four stars not five
Needs some work
I have faceid login but it keeps giving me “bad request”. I have to swipe remove the app and try again two times to finally log in.
App is junk
Once click on app will allow on maybe once if lucky. Had uninstall app and reinstall app to get the app to work just once! If logging in a second time will get an error.
Did you develop this in house?
This app is very clunky, and not intuitive. Do you only have one or two app developers cause it sure seems like it? For a financial institution seems subpar.
Hit or miss
I know it’s a new app, but it’s frustrating that it doesn’t work half the time I want to use it to deposit a check.
