Ochre App
I find the Ochre App really good, but l find it frustrating not being able to cancel appointments on the app. I hope you are able to rectify that. Thank you Roy Jeffries
Feedback
I asked for a Telehealth Appt and it's booked me a face-to-face appointment.
Each time I use the app, it tells me I should come 15 mins early as it's my first appointment there. I've been attending this practice for years. I'm also concerned I will then be charged a higher fee for a first appointment?
Can someone call me please to address the above issues.
Thank you
Each time I use the app, it tells me I should come 15 mins early as it's my first appointment there. I've been attending this practice for years. I'm also concerned I will then be charged a higher fee for a first appointment?
Can someone call me please to address the above issues.
Thank you
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Payment details
Why ask about registering a payment method each time. I filled it in once. Stop asking.
Paula
A little challenging because I have hand tremors
Booking appointment online
Easy to work through t the app
Exceptional
I have found the Ochre medical centre to be excellent. I have never had a late appointment or had to wait any length of time at this centre. The Ochre Health app allows you to book times that suit you and also had a special function where they can call you back for necessary appointments. The app is dry user friendly.
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App
Given the response advised me to arrive 15 mins early to fill n forms as it’s my first visit, which is totally incorrect. I’ve been coming for many many years even before it became Ochre so the app clearly needs updating.
Some work needed
Makes booking an appointment easier for those of us who can’t get to the phone during work hours. However, the new function, request a repeat prescription bit, just does not work, it just defaults you to making an appointment.
Ruth
Love being able to select my own time and doctor
Woeful!
Utterly pathetic!
Makes see a GP so much easier
By using the app, making and adjusting appointments is a breeze. Living 50kms from the clinic with little mobile signal, this app is designed to make my interaction with the clinic easier
First visit!?!?!
This is NOT my first visit !!!
8mo ago you replied that you were listening to my feedback, but EVERY time I book it comes up as first visit. FOR GOODNESS SAKE fix the app. This is NOT - underline NOT - my first visit, nor theforst time I have reviewed the app.
8mo ago you replied that you were listening to my feedback, but EVERY time I book it comes up as first visit. FOR GOODNESS SAKE fix the app. This is NOT - underline NOT - my first visit, nor theforst time I have reviewed the app.
Wrong time zone
No daylight savings time in Queensland I don’t live in Sydney
Ochre app
Easy to use. & save in calendar .
Review
This is not my first time at this practice
Easy booking
Easy to look appointment times and how long to wait for next appointment time. I like how you can pick times that suit my schedule.
Ochre app
Used this app a few times now to make appointments - it’s a smooth process each time.
Ochre Health
This service in convoluted.
Barely average
Its not user friendly. In that it does not list your doctor appointments all as one thing, but by location of clinic that day. which is stupid. you should be able to pick your appointment, then be told its at this location.
So easy, quick and reliable.
So easy, quick and reliable.
