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Old Spaghetti Factory

Old Spaghetti Factory

Order, pay, and earn rewards.

13K ratings
174 reviews
🔧 Utilities
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • November 23, 2021
  • July 2, 2026

Features

Developer

OSF International, Inc.
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Reviews summary↘︎
⭐174
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❓5 answered
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📦~ in 1 year
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About

Easily order food for pick-up or delivery, earn loyalty points with every purchase, and redeem them for discounts and free items. Discover new menu items, access exclusive offers, and manage your dining preferences.

✓Order for pick-up or delivery
✓Earn loyalty points (Trolley Tickets)
✓Redeem points for discounts and free food
✓Access personalized offers and new menu items
✓Purchase and send gift cards
✓Save favorite locations and reorder
✓Scan coupons and access nutritional info
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What users say

Summarized from real user reviews of Old Spaghetti Factory. Based on 13K reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍Excellent service
  • 🍽️Delicious food
  • 🎉Great birthday celebrations
  • ⭐Outstanding dining experience
  • 🤝Friendly and helpful staff

Negative things

  • 🕰️Slow service
  • 🥶Cold food
  • 🤔Disappointing app features
  • 💰Expensive prices
See all reviews

What's New in Old Spaghetti Factory

1.4

July 2, 2026

Minor Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

Server Stout

Amazing service and so sweet !! Can’t wait to come back
Lisa¥££€Lisa¥££€

Frank

Absolutely incredible service (Lena). Food was amazing!! Thank You
Trooper ColeyTrooper Coley

????(Noon on Friday, 14th) Male

He was FANTASTIC! There was an issue of OSF website as he talk to his Manager about the Issue.

Thank You!

I NEED to get home to make LOVE to my Girlfriend!!!
pain in a buttpain in a butt

Dinner

The food was amazingly delicious and the waiter was on top of our needs!!!
PatHanBerPatHanBer

Yummy food

Brought my wife and granddaughter to enjoy a lunch at your facility. We were seated in the Caboose at our request so our granddaughter could enjoy the ambiance and authenticity. She was thrilled. The waitress was super nice and attentive checking on us frequently. The food was prepared well and was tasty and fresh. We enjoyed our meal and will return.
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Al the pasta manAl the pasta man
See 169 more reviews

User experience

🐞

Reported Bugs

2 issues

App UI issues with screen size and layout

Bug

Rewards program not working as expected

Bug
✨

Requested Features

3 requests

Add dietary modification options

Feature

Improve app UI and functionality

Feature

Offer more gluten-free pasta options

Feature

FAQ

What can I do with The Old Spaghetti Factory app?

The app allows you to conveniently order food for pick-up or delivery, join the OSF Rewards program to earn points (Trolley Tickets) on purchases, and redeem those points for discounts and free food. You can also purchase gift cards, save favorite locations, scan coupons, and access nutritional information.

How do I earn rewards with the app?

You automatically join OSF Rewards when you download the app. You earn Trolley Tickets for every purchase made through the app or by scanning your receipt when dining in-store at participating USA locations. These Trolley Tickets can then be redeemed for discounts and free food within the app.

Is the app free to download and use?

Yes, the app is free to download. While the app itself is free, you can make in-app purchases such as gift cards. Earning and redeeming rewards is also free, based on your food purchases.

What kind of exclusive offers can I expect?

The app provides surprise offers personalized to you, in-app only offers throughout the year, and exclusive birthday offers. You'll also be among the first to know about new menu items.

Can I use the app for catering or reservations?

Yes, the app allows you to make reservations and request catering information. You can also save your favorite store locations, get directions, and easily call the store directly from the app.