Has stopped synching to watch
Great app but it has stopped synching to my watch, so not useful now as i have other apps that do similar for phone/ipad
MMogJ1976
Feedback on excellent app
This is by far one of the best apps I’ve ever used and I’ve been an IT all my life? I think the depths of understanding and effort to get as much useful data and information about real energy costs and usage to help the user to understand their energy costs and the best way to use them is tremendous. The extras for subscription far from essential are still worth it. I have one small suggestion though, I’m trying to reduce my notifications across the board and as subscriber I can have notifications when the price of electricity drops below a certain threshold which is great. But I believe this toggle also turns on notifications every day of when new rates are available. for me this is just noise and I only want the threshold notifications so separating out the two would just make the app very slightly nicer as if it could be - thanks
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SStllewelyn
Response from developer
Sorry for the delay in getting back on this (reviews can be slow, sorry). For support or feature requests send an email straight to contact@smarthound.uk and I will often get back to you within minutes. The way you describe it is how it should work: you set the toggle for e.g. 15p, and notifications should only be sent out when rates for the next day actually drop below this rate. Do check that it is set up as such. If it is, and you are still getting a notification every day even when rates do not drop below that value, then do reach out to me!
Subscription hasn’t renewed despite taking the money
I like the app and the additional features are worth the annual fee for the paid version. But octopus have taken my subscription renewal fee and not renewed my subscription. Neither did they notify me that they have cancelled my subscription. I now have the hassle of finding out who to go to and of sorting this out.
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Jjaha164
Great, when it actually updates!
The app on the watch will often just stop updating in the background and show you a static WRONG value on the complication, and when you tap into it it will just say “updating…” and never actually update even if the phone app has the current data. DO NOT PAY FOR THIS BROKEN APP
FFirePhantom
The data stopped
I can’t praise the developer enough not only is the information useful and much much easier to understand than the raw data from Octopus but Kim was very helpful when I had a problem with data coming from Octopus
MMike68h
