Great Customer Service
Went to Office Depot , Bradenton,Fl and Was Helped by a Manager that Directed me to where to go to get what I Needed , He was Great.
Needs serious work
And being iPhone only is a huge turn off. Also, why are you lowering the dpi of my image on upload? Staples sees it clearly. It is 300 dpi, until I upload it to you.
Glitchy
Applied my rewards to a purchase but charged me anyway because turns out the rewards had expired. But it didn’t say that. Also some goofy UX keeps asking me if I want to allow paste, jumps fields before I finished entering data.
Can’t log in
Can’t even log in. App is useless. They didn’t think to have a log in feature that works. lol
Doesn’t work
As previous reviewer mentioned, app doesn’t work now. Only displays “Office Depot Office Max” but app won’t actually open. Running latest version of app on iPhone 17 PM wth iOS 26.4.2. Useless !!!
App doesn’t work
Since last update app doesn’t nothing but display Office Depot logo. Have to go to the website to get it to work.
Blotchy
I really wish they would the orders part of the app. Anything past a couple weeks old throws and error when you try to load the transaction details. To be tailored towards businesses and not have this critical information which businesses rely on for invoicing and tax purposes is a huge swing and miss. I should be able to see everything year-to-date without errors.
Additionally y’all need alignment on how the Business Select/Rewards work between store reps and online reps. Online reps say it’s one or the other. Store reps say Business Select is stackable with Rewards. Getting 10% off toner plus being able to stack that with 5% rewards + the bonus 15% they ran last month is a huge advantage but when you’re being told two different things it makes you not want to buy because who do you trust?
The Business Select page and FAQ are equally vague - up to 20% off: okay so what specifically are the discounts? I imagine it’s based on category. 2% is on the way UP TO 20% but doesn’t make it worth while. If it’s not stackable with rewards why is that not transparently called out on the FAQ? Lack of credibility does not make people want to signup for subscriptions because you’ll be equally as scammy when it comes time to cancel.
Additionally y’all need alignment on how the Business Select/Rewards work between store reps and online reps. Online reps say it’s one or the other. Store reps say Business Select is stackable with Rewards. Getting 10% off toner plus being able to stack that with 5% rewards + the bonus 15% they ran last month is a huge advantage but when you’re being told two different things it makes you not want to buy because who do you trust?
The Business Select page and FAQ are equally vague - up to 20% off: okay so what specifically are the discounts? I imagine it’s based on category. 2% is on the way UP TO 20% but doesn’t make it worth while. If it’s not stackable with rewards why is that not transparently called out on the FAQ? Lack of credibility does not make people want to signup for subscriptions because you’ll be equally as scammy when it comes time to cancel.
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Logging in
When I try to log in and enter my password it tells me that the zip code is invalid. So I tried putting my zip code in the password field and it told me my password is incorrect. That's very frustrating.
Not able to use this app
Every time I try to open this app it crashes.
Buggy
App does not seem to function properly with Apple Pay
Unusable app
Trying to make cards or pamphlets for my company while I’m on the road is impossible. Why have an app that doesn’t have near the usable features of a website or the usability if you offer the same services. Not to mention the website on a mobile device is terrible aswell. Physically impossible to make what I need too while I’m away from the office.
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Out of Stock
There are clearance items out of stock and not on shelves. Take them off the site.
Apple Pay Problems
Can’t register Apple Pay and crashes every time it is used.
Annoyingly useless
Anytime I try to get details on a listed item, it can’t find the item. Useless.
Issues with log in
The APP regularly drops my login info and then says its wrong!
Needs a new update NOW!
The latest update is HORRIBLE!! I can’t log into the app on my iPhone 17. It keeps saying there is a fault on OfficeDepot’s end and then I can’t search in the app. NEVER had this experience before. I’d like to be able to search without having to physically visit the store if possible.
Extremely slow
This is gotta be one of the worst updates for this app since it is so slow to respond to entering in skus. Most often it does not scan barcodes and says error try again. The network is horrible when connecting.
Rewards
The accumulated rewards are not appearing even with the latest update. Please fix it.
Bad file storage
I cannot use the files disappear them
Crashes Anytime you Click “In Store”
If you needed an example of a flaming dumpster fire, it’s this app
