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Ohio Child Support

Ohio Child Support

Ohio Child Support

106 ratings
68 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • August 25, 2020
  • October 22, 2025

Features

Developer

Ohio Department of Job and Family Services
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Ohio Child Support screenshot #1 for iPhone
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Ohio Child Support screenshot #6 for iPhone
Ohio Child Support screenshot #7 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐68
Reviews↘︎
📝18+ tags
Tags↘︎
🔄2+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your Ohio child support cases on the go. Access case details, make payments, update personal information, and communicate securely with your caseworker. Receive payment notifications and review your history.

✓Access case/order and account information
✓Make child support payments
✓Enroll in direct deposit or debit card
✓View payment history
✓Receive payment notifications
✓Update personal and child information
✓Message child support worker
Show original description

What users say

Summarized from real user reviews of Ohio Child Support. Based on 106 reviews and a 1.8/5 average, it highlights the 2 positives and 15 negatives reviewers mention most about this Business app.

Positive things

  • 👍Information is accurate (one user)
  • 👍App runs smoothly (one user)

Negative things

  • 🐛Constant login errors
  • 🐛API errors (invalid argument)
  • 🐛App is slow
  • 🐛App is unusable
  • 🐛App doesn't work after updates
  • 🐛OTP/verification codes not received
  • 🐛App doesn't load
  • 🐛Registration issues
  • 🐛Security requirements prevent login
  • 🐛App stops working
  • 🐛Payments glitch
  • 🐛Balance wiped (one user)
  • 🐛App is outdated
  • 🐛Service temporarily unavailable
  • 🐛App freezes
See all reviews

What's New in Ohio Child Support

4.0.2

October 22, 2025

Minor bug fixes and enhancements

User reviews

Most RecentHighest RatedLowest Rated

Lcsea

Site is awful, continues to give me errors and I cannot get into my account. And now it won’t even let me add a nickname as it is requiring 😡
Ka ShannonKa Shannon

Help

I can’t even log in. My payments come out of my check automatically, which is fine but I want to be able to check and make sure everything is good. I keep getting a stupid error when trying to log in even tho my info is correct and I get a code to my phone. When are you guys going to actually do something? I know I can’t be the only one having issues.
Show more
Anonymous father440Anonymous father440

App

Unfortunately the last few times I’ve tried to use the app all I get is an error message.
Photoz geekzPhotoz geekz

Terrible

Sends you in circles.
J3walt13J3walt13

Unusable

Very slow very cheap
Not helpful and just waste of time
AdeluiiyhbAdeluiiyhb
See 63 more reviews

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User experience

🐞

Reported Bugs

16 issues

API Error: invalid argument

Bug

API Error: invalid argument to +[CommonStoreAPI set|tem:]

Bug

OTP/verification code not received

Bug

App doesn't load

Bug

App crashes

Bug

App freezes

Bug

Login issues (invalid username/password, incorrect PIN)

Bug

App requires phone to meet minimum security requirements

Bug

App stops working

Bug

Payment amount not transferring

Bug

Phone number validation error for payments

Bug

Balance wiped to zero

Bug

App is outdated/not updated

Bug

Service unavailable message

Bug

Blank screen on opening

Bug

App not working with specific devices (iPhone 14 Pro Max)

Bug
✨

Requested Features

6 requests

Add facial/fingerprint recognition or remember password option

Feature

Fix the app and ensure regular updates

Feature

Provide tech support for the app

Feature

Fix the OHID connection

Feature

Fix the payment amount transfer issue

Feature

Fix the phone number entry for payments

Feature

FAQ

What can I do with the Ohio Child Support app?

This app allows you to securely access your child support case and account information. You can make payments, view your payment history for the past 24 months, and receive payment notifications. It also enables you to update your personal and child information, and securely message your child support worker.

How can I make payments through the app?

You can make payments directly by credit card within the app. Additionally, you can view instructions for making payments from your checking or savings account, either electronically or by mail.

How do I receive payments from my child support order?

The app allows you to choose how you receive payments. You can enroll in direct deposit to have funds sent to your bank account, or you can opt for the Ohio child support debit card program.

Is this app free to use?

Yes, the Ohio Child Support mobile app is available for free. There are no charges to download or use the app's features for managing your child support cases.

What information can I update in the app?

You can view and update your personal information, including your contact details, employment status, health insurance information, and details about your child(ren) involved in the support order.