Suzy
Very easy to navigate from one account to another and to transfer to another account. Staff are always friendly when we come in.
Excellent
This bank is very understanding and will help in the time of need!
User
It won’t update
Easy to use
Appreciate the way it is very user friendly. Easy to see exactly where your numbers are.
Update
I can’t update my app it’s saying I have to have iOS 17 to update when that just came out it won’t even let me in the app without the update
Always help me out when needed & I'm thankful for each one of you...Thank You kindly..Shelba Maynard
Thank You All
Horrible
Horrible
Love it
But boy is it slow sometimes! Still an okay app when you can get a solid WiFi signal or 5g.
Overdraft fee is a joke….
So I had to overdraft to take care of a few bills, and within 2 hours they charged me the standard overdraft fee ($34) 3 TIMES today and 2 times yesterday when it’s only suppose to be ONCE per day!!!!! Costing me ($170) more into the negatives
Best ever!
It’s easy to negative and it keeps me informed at all times. If I have an issue the Jackson branch is so good and friendly and ready to help!
Device passcode MUST be optional!!!!
Some of us use devices in 100% secure settings. Some of us are far more of security experts than anyone at your bank or the app’s dev team. DO NOT FORCE US TO USE DEVICE PASSCODES! I’ve been with OVB for 37 years and I am going to change banks if you keep this up.
Horrible now forcing to have update ios16
I been using this app for few yrs and update when ask.. but now it forcing u to have to buy new phone to use the app .! I this don’t make sense I have other apps that’s not required me to do this , only one and it wasn’t important app. I deleted the app.. if something working why mess with it.. this makes me have to use web browser now… I blame both sides here Apple and bank app.. Ik Apple probably forcing u all to update for their agenda to make us iPhone users to buy new phone…
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App disappointed
So you’re forcing everyone to purchase new phones to use your app. Our phones are old but still work just fine until you decide not to support anymore. What a disappointment.
New update
Very disappointed in the new security update. My phone will not upload to 16 IOS. I am no longer able to access digital banking.
Very nice
I love to b able to transfer money
Hi
I would like to see you guys at more accessibility options for the Blind and visually impaired and a way to church for upcoming deposited in your account would say your Social Security check when it’s gonna deposit and just better. How’s the Airbnb kinda buggy sometimes
OVB
I have had an account at the Ohio Valley Bank since I was a child, so I have been banking there for over 60 years. The employees have always been helpful. I feel it is an institution that I can trust. Sincerely, Gail Belville
Very Happy customer
Great people to work with
Bad changes
It worse that it was at the start of the week. I can no longer access all of my accounts on the dashboard.
review
I have been with Ohio valley bank for 52 years. Jeff Smith was my hero he took care of us from the time we started needing the bank for finances till he no longer did loans when he moved to different places we went rite with him. I would go by his window and wave at him the only thing. I wish is that he was still there. That all being said I wouldn’t go to another bank. When my husband passed he made sure every thing went smooth there at the bank I know this probably isn’t what kind of a review you were wanting but that is why I love Ohio valley bank and I now use Raymond when I need someone and I love Bailey in customer service she has helped me a lot. P K Randolph
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