Has stopped synching to watch
Great app but it has stopped synching to my watch, so not useful now as i have other apps that do similar for phone/ipad
Feedback on excellent app
This is by far one of the best apps I’ve ever used and I’ve been an IT all my life? I think the depths of understanding and effort to get as much useful data and information about real energy costs and usage to help the user to understand their energy costs and the best way to use them is tremendous. The extras for subscription far from essential are still worth it. I have one small suggestion though, I’m trying to reduce my notifications across the board and as subscriber I can have notifications when the price of electricity drops below a certain threshold which is great. But I believe this toggle also turns on notifications every day of when new rates are available. for me this is just noise and I only want the threshold notifications so separating out the two would just make the app very slightly nicer as if it could be - thanks
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Response from developer
Sorry for the delay in getting back on this (reviews can be slow, sorry). For support or feature requests send an email straight to contact@smarthound.uk and I will often get back to you within minutes. The way you describe it is how it should work: you set the toggle for e.g. 15p, and notifications should only be sent out when rates for the next day actually drop below this rate. Do check that it is set up as such. If it is, and you are still getting a notification every day even when rates do not drop below that value, then do reach out to me!
Subscription hasn’t renewed despite taking the money
I like the app and the additional features are worth the annual fee for the paid version. But octopus have taken my subscription renewal fee and not renewed my subscription. Neither did they notify me that they have cancelled my subscription. I now have the hassle of finding out who to go to and of sorting this out.
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Great, when it actually updates!
The app on the watch will often just stop updating in the background and show you a static WRONG value on the complication, and when you tap into it it will just say “updating…” and never actually update even if the phone app has the current data. DO NOT PAY FOR THIS BROKEN APP
The data stopped
I can’t praise the developer enough not only is the information useful and much much easier to understand than the raw data from Octopus but Kim was very helpful when I had a problem with data coming from Octopus
Account switching
Love the app and it continues to get better. Like many I have two properties with Octopus accounts and it would be great if there was an easy way to switch between Octopus Accounts / Properties.
Waste of money
Well worded to get you to buy the app but doesn’t work on any ev plans or show smart slots you also have to pay to download the app then asked to subscription soon as api is entered little shady but October aid wipes the flow with it for stats.
Currently locks up
Was very useful; but this week it freezes on the start up when trying to open. Using iOS 26.0.1
Brilliant app
Really useful and comprehensive information but the Upcoming Rates Chart would be improved immeasurably if there were times shown along the x-axis. The 4 hour shading is good but not much use without some time numbers shown.
Excellent App
Appreciate the time and effort that has been put into developing this app. The comparison allowed me to select the best available deal and switch accordingly. I find the daily table really helpful to quickly see costs over the period.
The free electricity periods offered by Octopus skew my stats. I was wondering whether these could either be captured in the app, or the ability to enter the free period such that the calculations can be adjusted and keep the stats in line with billing?
The free electricity periods offered by Octopus skew my stats. I was wondering whether these could either be captured in the app, or the ability to enter the free period such that the calculations can be adjusted and keep the stats in line with billing?
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Paid subscription
Having upgraded to paid subscription I do not see any extra features. Am I missing something.
Apple Watch app
The Apple Watch app should just talk with the phone app to get the API/account details. Still haven’t been able to successfully enter the long API key on the watch! FFS. WASTE OF £2!
Doesn’t do anything you can’t get for free. Heavy subscription bias.
Downloaded this on a recommendation. Doesn’t do anything that the free octopus apps don’t do already…unless you opt for a subscription. Unless you need the watch functionality. It does do what it promises, but all the levers are for a subscription to really unlock it and get to the really useful functionality. Shame. Would get a refund if I could.
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Bit stuck though
Have been using app for past 6 months and find it very helpful. However in the past week, it tells me it is waiting for data yet the data is there on the octopus energy app. Can’t find any way of sorting this and loathe to delete app and start again for fear of losing data. Can’t see how to contact anyone apart from the review form. Help please someone.
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Battery Charging Slot Identification
The App is very easy to use. On the front screen you have a slider to find the best time to run an appliance by inputting the duration that the appliance will run for. This is useful for determining the best time to run something like a dishwasher. This also works for battery storage where the run period may not be continuous . IE my battery might require 10 kWh of overnight charging to get to the desired charge level for the next day. I would be looking for the best slots to achieve that. Having them highlighted is very useful for setting the timer on my inverter. This functionality would probably be useful for many people using the Agile tariff. It might be useful to have a toggle switch to identify if the period specified needs to be continuous.
This has rapidly become a “go to” resource so I will be switching to the annual plan.
The tariff forecast is a good indicator of what rates are forthcoming.
This has rapidly become a “go to” resource so I will be switching to the annual plan.
The tariff forecast is a good indicator of what rates are forthcoming.
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Lost features since last update
I can no longer generate reports, I’ve lost some usage data that was previously available and no live data anymore.
Prior to the update it was a really useful app
Prior to the update it was a really useful app
Rates not accurate
The rates are not accurate. It shows on this APP that the rate at 8am is 44.08p. When checking the with Octopus Agile API directly, the rate for that period is my location (G) is 42.07p.
Excellent
Been using this app for a couple of years. Its well thought out and presented. Genuinely useful.
App calculates the cheapest time to run appliances. Shows usage at various levels and makes it easy to see the effect of any changes in the pattern of use.
App calculates the cheapest time to run appliances. Shows usage at various levels and makes it easy to see the effect of any changes in the pattern of use.
Great App and super helpful developer
A must have for Octopus Agile users. And when I had an issue with the data (my fault) the developer contacted me with how to fix it easily within an hour of me asking the question!
Don't bother with basic version if you've got intelligent octopus-avoid
Whilst I'm sure the subscription version is great I have to say im really disappointed in paying £1.99 for the basic version which tells me nothing more than I can get from octopus themselves.
I just can't recommend sorry and feel I've wasted my money.
So having wasted my money that's why I've entitled my review to warn others more clearly up front that it won't work for intelligent octopus.
The screen shots on the app store are misleading you into thinking you'll get a load of brightly coloured graphics. The reality is all you'll get is a basic page showing very little.
So, the developer has my£1.99 meanwhile I am no further forward!
I just can't recommend sorry and feel I've wasted my money.
So having wasted my money that's why I've entitled my review to warn others more clearly up front that it won't work for intelligent octopus.
The screen shots on the app store are misleading you into thinking you'll get a load of brightly coloured graphics. The reality is all you'll get is a basic page showing very little.
So, the developer has my£1.99 meanwhile I am no further forward!
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