UPDATE YOUR APP!!
This is a government agency that runs this app. Completely broken and outdated. Great to see what our Ohio tax dollars goes too!
App is unusable
can’t even get past the API error to log in
Lcsea
Site is awful, continues to give me errors and I cannot get into my account. And now it won’t even let me add a nickname as it is requiring 😡
Help
I can’t even log in. My payments come out of my check automatically, which is fine but I want to be able to check and make sure everything is good. I keep getting a stupid error when trying to log in even tho my info is correct and I get a code to my phone. When are you guys going to actually do something? I know I can’t be the only one having issues.
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App
Unfortunately the last few times I’ve tried to use the app all I get is an error message.
Terrible
Sends you in circles.
Unusable
Very slow very cheap
Not helpful and just waste of time
Not helpful and just waste of time
Junk
The app literally doesn’t work, there is always an error even opening the app, good luck if you get it to work
Haven’t been able to log in for months
I keep getting an error message that says API error, invalid argument. How am I supposed to log on? The website says to use the app, the app doesn’t work
App is trash
I would give zero stars if there was an option should just left the app the way it was before the stupid update. Don’t fix something that’s not broken and make it worse.
The new update
Ever since this update I haven’t been able to log in at all this whole year
I keep getting an API Error
Invalid Argument to +
[CommonStoreAPI set|tem:]
But I can log in online fine with no problems but I can’t access any information about child support without the app
I keep getting an API Error
Invalid Argument to +
[CommonStoreAPI set|tem:]
But I can log in online fine with no problems but I can’t access any information about child support without the app
Very low budget
Typical gov app junk interface and very very slow. Works about 40%of the time.
TRASH!!!!!!
This is by far, the WORST app I have ever encountered!!! I don’t think I have ever even been logged into it once, and have had the app for over a year now. Because I CANT login no matter how many attempts and tries I have made. And they had the AUDACITY to take the websites portal away, and left us with this garbage. It’s like they do everything they can to avoid ever having to actually WORK!
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Horrible.
This app is horrible. Constant troubles logging in. Want to send me a code and I don’t receive it so I can’t login. Doesn’t load half of the time. When I am able to log in, it’s super slow. Someone get on this.
App functionality
Horrible, but I wouldn’t expect anything less from these people. I’ve tried to call and get help because the app doesn’t work for me and I’m treated like I’m a POS absent father. Absolutely disgusting, I’ve paid more than my fair share for 16 years. Please let’s make this smooth for the last cpl of years and then we don’t have to worry about it anymore.
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Please fix
The fact that it’s 2026 and this app/website has the most basic functionality is a problem. Furthermore the OHID connection does not work API Error.
The worst
Horrible app, hasn’t worked once for me
Log in issues
The app won’t let me log in. I have no issue when using the website, but when I use the app there is an error that pops up
Trash
Ever since the update I haven’t been able to log into my account. It says i need a OTP but I never receive one. And when I decide to try a pin that I setup before it tells me it incorrect. I really wish you guys would fix this issue but I’m pretty sure you won’t because I don’t think you guys even care. Even when I called you guys and said something, the person over the phone sounded like she didn’t care. Do better
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Security
It keeps telling me my phone doesn’t meet the minimum security requirements for this app. And to contact the app publisher to get access which is ridiculous
