Free

Details

  • Released
  • Updated
  • June 14, 2012
  • August 29, 2025

Features

OCFL 311 screenshot #1 for iPhone
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About

Report non-emergency community issues in Orange County, Florida, such as potholes, graffiti, and traffic problems. Submit reports anonymously or track their resolution with contact information. View a map of local issues impacting your neighborhood.

Report non-emergency community issues
Submit reports anonymously
Track report status
Map community issues
Report animals, traffic signs, potholes, graffiti, sidewalk repair
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What's New in OCFL 311

4.7.4

August 29, 2025

Added new way to select report location by dragging the map. Added app shortcuts for Curbside collection and FAQs. Bug fixes.

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User reviews

Can’t submit a report

Hangs there then says network error message

Very slow to save reports

This app looks very bare bones, which would be OK if it worked well. I like that you can submit a report anonymously, but in my case it took thirty seconds to submit a very brief all-text report. Please speed that up, because I almost closed the app thinking it failed.

This app is trash

This app is beyond broken. If you want to submit anything you need to have your personal information saved. However, even if you have the info section filled out, the app doesn’t recognize it and won’t let you submit any reports. Another waste of time and money brought to you by Orange County.

Misleading

The system is misleading as work requests are continuously closed out with a “job completed” status message and the job in fact has not been completed. A “pending” status is much better than a blatant lie.

Report Details cannot be viewed when Phone is in Dark Mode

Helpful app but you can’t view reports while your phone is using dark mode. Also it doesn’t feel like they are taking advantage of the location information being provided (or it’s inaccurate) as they needed to call me for location information.

Developer apps

FAQ

How do I report an issue with OCFL 311?

You can report issues like potholes, graffiti, or traffic problems directly through the OCFL 311 app. The app allows for quick submissions, and you can choose to report anonymously or provide contact information to track the resolution.

Can I track the status of my reports in OCFL 311?

Yes, if you provide your contact information when submitting a report, you can view the status of your reports within OCFL 311 to ensure they are properly resolved.

Is OCFL 311 available on all devices?

OCFL 311 is available on iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems.

How often is OCFL 311 updated?

The app was last updated on August 29, 2025, indicating ongoing development and maintenance by the Orange County Government. Users can expect regular updates for performance and new features.

What kind of issues can I report with OCFL 311?

You can report a variety of local non-emergency community issues, including animals, traffic signs, potholes, graffiti, and sidewalk repair needs. The app covers many common neighborhood concerns.

What is the age rating for OCFL 311?

OCFL 311 has an age rating of 4+, making it suitable for users of all ages. This rating suggests the content is appropriate for young children.

Does OCFL 311 cost money to use?

No, OCFL 311 is completely free to download and use. There are no in-app purchases or advertisements within the application.

Can I see where issues are located with OCFL 311?

Yes, OCFL 311 conveniently maps the locations of important community issues. This feature helps residents stay aware of events that may impact their neighborhood.