From Bad To Worse
Never works. Oh yeah, the little wheel spins. A lot. And what about the “search catalog” feature? Oh wait, that never works either. How many “uninstalls and reinstalls” does a patron have to do?
The app itself aweful
Keeps crashing not loading anything at all after i logged in
Soooo slow
I don’t know how they’re making their server calls but dear lord it is slow. You have to wait a full minute for anything, even your card, to be visible.
When it works, it works
When the app works, it works fine. But lately I can’t even log in, which makes it functionally useless.
Crashes every time I click “place hold.”
This is a new one but yeah can’t place a hold anymore because the app just closes immediately.
The old app was leaps and bounds better
The new app is so slow and obnoxious to use. Everything takes forever to load and it’s hard to navigate. I wish we could get the old app back.
Horrible app
The app crashes often. Requires user to continually reload.
Terrible upgrade
The switch to the new app clearly shows a preference for price over function. The app takes over a minute to load. Sometime doesn’t load at all. With most recent upgrade it deleted my user number AND doesn’t open, even with deleting the app and reloading it. It really makes taking out library books an unpleasant experience. Please fix this app.
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Functional but Inaccurate
While searching up for materials through the catalog works just fine (but will also note that their catalog is small and could use some new materials to be added), checking for library hours was horribly inaccurate. The main website too.
Went to my local library after checking THE Ocean State website, the app, and even Google Maps for good measure, to be sure that they were open, and they were not.
I don’t understand how a library system doesn’t value itself. Want more patrons and more people to use the libraries? Be better. DO better. Be more accurate.
Went to my local library after checking THE Ocean State website, the app, and even Google Maps for good measure, to be sure that they were open, and they were not.
I don’t understand how a library system doesn’t value itself. Want more patrons and more people to use the libraries? Be better. DO better. Be more accurate.
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OSLM Stinks
The latest version (December 2024) of this Ocean State Libraries app is terrible. It constantly locks up, doesn’t display correctly and requires me to delete it and reinstall it from the App Store to do one or two searches before it’s useless again. PLEASE FIX THIS APP. It is critical for library patrons.
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This new app is absolutely terrible
It locks up on my iPhone. I can’t enter the pin.
Enjoying New Look
I am really enjoying the look of the new app. The thematic carousels of book covers that greet you make browsing for a potential read much easier. It really complements my use of the Libby app. This is a great improvement over the last version.
New App does not work for me
The old app worked fine. The new app does not work on my older phone. Poor people frequently have older phones. Fixing what wasn’t broken has the expected results. The library has inadvertently excluded poor people from access. This certainly is counter to the library’s mission.
Keeps getting worse
The second to last version of this app worked well. I relied on it and enjoyed using it. The last version of this app only allowed me to use the library card barcode for scanning. I relied on it. This version of the app is completely nonfunctional. I have an iphone 6s. Considering this is a public library app, it should be functional for a wider variety of phones, including older ones.
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Doesn’t open
The app doesn’t open; it instantly crashes. I tried deleting and redownloading but no luck. Please fix this soon!! I love my library!! I will update review when it’s fixed xoxo
Lost
Bring back Libby. This one is terrible
New library App Keeps Crashing
I have an iPhone 7. Old app worked great. This one keeps crashing before I can open it. Please fix so it works with older phones too. We can’t all afford newer iPhones. Thanks!
Broken- but was great while it lasted
Since yesterdays version update to 24.05.00 the app only crashes. No matter how many times the awesome ladies at the appanaug branch tried to help me uninstall and reinstall it.
We were able to confirm that I was downloading the new app but even they could not understand why the app keeps crashing.
If this could please get fixed I really enjoyed being able to check for books and media and request holds on them right on my iphone.
We were able to confirm that I was downloading the new app but even they could not understand why the app keeps crashing.
If this could please get fixed I really enjoyed being able to check for books and media and request holds on them right on my iphone.
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Horrible App
Constantly freezes and forces you to delete app and reinstall.
Pretty good but has a bug
Whenever there’s a long list of checked out or Hold items and I attempt to use filter to select only physical materials, the sorting goes into a neverending tailspin. This does not happen with other filters chosen.
