Office Depot User Reviews

What users say

Top reviews

Doesn’t work

As previous reviewer mentioned, app doesn’t work now. Only displays “Office Depot Office Max” but app won’t actually open. Running latest version of app on iPhone 17 PM wth iOS 26.4.2. Useless !!!

App doesn’t work

Since last update app doesn’t nothing but display Office Depot logo. Have to go to the website to get it to work.

Blotchy

I really wish they would the orders part of the app. Anything past a couple weeks old throws and error when you try to load the transaction details. To be tailored towards businesses and not have this critical information which businesses rely on for invoicing and tax purposes is a huge swing and miss. I should be able to see everything year-to-date without errors.

Additionally y’all need alignment on how the Business Select/Rewards work between store reps and online reps. Online reps say it’s one or the other. Store reps say Business Select is stackable with Rewards. Getting 10% off toner plus being able to stack that with 5% rewards + the bonus 15% they ran last month is a huge advantage but when you’re being told two different things it makes you not want to buy because who do you trust?

The Business Select page and FAQ are equally vague - up to 20% off: okay so what specifically are the discounts? I imagine it’s based on category. 2% is on the way UP TO 20% but doesn’t make it worth while. If it’s not stackable with rewards why is that not transparently called out on the FAQ? Lack of credibility does not make people want to signup for subscriptions because you’ll be equally as scammy when it comes time to cancel.
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Logging in

When I try to log in and enter my password it tells me that the zip code is invalid. So I tried putting my zip code in the password field and it told me my password is incorrect. That's very frustrating.

Not able to use this app

Every time I try to open this app it crashes.

Buggy

App does not seem to function properly with Apple Pay

Unusable app

Trying to make cards or pamphlets for my company while I’m on the road is impossible. Why have an app that doesn’t have near the usable features of a website or the usability if you offer the same services. Not to mention the website on a mobile device is terrible aswell. Physically impossible to make what I need too while I’m away from the office.
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Out of Stock

There are clearance items out of stock and not on shelves. Take them off the site.

Apple Pay Problems

Can’t register Apple Pay and crashes every time it is used.

Annoyingly useless

Anytime I try to get details on a listed item, it can’t find the item. Useless.

Issues with log in

The APP regularly drops my login info and then says its wrong!

Needs a new update NOW!

The latest update is HORRIBLE!! I can’t log into the app on my iPhone 17. It keeps saying there is a fault on OfficeDepot’s end and then I can’t search in the app. NEVER had this experience before. I’d like to be able to search without having to physically visit the store if possible.

Extremely slow

This is gotta be one of the worst updates for this app since it is so slow to respond to entering in skus. Most often it does not scan barcodes and says error try again. The network is horrible when connecting.

Rewards

The accumulated rewards are not appearing even with the latest update. Please fix it.

Bad file storage

I cannot use the files disappear them

Crashes Anytime you Click “In Store”

If you needed an example of a flaming dumpster fire, it’s this app

20 of last 30 reviews are 1 star

Says i can’t log in. After 10 times I Backdoor get in Moronic. . Useless.
Last 30 reviews have 20 giving 1 star. Says it all real at!
Store inventory always wrong b so many OoS or cancellation without warning or reason.

business card editor needs to be improved

my orders are always canceled due to the stupid border! Fix it

Says i can’t log in. After 10 times I Backdoor get in

Says i can’t log in. After 10 times I Backdoor get in Moronic. we store. Useless. Store inventory always wrong b so many OoS or cancellation without warning or reason.

Great company

Great company with accessible resources