Won’t open
Response from developer
Hey there, What bad luck! You downloaded v4.0.1 which had a serious bug in it. You’ll find the current version all fixed and much more to your liking. I’m afraid sometimes bugs get through, especially for apps made in one person’s free time. I got this one squashed very quickly thanks to lots of helpful users who emailed me. You can always report problems to support@octoscope.app.
Pointless
Response from developer
Hi there, thank you for your feedback. I understand that load shift prediction during tariff comparison is important to you, and that specific feature is something I’ve deliberately not built in Octoscope. I understand you’ve bounced off the app, and hope you’ve found another tool for this job. If you’re interested to understand why, please read on. As a developer, I could analyse electricity patterns and make a good guess at categorising usage (e.g. EV charging, washing, cooking etc). I could then make assumptions about load shift potential and predict what a new tariff may cost a user, were they to make specific load shifting adjustments. I understand this is the feature you’re looking for. The problem for me is that requires a bunch of technological and lifestyle assumptions that would be wrong a lot of the time. The last thing I want is to encourage a tariff switch based on a modelled cost that may not be achievable in practice: that’s bad financial advice. Only my users know how much load they can really shift, so Octoscope answers a limited but precise question: “what would this tariff have cost you, based on how you actually used energy?” Rob
Beautifully crafted
Response from developer
Thank you for the kind feedback! I hope you continue to find the app useful. Rob.
Thanks Rob ☀️
Response from developer
Thank you for the kind review! I’m glad you find the app so helpful. Rob.
App Doesn’t Work
Response from developer
Hi there, I can re-assure you the app does work, as hundreds of happy daily users can attest! If you’re having repeated issues, contact me via in-app support and we’ll get it sorted. Remember to check your network and report the errors Octoscope is showing you - Octoscope will never tell you there’s a timeout, it will always give you something more helpful. Thanks, Rob.
Can’t connect with my API
Response from developer
Hi there, I'm sorry to hear you're having trouble connecting. If you'd like support with your issue please drop me a line at support@octoscope.app and we can get to the bottom of it & get you connected. All the best, Rob Developer
Ripoff of Octopus Watch
Response from developer
Hi there! Thanks for your review, I’m sorry to hear you feel this is a copy of Octopus Watch. I’d like to explain the positioning of the two apps and hopefully I can help you see the ecosystem in a more positive light. First up, this is not a “copycat” of Octopus Watch. Both are mature apps in a competitive ecosystem that includes many others. As with any crowded market, you’ll find similar features across multiple apps. This is normal software development. Octoscope and Octopus Watch adopt radically different designs and appeal to different users. You’re right to call out that Octoscope and Octopus Watch have different business models. I am proud that Octoscope is a freemium app. I never bombard users with requests to pay. Users see the paywall once during onboarding and later only if they try to access Pro features. The vast majority of users get great features without paying me a thing. In contrast, Octopus Watch has a price of entry that will discourage many. I understand you prefer paymium apps over freemium ones, and I respect your willingness to pay app developers for their work, but that does not mean Octoscope is a poor choice for other folks. You’re absolutely right you need a subscription to use Octoscope’s “slot finder” tools. Different apps will restrict different features. On the flip side, Octoscope users get carbon intensity data and daily breakdowns for free (both are subscription features in Octopus Watch). This is another form of choice for users - a good thing. You’ve called Octoscope a copycat but take issue with a difference in feature restrictions. Alas, we cannot have our cake and eat it. These apps exist in a competitive space. They are different and offer choice. That is good for users.
Fantastic
The tracker price page also allows us to stagger our use for the best price power. i.e. laundry, grass cutting…
Thank you for creating this app Robert.
FB
Response from developer
Hi there! Thank you so much for your review. I hope you enjoy the export data overhaul in version 3.0. This should let you get even more from your solar data. Cheers, Rob.
Brilliant
Amazing app
All functionality I use and definitely worth the subscription.
Definitely would like to see comparison against other tariffs as a main menu instead of a sub menu.
Definitely would recommend
Rubbish.
Response from developer
Hi there! Sorry to hear you're seeing errors with Octoscope. You can always contact me at support@octoscope.app for one-to-one support. Unfortunately energy accounts are all different and some customer have complex setups that need special handling. If you'd like to get up and running please reach out directly and we can investigate further.
Fails to load.
The operation couldn't be completed. (Octoscope.CarbonIntesityErrors error 2.)
Retrying…
Response from developer
Hi there! Sorry to hear you're seeing errors with Octoscope. You can always contact me at support@octoscope.app for one-to-one support. In this case, I suspect the issue will disappear with the next version (v1.3.0 - due shortly), but if not please reach out directly and we can investigate further.