OfficerTRAK

OfficerTRAK

by Off Duty Services, Inc.

292 ratings
98 reviews
Free

Details

  • Released
  • Updated
  • January 19, 2017
  • June 8, 2026

Features

OfficerTRAK screenshot #1 for iPhone
OfficerTRAK screenshot #2 for iPhone
OfficerTRAK screenshot #3 for iPhone
OfficerTRAK screenshot #4 for iPhone
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About

This platform connects off-duty police officers, their agencies, and clients needing their services. It streamlines the entire process of off-duty assignments, offering user-friendly online and mobile tools for easy, fast, and organized management. The system ensures transparency for all parties involved, allowing officers to focus on their primary duties.

Connects officers, agencies, and customers
Manages off-duty assignments
User-friendly online and mobile tools
Fast and connected process
Organized information access
Transparent status for all parties
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What users say

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What's New in OfficerTRAK

4.0.4

June 8, 2026

- Minor Bug Fixes

User reviews

Needs a refresh

Frequent slow loading, occasional freezing, and random force closes make the app frustrating to use. The UI feels dated and could use a modern update. Better map functionality and quick-filter tabs for Type 1, Type 2, and Split Shift assignments would significantly improve usability. Hoping to see performance and quality-of-life improvements in future updates
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Notifications

When you receive a notification, and tap on it, it does not take you to the job you were just notified on. You have to go to the available jobs and look for the job that you’re just notified about. That needs a lot of work.

It’s alright

App is fine. It works as I’m sure it’s intended to. Main gripes are as follows:
1: Can’t see jobs that are full
2: Clicking on a notification doesn’t take you directly to the job, just the main screen
3:It takes forever to load, and even when it does load, you have to pull down to make it reload about half the time before you can see anything
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WOW

I’ve noticed a major improvement in the OfficerTrak app recently. The loading times are significantly faster and much more responsive than before, which makes a huge difference when trying to snag shifts on the go. One of the biggest improvements is that minimizing the app no longer crashes the session — I can switch between apps and come back without having to reload everything.

Overall, the performance upgrade is very noticeable. The app feels smoother, more stable, and much more reliable in real-world use. Great job to the team for listening to feedback and making meaningful improvements.
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horrible

Works 50% of the time, always updating, full of issues.

User experience

🐞

Reported Bugs

15 issues

App crashes on first open, requires reopening

Bug

Crashes when switching between apps

Bug

Freezes when accessing calendar or other apps

Bug

Jobs show as available when already taken

Bug

Notifications appear but don't trigger sounds

Bug

Notifications received but no new jobs appear in app

Bug

Clicking notifications doesn't navigate to specific job

Bug

App fails to load jobs properly

Bug

Settings and filters don't work as intended

Bug

Session crashes when app is minimized

Bug

Inconsistent performance on newer iPhone models (iPhone 16 Pro)

Bug

Desktop/web version also slow and unreliable

Bug

Random crashes during job selection

Bug

App takes 3-5+ minutes to load

Bug

Excessive lag when navigating between sections

Bug

Requested Features

11 requests

Job radius/distance filter for location preferences

Feature

County-based job filtering options

Feature

Ability to view full jobs (not just available ones)

Feature

Direct notification-to-job navigation

Feature

Job grouping by detail company or station

Feature

Earnings summary (month-to-date, year-to-date)

Feature

Shift trading functionality

Feature

Quick job drop/release feature

Feature

Multi-device login prevention to ensure fair access

Feature

Improved job sorting and filtering options

Feature

Better notification customization

Feature

FAQ

What does OfficerTRAK do?

OfficerTRAK is a comprehensive software platform designed to connect off-duty police officers with their agencies and customers who need their services. It simplifies and organizes the entire process of managing off-duty assignments, making it easier for all parties involved.

What are the key features of OfficerTRAK?

Key features include connecting officers, agencies, and customers, managing off-duty assignments efficiently, providing user-friendly online and mobile tools, ensuring a fast and connected process, offering organized information access, and maintaining transparency regarding the status of assignments for everyone.

Is OfficerTRAK free to use?

Based on the provided information, OfficerTRAK is offered as a free platform. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is available at no cost to its users.

Who is OfficerTRAK for?

OfficerTRAK is intended for off-duty police officers, their respective policing agencies, and any customer or organization that requires the services of off-duty law enforcement personnel for various assignments.

How does OfficerTRAK help officers focus on their work?

The platform streamlines the entire process of off-duty assignments, which can often be time-consuming and complex. By providing a simple, organized, fast, and transparent system, OfficerTRAK aims to reduce the administrative burden on officers, allowing them to concentrate more on their primary on-duty police work.