Confirm ID big issue.
Trash..use to be great but after they updated a year ago you need to confirm your I.D. I have not been able to confirm..It will not go through..I’ve tried everything from customer service “which was great! and tried” But they could not even help..said I had to go to a regional office..which no way I’m driving 2 hours to confirm my Identity..
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HHonkytonkmetalhead
Forced to provide biometric data
In order to scan tickets you now are forced to provide your biometric data and a copy of your license to Persona, a third party vendor, who discloses your data isn’t just used to verify your identity but also to “improve” Persona’s platform. Hard pass.
UUnbelievable!!456
Garbage
This should not require an ID to scan lotto tickets.
HHnH1567
Error prone
Too may http errors to be useful.
DADaveJB ATL
Worst App
All I want to do is scan tickets to see if they are winners or losers and this app wants your ID and your photo. Tried to do the photo 3 different times and each time it couldn’t verify. Yet I can scan into my phone in complete darkness and it works. So idk Ohio lottery maybe get a better app that’s actually user friendly?!? But it’s run by a government agency so absolutely zero shock that it doesn’t work.
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BBonanza_1126
